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Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
Front of property
The Reserve Junior Suite Sunset View Adults Only
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • All-inclusive
  • Pool
  • BarBarBar
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

The only good thing about Paradisus cancun is the property. They seemed extremely short staffed. Food choices are not at...
ASHUTOSH
Jun. 3, 2024
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Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

8.6/10 Very good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View Adults Only

Junior Suite Sunset View Adults Only

Junior Suite Sunset View Adults Only

7.7/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Bathrobes
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

7.7/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Bathrobes
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Private bathroom
Eco-friendly toiletries
  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Master Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View

Premium Suite Sunset View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

7.9/10 Good

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite - Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite - Ocean View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite - Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite - Ocean View

7.7/10 Good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite - Lagoon View

The Reserve Adults Only Master Suite – Lagoon View

The Reserve Adults Only Master Suite - Lagoon View

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite - Ocean View

The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite - Ocean View

8.7/10 Excellent

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

7.9/10 Good

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Located on the beach, Paradisus Cancún – All Inclusive is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and Iglesia de Nuestra Senora del Carmen are notable landmarks, and travelers looking to shop may want to visit Luxury Avenue Shopping Mall and La Isla Shopping Mall. Traveling with kids? Don't miss Ventura Park Cancun. Discover the area's water adventures with jet skiing, kayaking, and scuba diving nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury all-inclusive property near Luxury Avenue Shopping Mall
Located close to Museo Maya Trailhead and El Rey Ruins, Paradisus Cancún – All Inclusive provides 9 holes of golf, a swim-up bar, and a beach bar. Adventurous travelers may like the Pilates and fitness classes at this property. Indulge in a body scrub, hydrotherapy, and a facial at YHI Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Tennis courts, an area shuttle, and express check-out
  • Babysitting (surcharge), 1 meeting room, and a porter/bellhop
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 658 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Paradisus Cancún – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on Jun 16, 2024 start from CA $611.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Cancún – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Cancún – All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Paradisus Cancún – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Cancún – All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, aerobics classes, cooking classes, and more.

Where is Paradisus Cancún – All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Museo Maya Trailhead, Luxury Avenue Shopping Mall, and El Rey Ruins. La Isla Shopping Mall and Ventura Park Cancun are also within 9 mi (15 km).

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1379 out of 2576 reviews" "
Rating 8 - Good. 504 out of 2576 reviews" "
Rating 6 - Okay. 315 out of 2576 reviews" "
Rating 4 - Poor. 170 out of 2576 reviews" "
Rating 2 - Terrible. 208 out of 2576 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Rosario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 6 nights in May 2024

10/10 Excellent

Sasa, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sasa, Las Vegas

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel hoping I will enjoy and relax, oh boy was I right! You have to have really strong will to say no, to great food and drinks that are offered to you on every step. Choices of restaurants are limited but very good. Most of time I would order "catch of a day" and every time it was great. House vine was Spanish and it hit the spot. Buffet had all sorts of delicious food and I don't know how but papaya was the best I ever had. There is also steakhouse that was included for one night and they had extra addons like Tomahawk steak but the prices were little bit ridicules. We stayed in included menu and it was good. There was 12 people traveling with me and we had 5 rooms. Booking through Expedia gave us free upgrade so we had Concierge!!! Yes that was really pleasant surprise. I just wish I knew that beforehand :) The beach was nice and my kids spent all day jumping in waves. Pool area was great and pool bar was awesome. Kids would get pizza and ice cream (I recommend passionfruit one) when they get hungry. I didn't like that they didn't let me to go to adult only section with the pool but I do understand. The sections were allowed by color of your bracelet that was also a room key! I liked that a lot. They had different entertainment through out the day and escape rooms but they were little too pricey for my taste. All in all it was great time for me and whole big family, kids loved it and I will come back. I recommend it!
Stayed 7 nights in May 2024

2/10 Terrible

Rosana

Travelled with family
Liked: Cleanliness, staff & service
Check in process was lengthy, even though we did a pre-check in form to expedite.
Stayed 5 nights in May 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really rude, limited dining, pool bar closed Saturday and Sundays. The buffet didn’t have any variety of food. Definitely not a great experience!
Stayed 4 nights in May 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront and lagunafront. Excellent service by most of the staff. Agave Azul, Cielo, Santé and Sal are amazing restaurants. We love our bartenders Alejandro "Diablito" and Luis at the Santé Bar, our server Julio at the Atrium Cafe, our server Axel at Santé Restaurant. The selection of alcohol beverages is very good. Our cleaning ladies at 5604 and 5411 rooms are excellent!
Stayed 7 nights in May 2024

4/10 Poor

ASHUTOSH

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The only good thing about Paradisus cancun is the property. They seemed extremely short staffed. Food choices are not at all good other than desserts and breakfast was fine. My kids didn’t like anything they had to offer. They also made us wait 20-30 minutes even though most of the tables were empty. They only set tables when people cue up. We found it was at times harder to find water specially when restaurants were closed. Only option was to go to the room and get water from the beach. This is my worst experience for an all-inclusive that I’ve been too. Also, this was my first time in Mexico. I would definitely be choosing Dominican over Mexico next time because when you tip the staff they really take care of you. Didn’t seem the same with what I experienced at Paradisus Cancun. Never returning here again. Especially if you have little children, avoid this resort as there’s nothing for kids here other than pool.
Stayed 3 nights in May 2024

8/10 Good

Tam Khanh

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Laura, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Paradisus Cancun! Staff went above and beyond to ensure we were well taken care of and they more than honored our Expedia VIP status. The resort is absolutely breathtaking and tranquil! We are so happy we chose Paradisus Cancun and greatful they made sure we had a wonderful vacation!
Stayed 6 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:30 PM
Star Rating
4.5