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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Private beach, beach volleyball, beach bar, sailing
Outdoor wedding area
Exterior
Theatre show
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Pillowtop bed
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 3 min drive - 2.3 km
  • Puerto Morelos Town Square - 8 min drive - 4.4 km
  • Ojo de Agua Beach - 12 min drive - 4.0 km
  • Petempich Bay - 14 min drive - 9.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of an adjacent golf course, a swim-up bar, and a beach bar. With a private beach, beach volleyball, and sailing, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy, or a body treatment at MIILE SPA, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include kayaking and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a rooftop terrace.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a gift shop
  • A 24-hour front desk, free newspapers, and massage treatment rooms
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 440 rooms feature comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Dec 23, 2024 start from CA $831.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1234 out of 1546 reviews" "
Rating 8 - Good. 200 out of 1546 reviews" "
Rating 6 - Okay. 53 out of 1546 reviews" "
Rating 4 - Poor. 20 out of 1546 reviews" "
Rating 2 - Terrible. 39 out of 1546 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time I visited this resort was 2008 with my father. Have been to other excellence resorts - Finest which is more Family oriented. Overall My GF and I enjoyed our stay. We had some issues in the beginning but the leadership team/managers will try their best to accommodate you ! I could also tell the leadership team cares about their employees. I will definitely go back.
Stayed 7 nights in Dec 2024

6/10 Okay

Kelsey

Travelled with group
Be prepared to spend most of your time waiting for food/drinks. Excellence club is not worth the upgrade. There are a bunch of "secret perks" you have to be "in the know" to ask for so we just didn't end up getting them. The free hydrotherapy is powerful jets not a jacuzzi water massage as described. Tips are NOT included, you must give a min $5 USD for every interaction or they'll take even longer to serve you. They were very annoyed at check out since we didn't buy an extra excursion or spa service. Not vegetarian friendly, food often came out undercooked and bland despite having a "special menu". Drinks were watered down which is probably why they all tasted the same. The sports bar closes at midnight and you're not allowed to be around the pool after that. They insist on coming all the way in for room service, love outside shoes all over. Swim up room reeked of mold which traveled home on our clothes and passports. The glass bathroom/shower doors didn't actually shut which is an odd choice at all you can eat where they went so far as to have a phone installed at the toilet... Overall could have been worse beach trip but certainly not worth the price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lelde

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Simone, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis at The French restaurant did outstanding service. Orlando at the pool bar did a great jon with our drinks!
Stayed 14 nights in Nov 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence Riviera Cancun - Adults Only All-Inclusive is a luxurious, romantic retreat on the Riviera Maya. Known for its elegant suites, exceptional service, and stunning beachfront, this resort caters exclusively to adults seeking relaxation or a romantic getaway. Guests rave about the gourmet dining options, multiple pools, a pristine beach, and an impressive spa. Activities like yoga, live entertainment, and water sports ensure there's something for everyone. Many highlight the attention to detail and friendly staff as standout features. Perfect for honeymoons, anniversaries, or just a serene escape.
Stayed 4 nights in Dec 2024

6/10 Okay

Camille Santiago

Stayed 3 nights in Nov 2024

10/10 Excellent

Barry John

Stayed 9 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and drinks!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just returned from a week spent at the Excellence. We had a memorable time. The resort is immaculate, the pool near the spa was relaxing and exactly what we were looking for. A shout out to Edison our pool waiter who couldn’t do enough for us. The restaurants were delicious, the shows were entertaining, we are already planning on returning next year. Another shout out to Alexander, the front desk mgr that made certain our trip was perfect This was our third time there and won’t be our last.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Gary, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful. Great place to stay
Stayed 9 nights in Nov 2024

10/10 Excellent

Renebelle, Mansfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a slight problem to begin with but the care and attention took care of the prob
Stayed 3 nights in Dec 2024

10/10 Excellent

Milissia, Lakeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Our vacation was wonderful felt very safe at excellence riviera
Stayed 5 nights in Dec 2024

10/10 Excellent

Vaishali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 4 nights in Nov 2024

10/10 Excellent

jan

Stayed 3 nights in Nov 2024

8/10 Good

Mary K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! All and all the Excellence lives up to its name. The food was very good. The pools were chilly. The staff was wonderful!
Stayed 7 nights in Nov 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and the staff were really amazing!! The only thing we thought they needed more of was things to do. If you want a quiet hotel though this is it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ayman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing. Every employee is extremely kind and helpful. The resort is gorgeous. Most of the restaurants are delicious (basmati was not authentic, the rest were 10/10). I would stay here again, and will recommend to all of my friends to stay here.
Stayed 5 nights in Dec 2024

10/10 Excellent

Libby Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, staff all friendly. Food was good guality and variety. Very difficult to find a chair after 9 am. Many chairs sat empty all morning with towels and a magazine. Stated policy is staff will collect items after an hour. We did not see that in action. If not enforcing no towel game, provide more chairs. I wouldn't let this stop a return visit, but it is annoying.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kyle, Caledon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here over the past decade and we will be back again. We love this resort so much we’re afraid to go elsewhere.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ingrid Krista

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Staff, food, service!
Stayed 14 nights in Nov 2024

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the good the entertainment It s a beautiful property
Stayed 4 nights in Nov 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0