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The Ritz-Carlton, Chengdu

5.0 star property
Indulge in world-class dining from 5 restaurants then rejuvenate at our state-of-the-art spa featuring yoga classes and an indoor pool.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Club Suite, 1 Bedroom, Non Smoking
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Down duvet
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Down duvet
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Down duvet
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Down duvet
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 1044 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is CA $152
CA $177 total
includes taxes & fees
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About the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 10 min walk
  • Wenshu Monastery - 19 min walk
  • Chengdu IFS - 3 min drive
  • Taikoo Li Shopping Center - 3 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 28 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪香荟全天候餐厅 - ‬1 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪潼聚泉御房粥品 - ‬2 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel near Tianfu Square
Located close to Sichuan Museum of Science and Technology and Wenshu Monastery, The Ritz-Carlton, Chengdu provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a hot stone massage, hydrotherapy, or a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An electric car charging station, concierge services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 350 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 253 to 253 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Dining Room
  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,464 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on Jan 25, 2025 start from CA $145.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Chengdu?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Check-out is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Taikoo Li Shopping Center are also within 2 mi (3 km). Luomashi Station is 16 minutes by foot and Wenshu Monastery Station is 18 minutes.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 282 reviews" "
Rating 8 - Good. 35 out of 282 reviews" "
Rating 6 - Okay. 10 out of 282 reviews" "
Rating 4 - Poor. 2 out of 282 reviews" "
Rating 2 - Terrible. 1 out of 282 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch facilities matched with excellent service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to say that this is most exceptional stay  that  that  i have. Experienced  in all my travels The Classic  Luxury style and  the location of this hotel appeal to me and it truly  befits the Ritz Carlton brand as seen In the photos ,  but it is the staff that have made my 8 day stay  so memorable.Each mender of the team that  I  have  met was  friendly, welcoming and no request was  to difficult In particular want to  mention  the outstanding  service offered  by the  Club lounge team   Hasnain , Stanley , Joy and Jess .  They went way and above their duty to ensure  that my Vegetarian dietary  need where Also want to mentionThe Concierge team. Carter , Rachael  and Robert  for also providing and exceptional  service that always went above and beyond there duty to help me with my requests Finally i would like to mention Zoey ( quality assurance manager  ) who was always   Joy to chat with and also. Made me feel welcomed Want to say thank you again for the wonderful experience  during my stay in chengdu I highly recommend The Ritz - Carlton Chengdu to any person visiting Chengdu
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to say that this is most exceptional stay  that  that  i have. Experienced  in all my travels The Classic  Luxury style and  the location of this hotel appeal to me and it truly  befits the Ritz Carlton brand as seen In the photos ,  but it is the staff that have made my 8 day stay  so memorable.Each mender of the team that  I  have  met was  friendly, welcoming and no request was  to difficult In particular want to  mention  the outstanding  service offered  by the  Club lounge team   Hasnain , Stanley , Joy and Jess .  They went way and above their duty to ensure  that my Vegetarian dietary  need where Also want to mentionThe Concierge team. Carter , Rachael  and Robert  for also providing and exceptional  service that always went above and beyond there duty to help me with my requests Finally i would like to mention Zoey ( quality assurance manager  ) who was always   Joy to chat with and also. Made me feel welcomed Want to say thank you again for the wonderful experience  during my stay in chengdu I highly recommend The Ritz - Carlton Chengdu to any person visiting Chengdu
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend, save your money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhifen, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and restaurants. The hotel is wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Benge, West Pennant Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and location
Stayed 5 nights in Dec 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Dec 2024

10/10 Excellent

Yichen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

YONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. Service is excellent. We had a great experience staying Ritz Carlton Chengdu!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yiqun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Travelled with family
Excellent hotel. Friendly staff, good facilities and convenient location. The only point worth mentioning is the tile around the pool is a bit slippery
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
Stayed 3 nights in Sep 2024

8/10 Good

yuelin, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dong

Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Lytham St Annes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Stayed 9 nights in Jul 2024

8/10 Good

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and courtesy of the people at the Ritz.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHIYUAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding services
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful facility well located
Stayed 1 night in Jul 2024