10/10 Excellent
Edwin
Travelled with group
Jan 20, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool, scuba and snorkeling, lockers, but most of all the wonderful workers. Kiera is always up, positive and fast with correct orders. Other great servers are Cornelio, Cynthia, Mariana, Gabriella, Alid, Josue. Bartenders, activity staff, dancers, shows, speciality dinners, room cleaners and scuba staff all super. The area that needs work is the rooms. Whoever thought it was a good idea to take out the table and chairs and put in a hammock over a tile floor in the rooms is just plain crazy. Put the hammocks at the beach. Taking out couches in the lobby for rickety cheap tables and chairs also not good. All of the rooms need to have upgraded bathrooms with showers not ancient bathtubs that are two feet off the floors. Wyndham has not made improvements in bathrooms and furniture that are essential. This could go from a three star hotel to a four or five star so easily with some decent improvements and the same wonderful staff.
Edwin
Stayed 14 nights in Jan 2025