Harbour Hotel Richmond

4.0 star property
Georgian Richmond hotel in Ham, Petersham and Richmond Riverside with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Outdoor spa tub
Double Room
Cocktail bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

Highlights

Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

Highlights

Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Twin Bed (Single)

Highlights

Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room (with Sofa Bed)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 4 min drive - 2.7 km
  • Twickenham Stadium - 8 min drive - 5.1 km
  • Syon Park - 10 min drive - 7.1 km
  • Hampton Court Palace - 14 min drive - 9.0 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Upscale hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Harbour Hotel Richmond. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at The Gate, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and wedding services
  • Smoke-free premises, tour/ticket assistance, and a banquet hall
  • A front-desk safe, 5 meeting rooms, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms feature comforts such as bathrobes, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

Does Harbour Hotel Richmond have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Harbour Hotel Richmond?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Harbour Hotel Richmond on Dec 8, 2024 start from CA $197.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Harbour Hotel Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking at Harbour Hotel Richmond?

Self parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at Harbour Hotel Richmond?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Harbour Hotel Richmond?

Check-out is at 11:00 AM.

Where is Harbour Hotel Richmond located?

Located in Ham, Petersham and Richmond Riverside, this spa hotel is within a 10-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 mi (5 km). Richmond Underground Station is 23 minutes by foot and Richmond North Sheen Station is 22 minutes.

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 743 reviews" "
Rating 8 - Good. 224 out of 743 reviews" "
Rating 6 - Okay. 103 out of 743 reviews" "
Rating 4 - Poor. 57 out of 743 reviews" "
Rating 2 - Terrible. 22 out of 743 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. Rude and unkind staffs.

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience.

4/10 Poor

Billy

Disliked: Staff & service
Very unkind staff. We stayed in the summer, super hot weather but the ac was not working, they haven’t tried to do anything. Either like it or not attitude. Toilet was smelly. Eventually we got our room changed but under long negotiations.

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with great facilities - will definitely book again when I’m next in Richmond
Stayed 3 nights in Oct 2024

8/10 Good

Ifechukwude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Taletha

Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel on gripe was it was so expensive this night compared to our usual stays x
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely spa, expensive parking - especially if go over 24 hours by only an hour or two
Stayed 1 night in Aug 2024

10/10 Excellent

Lori Kay

Liked: Cleanliness
Very nice spa.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Kew
Location great , very comfortable hotel , staff very friendly and helpful ,
Stayed 1 night in Jul 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live 20 minutes away from Richmond but decided to have a short escape with the family because Richmond is such as nice place to visit. Good vibe, family friendly, lots of parks, good atmosphere at night especially friday saturday. The hotel is very nice, i travel alot abroad and wish i could get a similar quality for hotels that are usually more expensive and smaller with fewer facilities. Good staff, helpful friendly and clean bedrooms. Highly recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

D'Wayne

Stayed 1 night in Aug 2024

8/10 Good

Mr J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
It was the second time we had stayed here. Overall sevice was good, although breakfast service the first morning was somewhat slow but was spot on the second day. Only point on condition of the bathroom, the bason tap was loose, i did mention but was not a show stopper. Overall a good stay, staff friendly and good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location , nice spacious room. No view as it has a window facing a wall but it lets light in. We didn't require a room with a view as it was a place to stay whilst out in Gunnersbury park. Has lovely Bramley toiletries. It is ideal for walking to Richmond Town centre and th park is on your door step.
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for both business and pleasure
Stayed 2 nights in Aug 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
A little bit disappointing
The hotel is nice with friendly staff. But a few issues, in the Spa one of the hot tubs weren't working. The rails on the steps to the hot tub were loose, and a bit precarious. One night in our room, the air conditioning failed, and we were give n a hand fan. Whilst we had a discount given on the price, at the price and location, they just need to pay attention to the finer details.
Stayed 3 nights in Aug 2024

6/10 Okay

Adrien

Liked: Cleanliness, amenities
Property and menu need attention.
Stayed 1 night in Jul 2024