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Ser Casasandra Boutique Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Ser Casasandra Boutique Hotel

Yoga
Private beach, sun loungers, beach umbrellas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, sun loungers
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Room service
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Ocean)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Premium bedding
Down duvet
Ceiling fan
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Luxury Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Pillowtop bed
Blackout drapes/curtains
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Beachfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Master)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Pillowtop bed
Blackout drapes/curtains
  • 807 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Garden)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior)

Standard Double Room (Superior)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • 538 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310

What's nearby

  • Holbox Beach - 1 min walk
  • Holbox Letters - 7 min walk
  • Main Square - 7 min walk
  • Holbox Church - 7 min walk
  • Punta Coco - 6 min drive

Restaurants

  • ‪El Ñañas - ‬2 min walk
  • ‪Salma - ‬7 min walk
  • ‪Capitancapitan - ‬6 min walk
  • ‪Mandarina - ‬4 min walk
  • ‪Roots - ‬6 min walk

About this property

Ser Casasandra Boutique Hotel

Luxury boutique hotel near Holbox Beach
Located close to Holbox Letters and Main Square, Ser Casasandra Boutique Hotel provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage, a facial, or aromatherapy. The on-site restaurant, Esencia, offers breakfast, lunch, and dinner. In addition to an art gallery on site and designer stores on site, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), beach towels, and massage treatment rooms
  • Multilingual staff, a gift shop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like safes and bathrobes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Balconies, free infant beds, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Esencia

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Beaux Arts architecture
  • Built in 2003
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 375 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Ser Casasandra Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–6 PM.

How much does it cost to stay at Ser Casasandra Boutique Hotel?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Ser Casasandra Boutique Hotel on Mar 25, 2025 start from CA $530.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ser Casasandra Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ser Casasandra Boutique Hotel?

Ser Casasandra Boutique Hotel doesn't offer parking.

What time is check-in at Ser Casasandra Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Ser Casasandra Boutique Hotel?

Check-out is at noon.

Does Ser Casasandra Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Ser Casasandra Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 10-minute walk of Holbox Beach, Holbox Letters, and Main Square. Holbox Church and Holbox Baseball Park are also within 15 minutes.

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Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 166 reviews
Rating 8 - Good. 38 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kenia

Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023

10/10 Excellent

Christopher

Loved our 8 night stay
Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023

10/10 Excellent

Lizbeth

Excellent place , great service !
Stayed 2 nights in May 2023

10/10 Excellent

Rheannon

Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Ana

The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcela

Beautiful hotel, excellent staff. Will be back soon!

8/10 Good

Jeffrey

The staff is exceptional
Stayed 3 nights in Sep 2023

10/10 Excellent

Marcela

Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!

10/10 Excellent

Tiffany

Holbox tranquility - Perfect!
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

A boutique gem on this island
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nancy

This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mauricio

This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023

4/10 Poor

Philip

Liked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.

8/10 Good

Silvia

Gracias
Stayed 3 nights in Nov 2024

8/10 Good

Abraham

Stayed 3 nights in Sep 2024

10/10 Excellent

RICARDO ANTONIO

Excelente servicio
Stayed 2 nights in Feb 2024

10/10 Excellent

Edgar

Magnifico lugar
Muy bien , muy bonito el hotel , el restaurante y el club de playa !
Stayed 2 nights in Sep 2023

10/10 Excellent

JOSE ANTONIO

con ganas de volver ¡¡
fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡
Stayed 2 nights in Sep 2023

10/10 Excellent

NORMA

Stayed 3 nights in Aug 2023

10/10 Excellent

Franklin

Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Stayed 3 nights in May 2023

8/10 Good

Guillermo Jose

Muy bella propiedad y estancia
Stayed 3 nights in May 2023

10/10 Excellent

Pierre-Emmanuel

Stayed 2 nights in Dec 2022

10/10 Excellent

maria

Stayed 1 night in Aug 2022