Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
On beach with outdoor pool, near Cozumel Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room (With Jacuzzi)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • Cozumel Museum - 2 min drive
  • Chankanaab National Park - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

All-inclusive hotel near Cozumel Museum
Located close to Chankanaab National Park and Chankanaab Beach Adventure Park, Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive provides a free manager's reception, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Babysitting (surcharge), a 24-hour front desk, and a porter/bellhop
  • Beach umbrellas, tour/ticket assistance, and wedding services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 179 rooms offer comforts such as furnished balconies and air conditioning, as well as thoughtful touches like safes and free bottled water. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

Does Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive on Jan 22, 2025 start from CA $273.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, and more.

Where is Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive located?

Located in Colonos Cuzamil, this beachfront hotel is in the city center, 1.6 mi (2.6 km) from Cozumel Museum, and within 6 mi (10 km) of Chankanaab National Park and Chankanaab Beach Adventure Park. Paradise Beach and Playa Mia Grand Beach and Water Park are also within 9 mi (15 km).

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool, scuba and snorkeling, lockers, but most of all the wonderful workers. Kiera is always up, positive and fast with correct orders. Other great servers are Cornelio, Cynthia, Mariana, Gabriella, Alid, Josue. Bartenders, activity staff, dancers, shows, speciality dinners, room cleaners and scuba staff all super. The area that needs work is the rooms. Whoever thought it was a good idea to take out the table and chairs and put in a hammock over a tile floor in the rooms is just plain crazy. Put the hammocks at the beach. Taking out couches in the lobby for rickety cheap tables and chairs also not good. All of the rooms need to have upgraded bathrooms with showers not ancient bathtubs that are two feet off the floors. Wyndham has not made improvements in bathrooms and furniture that are essential. This could go from a three star hotel to a four or five star so easily with some decent improvements and the same wonderful staff.
Stayed 14 nights in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

lance alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for the money
Stayed 5 nights in Jan 2025

8/10 Good

Thi Thanh Tam

Liked: Cleanliness, staff & service, amenities
Pros: Perfect spot for snorkeling, beautiful reef right at the hotel. Cons: There is no wifi in the room, also no Netflix in the room. The showers doesn't have hot water.
Stayed 5 nights in Jan 2025

10/10 Excellent

JANET MARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We love to snorkel and we were actually able to snorkel from the property. We liked the smaller resort as it was quiet and offered all that we wanted and needed. We enjoyed the meals and the wait staff was amazing. All of the staff there were very friendly and helpful. We definitely plan to go back. We have stayed at other places, but found we liked this resort the best.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jana

Travelled with family, Travelled with group
Everyone was so great! Lovely place with good food and amenities.
Stayed 7 nights in Jan 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen mucha variedad en la comida ademas no me pareció que la comida estuviera rica; es decir me pareció bien pero no más que eso. No hay muchas actividades de entretenimiento. La playa es un arrecife por lo que es de piedras lo cual hace un poco difícil bañarse en el mar y disfrutar. El hotel no esta frente al mar, se encuentra al otro lado de la calle por lo que hay que cruzar la calle o pasar por un tunel para llegar a la playa. Sin embargo el personal siempre fue my atento y servicial, siempre pendientes de nosotros, si veian que estabamos buscando algo se acercaban inmediatamente a preguntarnos que necesitabamos. En el área de la piscina habia personal que de vez en cuando se paseaban preguntando si queríamos algo de beber pero a mi parecer no lo hacían lo suficiente. Pasábamos las ardes en la piscina y solo se aparecian una o dos veces con suerte en toda la tarde. Las habitaciones son grandes y limpias aunque la manija de la puerta para salir al balcon estaba rota y no cerraba bien, lo cual reportamos en su momento pero a parte de eso todo bien; las camas cómodas y la limpiaban todos los días.
Stayed 5 nights in Jan 2025

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, room was clean, and services especially the all inclusive dining plan was amazing. Staffs provided high quality service everywhere! Very impressed! Need to mention that there is a corridor to cross the street under the ground and leads to the dining hall beside the sea which is very convenient. Also there is a diving shop right beside.
Stayed 5 nights in Dec 2024

8/10 Good

Jorge

For my travel purposes, this property met my standards of expectations. Buffet was good and special dining events fell below par in my expectations. On-site diving was convenient and well organized. Diving and accommodation prices were reasonable compared to the cookie-cutter big name resorts. Location was great- easy access to ferry, airport, and downtown area. Minor housekeeping issues are not worth mentioning. Overall a good experience. I would stay again.
Stayed 13 nights in Dec 2024

8/10 Good

Sandra P

Travelled with partner
Liked: Staff & service, amenities
Lo mejor: ubicación, comida y atención Lo peor: la cama, colchón demasiado duro y mucha claridad en el cuarto:( Excelente, equipo de entrenamiento, Jesus the best!!! El un resort pequeño, sencillo y conveniente para los amantes del buceo. Si buscas algo elegante, este lugar no es para ti.
Stayed 5 nights in Jan 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing like the photos. Been to Cozumel many many times and first time there, and unfortunately won’t return. Weird that there wasn’t any furniture in my room other than a king bed and a mini fridge. No place to sit and relax. Hot tub didn’t feel as warm as the ocean. Breakfast was ok, the best breakfast was when they had some bacon.
Stayed 6 nights in Dec 2024

6/10 Okay

Maeve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a tired 3 star hotel at best. I was pretty disappointed by the hotel amenities. The staff is friendly. The food is barely edible. I would not recommend the all inclusive package. Absolutely go into town to eat instead. Rooms are clean and serviceable but bare bones. The internet only works in the lobby- which means the TV’s in the rooms don’t work. The only pros = there is a decent pool side bar, there is a scuba shop onsite and the dive boat leaves from the hotel pier. I will stay elsewhere next time.
Stayed 4 nights in Dec 2024

8/10 Good

Soomin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Levour

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Visit was good overall, i would just say the property is older and to make sure you wear the wristband they provide. They will go out of the way to charge you for everything!
Stayed 4 nights in Dec 2024

6/10 Okay

Jane Leslie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
Stayed 7 nights in Dec 2024

2/10 Terrible

Kishni

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This was nothing close to a 4 star hotel. It had a bad odor in most of the indoor areas, the food options were limited and what they had didn't taste good. The facilities were old and outdated. The toilet leaked so if you went to use the bathroom at night, your feet got wet. The alcohol was terrible and so were the bartenders. The bed felt like bricks and the 8 channels they had were mainly frizzy. Lastly, the internet didn't work anywhere but there lobby. Do not recommend even for children.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with great access to diving. Food and beverage was good. everything you need for dive vacation.
Stayed 4 nights in Dec 2024

10/10 Excellent

darrell

Stayed 7 nights in Dec 2024

2/10 Terrible

Daniel, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing looks like the pictures, it is a scam, food is horrible, nobody cares about any complains, rooms are dirty and humid, pillows like stones, smell bad, a total nightmare
Stayed 4 nights in Dec 2024

4/10 Poor

Tetina

Disliked: Cleanliness, property conditions & facilities
Food was cooked twice of the same ingredients If you don’t give a tips in advance nobody care about you Poor English understanding from personal In the room sink and shower were in bad condition After 10 pm everything is dead mean beach were closed bar and kitchen as well At Christmas nobody inform us that we need book a table for dinner and personal kick out me and my gf and we went eat outside in downtown All inclusive mean half inclusive because loungers with mattresses for money coffee for money Or you need to go in restaurant in other side of road Prices for trip 100 or 70 or 50 dollars to see the city At least room cleaners personal did good job Never again trip there!!!
Stayed 7 nights in Dec 2024