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"Our stay was excellent . The only problem we had was prior to checking in , I called and inquired about parking . The man on the phone said parking is available at the hotel or at 1 superior . I asked if they validate parking and he said yes. When leaving the garage we found out that parking was discounted with our validation. That was not conveyed to us . "

"I would’ve like a closet and microwave but other than that I loved my stay. "

"good"

"We were offered a discounted upgrade upon check in. It was my birthday and we were excited to accept. The riom was spacious with an amazing view. Breakfast was delicious. My only complaint wasn't really the hotels fault but a little communication would have been helpful. We traveled out to the suburbs for a day trip. When we tried to return they had shut down the entire city for a Mexican Independence parade. Entering the city was not possible until 4am. Locals planned this fir months it was on every local news outlet for weeks, but coming from another state we had no way of knowing or predicting that exit ramos from the highway would be blocked. A small write up about what to expect slipped under the door or given with keys would have allowed us to sleep in the room we paid for that night rather then in our car on I90/I94. Otherwise, a completely amazing stay."

"Amazing hotel "

"Awesome experience. Best hotel in downtown Chicago."

"Love staying here! "

"ALWAYS pleased with this establishment! Customer service is above and beyond!"

"10 out of 10 def recommend."