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"You really needed the Uber app, as it was not overly convienient to get to the bus or metro."

"Great hotel in a great location. Staff friendly and efficient. Bring your Netflix account as there are no English entertainment channels on the TV. Would definitely stay again."

"excellent location , convenient, very clean , nice people"

"Never order from the restaurant. The food is for pig "

"Very simple, convenient stay in a property booked for easy access to Atocha train station. 15 minute walk up one road to the station - couldn't be more direct. Very little interaction with staff but what I did have was fine. Room was clean and comfortable. Only gripe would be a complete lack of anywhere to put anything on...no desk, no chest of drawers. Not a big thing and I know it's 'no-frills' so not a huge issue."

"Easy to get to from the metro. Was impressed by the private room with shower. Would recommend and return."

"They describe themselves as a boutique hotel and I would agree. The staff are friendly. They take the time to greet you. The rooms are cleaned to a high standard. They use an eco approach that is built around the client. Breakfast is of a high standard and the gym is well kitted out. And it is conveniently located for transport, shops and sites. Definitely would come here again. "

"Xlnt"

"Great service"

" I think an upgrade to its rooms and bathrooms would be nice, specially since its almost $200 a night for a stardar room. "

"Our stay at the Novotel in Madrid was absolutely fantastic! The hotel offered a perfect blend of comfort, cleanliness, and excellent service. A special shoutout to Yuri, who went above and beyond to make our experience unforgettable. Their attention to detail and warm hospitality truly stood out. Thank you, Yuri, for making our trip even more memorable! Highly recommend this hotel to anyone visiting Madrid"

"High volume hotel. Good option for a short stay. Breakfast is extra and quite good. Bathroom flooring wasn't quite clean. Location is quiet near Retiro Park and ordinary apartment buildings. Close to city Center."

"It's near to the airport with shuttle service included. "

"My only complain are the pillows....neck breakers"