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Grand Oasis Tulum Riviera - All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Oasis Tulum Riviera - All Inclusive

Exterior
View from room
Restaurant
Lobby
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Reviews
7.4

Good

Popular amenities

  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Popular LocationRiviera Maya Golf Club4 min drive
  • Popular LocationAkumal Beach5 min drive
  • Popular LocationHalf Moon Bay18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)74 min drive
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Room options

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Renovated in 2023
Private bathroom
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi

Standard Double Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Renovated in 2023
Private bathroom
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

Highlights

Renovated in 2023
Private bathroom
Iron/ironing board
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Beach Front

In-room safe, iron/ironing board, free WiFi

Superior Beach Front

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

In-room safe, iron/ironing board, free WiFi

Family Suite

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

In-room safe, iron/ironing board, free WiFi

Room, Ocean View

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Iron/ironing board
In-room safe
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Akumal

Located in Akumal, Grand Oasis Tulum Riviera - All Inclusive is on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Akumal Ecological Center and El Toh Ecopark. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Akumal travel guideOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 4 min drive
  • Aktun Chen - 4 min drive
  • Akumal Beach - 5 min drive
  • Yal-ku Lagoon - 10 min drive
  • Half Moon Bay - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Lobby Pub - ‬8 min drive
  • ‪Mikado - Restaurante Japonés - ‬8 min drive

About this property

Grand Oasis Tulum Riviera - All Inclusive

Luxury all-inclusive hotel, rejuvenated in 2023
Consider a stay at Grand Oasis Tulum Riviera - All Inclusive and take advantage of a free breakfast buffet, 3 swim-up bars, and 3 poolside bars. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and beach massages. Treat yourself to hydrotherapy, a hot stone massage, or aromatherapy at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • Luggage storage, a dock, and a ballroom
  • A banquet hall, concierge services, and a gift shop
Room features
All 195 rooms offer comforts such as free WiFi and safes.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bathroom

  • Private bathroom

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
Property Registration Number OHN1708307KA

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Oasis Tulum Riviera
Oasis Tulum Riviera Inclusive
Grand Oasis Tulum All Inclusive
Grand Oasis Tulum Riviera All Inclusive
Grand Oasis Tulum Riviera - All Inclusive Hotel
Grand Oasis Tulum Riviera - All Inclusive Akumal
Grand Oasis Tulum Riviera - All Inclusive Hotel Akumal

Frequently asked questions

Does Grand Oasis Tulum Riviera - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Oasis Tulum Riviera - All Inclusive?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Grand Oasis Tulum Riviera - All Inclusive on Jun 30, 2024 start from CA $272.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Tulum Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Tulum Riviera - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Oasis Tulum Riviera - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Oasis Tulum Riviera - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera - All Inclusive located?

Nestled on the beach, this Akumal hotel is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Xcacel Beach and Aktun Chen are also within 3 mi (5 km).

Grand Oasis Tulum Riviera - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 120 reviews" "
Rating 8 - Good. 32 out of 120 reviews" "
Rating 6 - Okay. 22 out of 120 reviews" "
Rating 4 - Poor. 13 out of 120 reviews" "
Rating 2 - Terrible. 12 out of 120 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

LaTanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Miramar restaurant. The buffet had a nice variety of options. The dining staff team was super nice and attentive. There were plenty of pools and easy access to the beach. It was very quiet, not crowded because it was the off season. It was extremely close to the theme park, the Mayan Ruins and the town. The taxis/transportation was easily accessible, as well.
Stayed 5 nights in Jun 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my 6 yo daughter for my 40th birthday. I booked 4 nights but checked out the next day! I have stayed at the Grand Oasis & Pyramid in the past so I expected the same quality. I was wrong!! I stated at the Sens, “updated room” was still very old and dated. The bed was old and I felt the springs. The pools were dirty and it was 11 am & staff still not cleaning the pool or lounge chairs. Lounge chairs had bird poop on them. I’m used to resorts out by 7 - 8 am cleaning the pool and facility. The Buffett was small the food was bland & limited on selection. The beach area is rocky so my daughter couldn’t enjoy it. The doorway to enter my room had ants all around the door and staff did not care to spray the black ants away. The atmosphere was very boring, it did not feel like a resort but a low budget hotel. I would NOT return. I ended up booking at the Pyramid in Cancun. Turns out Grand Oasis is a franchise. Do NOT book if you are looking for a clean resort and or a luxury all inclusive vacation! Grand oasis Tulum refused to refund my money even though I was not happy with the resort. This is not a luxury resort.
Stayed 4 nights in May 2024

8/10 Good

Patricia

Travelled with family and small children
Disliked: Property conditions & facilities
The property itself sits on a really nice part of the beach. In fact you can get some awesome snorkeling. But the property itself is run down and the buildings are all under renovation it seems. It looks really bad. Limited Staff and really only limited options of food. If we didn’t have sens upgrade then we would only have one breakfast option and like two lunch options and only four dinner options. The food is okay but the Miramar which is an upgrade is amazing. Miramar has the best staff that really know how to wow the people. A few to name are Aldo, Alejandro. Antonio. There was this really horrible waiter named Santos. Santos was bitter, mean and just not a people friendly type a guy. Beware the air isn’t all that and we had rolling blackouts so make sure to turn your air conditioning back on because it turns it off. This place doesn’t have the bells and whistles like others but it’s a quieter place with less people. Beware of the welcoming committee they will offer you a breakfast or lunch and talk about making you members and promise not to get mad if you say No thank you! But they get mad. Save yourself the hassle. But if you want $150 off an excursion make sure at the airport you get some quotes and they will match it for your time. Anyways hope you enjoy this review.
Stayed 5 nights in Jun 2024

6/10 Okay

Janette

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
What I don’t like is I paid all in advance and when we arrived that want us to pay environment fee. It’s ridiculous!! The way the lied. To get more money.
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Stayed 3 nights in Apr 2024

10/10 Excellent

Valeria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! Loved that there were so many pools and kid friendly. Also having beach access without having to leave was another bonus. The food was good but our favorite was the Mexican restaurant that is included in the all inclusive. There was a great variety of alcohol and the flavor did not disappoint. Thank you to all the staff we will definitely be back. Lastly don’t forget to tip the lovely staff!
Stayed 5 nights in May 2024

2/10 Terrible

Andriy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not vest your time. Very uncomfortable place and service
Stayed 2 nights in May 2024

4/10 Poor

Lorelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at around 6pm and I didn’t get checked into my room until close to midnight. They kept changing the price and claiming they didn’t have a reservation for me. Very disappointed in the front desk services.
Stayed 4 nights in May 2024

6/10 Okay

Arnold william

Liked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

victor

Stayed 3 nights in Aug 2023