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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Premium Suite, 1 Bedroom, Oceanfront (Master)
6 restaurants, international cuisine
Fitness facility
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Popular LocationMamitas Beach2 min walk
  • Popular LocationQuinta Avenida3 min walk
  • Popular LocationPlaya del Carmen Main Beach3 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Balcony view

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

Located on the beach, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Lobby Bar - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Los Aguachiles - 2 min walk
  • Pelicano's - 2 min walk
  • Rincon Mexicano - 2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel near Playa del Carmen Main Beach
Quinta Avenida and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a body scrub, a body treatment, and a hot stone massage at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • A rooftop pool, wedding services, and a water dispenser
  • ATM/banking services, a porter/bellhop, and smoke-free premises
  • Bicycle parking, beach towels, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 287 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 33 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jun 9, 2024 start from CA $346.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1386 out of 2421 reviews" "
Rating 8 - Good. 591 out of 2421 reviews" "
Rating 6 - Okay. 247 out of 2421 reviews" "
Rating 4 - Poor. 95 out of 2421 reviews" "
Rating 2 - Terrible. 102 out of 2421 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lee

$350 unexplained charge on my credit card
Stayed 7 nights in May 2024

10/10 Excellent

Oluwatunmishe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a great plays to stay some of the staff just didn’t have a great attitude. Asides that’s it was a great time at the resort
Stayed 4 nights in May 2024

8/10 Good

Belgica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the resort, it was close to shops and it was safe to walk.
Stayed 3 nights in May 2024

10/10 Excellent

Chandni

Travelled with partner
Liked: Staff & service
This place had an amazing atmosphere. First resort I have ever been to with brilliant entertainment - like really good entertainment we loved absolutely everything about that. The silent disco, pool foam party and fire show were outstanding. I would recommend paying for a pool cabana for a day! Service is great that way. Only downside was the seaweed season was so rife they had loads of rotting seaweed on the poolside beach area which did massively stink out that area and the adjacent rooms. If that was cleared it would have literally been amazing. The northfromt beach access was fine though and the air conditioned rooms had no bad smell. In all a brilliant brilliant place to stay for a fun getaway! The food was also really good at the buffet but the room service is a bit of a no go. Thank you wydham for a fabulous stay :)
Stayed 7 nights in May 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very nice. The property is clean and the food is good.
Stayed 7 nights in May 2024

4/10 Poor

MAYRA J

Travelled with partner
Disliked: Amenities, property conditions & facilities
This trip was supposed to be special for our 30 th anniversary. I wanted to cry when we finally got there. This resort had NO beach. The little there is has seaweed that smells like raw sewage.covering it from gates to ocean. The mixed drinks barely have a splash of alcohol. I watched as they made drinks for about 20 min. Everybody wants you to spend money. I booked FULL OCEAN VIEW and they said will if you lean off the balcony and look to the right you can see it. Soo $200 upgrade. Waiters ignore you unless you tip. I asked if there was sister hotel we could spend the day at the beach and they just tried to sell me $300 excursions. I bought pictures from an onsite photographer for over $100 from a romantic dinner I booked and have not received the email with the pictures. The roof top dinner was a joke at another $200.00 I do not recommend this super smelly money pit. I really tried to make it special with upgrades and dinner but we were very disappointed.
Stayed 5 nights in May 2024

2/10 Terrible

Jackeline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff is in really bad mode, pool very dirty, it’s an all inclusive resort and all the time the staff said don’t have that product. I don’t recommend this resort
Stayed 5 nights in May 2024

4/10 Poor

Daniel

Travelled with partner
I purchased a junior suite and the picture showed a view of the ocean I get there and the room is a suite but facing a block wall with no view and they say if I want ocean view I have to pay an extra 280$ and then every excursion activity you can purchase once you get there they try to get you to pay extra money for the same thing you already bought saying they could upgrade it but it’s not they just try to get extra money out of all the time for nothing and the pool gave me a rash all over and they tried to say it was a heat rash
Stayed 7 nights in May 2024

10/10 Excellent

Juan David Jaramillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service
Stayed 4 nights in May 2024

6/10 Okay

Donald

Travelled with group
Liked: Property conditions & facilities
Staff was not as nice as it has been and charged more for the upgrade in room
Stayed 7 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0