Find Hotels by Melia in Yellow River Basin from CA $79

"The customer service was beyond exceptional!!! We’ve stayed at a lot of hotels , this service was one of the best I’ve ever received! From the moment we arrived ( greeted by the concierge at the door ) then by the amazing customer service at the check in, we felt like royalty. Deane was the front desk supervisor , he was professional and so friendly! This hotel gets a 100/10!!!!! "

"good location unique swimming pool"

"Very clean and comfortable with good service!"

"-"

"Very good stay at this hotel "

"So comfortable and quiet "

"Pretty good experience. Big room"

"James, duty manager was a remarkable host. No delays in services, birthday celebrated by duty manager. Restaurants in the hotel were great."

"I recently stayed at the Ritz-Carlton Chengdu, and it was an exceptional experience. Though there was a small hiccup with the airport pickup, the team quickly made it up to us, showcasing their commitment to excellent service. From the moment we arrived, the staff went out of their way to ensure our stay was flawless, and every interaction felt warm and attentive. The rooms were beautifully designed with luxurious touches and breathtaking city views. Housekeeping kept everything spotless, and the little details made it feel extra special. Dining at the hotel was a highlight, with a breakfast buffet offering both local and international options, and the staff in the dining area made each meal feel like a memorable occasion. The amenities were equally impressive, especially the spa and pristine pool, which provided the perfect spots to relax. The location was also ideal for exploring Chengdu. Despite the initial hiccup, the Ritz-Carlton Chengdu’s incredible service more than made up for it, and I left feeling truly taken care of. I highly recommend this hotel and look forward to returning!"