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Sofitel London Heathrow

5.0 star property
Luxury West Drayton hotel in Heathrow Villages with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel London Heathrow

Exterior
Interior
Indoor pool
Superior Room, 1 King Bed
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Hilton Garden Inn London Heathrow Terminal 2 and 3

Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (4322)
The price is CA $228
CA $273 total
includes taxes & fees
Jan 18 - Jan 19
Hilton Garden Inn London Heathrow Terminal 2 and 3
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About the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • Stockley Park - 9 min drive - 10.0 km
  • Windsor Castle - 12 min drive - 13.3 km
  • Eton College - 12 min drive - 13.5 km
  • Windsor Racecourse - 13 min drive - 17.0 km
  • LEGOLAND® Windsor - 14 min drive - 18.7 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury eco-certified hotel near Windsor Castle
Located close to Airport Bowl, Sofitel London Heathrow provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, dinner, and kids' meals at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Limo/town car service, English breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • ATM/banking services, wedding services, and a ballroom
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 605 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sofitel London Heathrow?

As of Jan 5, 2025, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on Jan 10, 2025 start from CA $235.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel London Heathrow?

Self parking is available for GBP 40.00 per night.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 6 mi (10 km) of Airport Bowl, Magna Carta Monument, and Liquid Leisure. Stockley Park and London Motor Museum are also within 9 mi (15 km). Heathrow Terminal 5 Station is 6 minutes by foot and Station A Station is 16 minutes.

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2461 out of 3970 reviews" "
Rating 8 - Good. 830 out of 3970 reviews" "
Rating 6 - Okay. 379 out of 3970 reviews" "
Rating 4 - Poor. 148 out of 3970 reviews" "
Rating 2 - Terrible. 152 out of 3970 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, and it was so convinient for a stay when flying out if terminal 5. The staff was amazing and the food was great. I was very pleased.
Stayed 1 night in Dec 2024

8/10 Good

Murat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, and I noticed significant improvements compared to my first visit in October, when there was an issue with the air conditioning. This time, the air conditioning worked perfectly, and everything in the room was in good working order. The front desk staff was friendly and accommodated our request for a quiet room for kid. However, there is still room for improvement in the food service. On the first day of the year, the restaurant lacked some of the options in the menu. Additionally, they served a burned burger, and the panettone and scone we got from cafe were not fresh. While this stay was noticeably better than the previous one, these issues prevent me from giving a full 5-star rating. That said, I appreciate the efforts to improve and hope to see further progress in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Zoila

Stayed 2 nights in Dec 2024

10/10 Excellent

Guenet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very conveniently located especially for Terminal 5 users. We had a very comfortable and cosy sleep before catching a very early morning flight from Terminal 5.
Stayed 1 night in Dec 2024

4/10 Poor

Najwa

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Abhi one of the managers was horrible and has no customer service and lies about expedia refund policies etc
Stayed 1 night in Dec 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Excellent room - spacious and luxurious Great dining options Easy access to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Room was impeccable! Super convenient location!
Stayed 1 night in Dec 2024

10/10 Excellent

Simon, Holt

Stayed 1 night in Dec 2024

4/10 Poor

Sarai

Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great restaurants for dinner, lunch and breakfast. Really easy to be around the airport if you need too
Stayed 1 night in Dec 2024

8/10 Good

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
It should be made aware that there is not a shuttle or anything from other terminals to the Sofitel. We had to take a taxi and that cost over 20 pounds
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Hotel was beautifully decorated for Christmas. Nice lobby, very nice, professional staff. Convenient for T5.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Service excellent , premium luxury hotel
Stayed 1 night in Dec 2024

10/10 Excellent

KAROLINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for terminal 5. The lights didn’t seem to work on the corridor so we couldn’t see our room number. Great and spacious room. Clean bathroom. Very good quality toiletries
Stayed 1 night in Dec 2024

6/10 Okay

paresh

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Najwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be more communication between welcome email offers and staff/spa staff. Also update dinner menu times/room service times as when we called down times were different to what tv menu showed. Management however were nice to fix all the issues we had. Also car park for guests should be cheaper than £40 as it is too expensive. More halal options to the menu would be great too. Lobby area needs more excitement/updating bit outdated
Stayed 2 nights in Dec 2024

8/10 Good

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay - convenient location, lovely staff and facilities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alston Mackinon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and polite staff
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Stayed 1 night in Nov 2024

10/10 Excellent

Maoz, davie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , best if you fly in and out of T5
Stayed 1 night in Dec 2024

10/10 Excellent

Bernardo

Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0