Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Unwind in style with cabanas by the pool or enjoy thrilling water sports like sailing. Treat yourself to fine dining options at one of the many restaurants.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Exterior
Theatre show
Private beach, beach volleyball, beach bar, sailing
Outdoor wedding area
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Hot tub
  • All-inclusive
  • Room service

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

7.4 out of 10
Good
(3 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(128 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Luxury all-inclusive property adjacent to a golf course
Consider a stay at Excellence Riviera Cancun - Adults Only All Inclusive and take advantage of a swim-up bar, a beach bar, and a poolside bar. With a private beach, sailing, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a facial, or aromatherapy at MIILE SPA, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball and kayaking. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
Other perks at this property include:
  • 6 outdoor pools with free cabanas and a swim-up bar
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • A vegetable garden, ATM/banking services, and free newspapers
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 440 rooms feature comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Jan 18, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Jan 21, 2025 start from CA $1,115.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Riviera Cancun - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Riviera Cancun - Adults Only All Inclusive?

Self parking is free at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence Riviera Cancun - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3413.73 per vehicle applies.

Are there all-inclusive benefits at Excellence Riviera Cancun - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Excellence Riviera Cancun - Adults Only All Inclusive located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1256 out of 1578 reviews" "
Rating 8 - Good. 200 out of 1578 reviews" "
Rating 6 - Okay. 59 out of 1578 reviews" "
Rating 4 - Poor. 21 out of 1578 reviews" "
Rating 2 - Terrible. 42 out of 1578 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Great food and service. We’ll be back !!!
Stayed 14 nights in Jan 2025

10/10 Excellent

LORENA, Spring Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must book here! This place is absolutely beautiful with the best beach, service and dining options!
Stayed 4 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellence Riviera Cancun is an extraordinary resort. We have stayed at this property 7 times & absolutely love it. Delicious food, friendly staff, beautiful property & exciting evening entertainment.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met our expectations and more. The food was outstanding, the drinks were amazing, staff were always smiling and helpful. It rained the one day we were there, but we were able to get a bit of time on the beach and in the pool. The rooms were clean, stocked with amenities (drinks and snacks). Definitely would go back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The most relaxing and carefree vacation I’ve ever been on. The staff is what makes this place so special. Everyone is friendly and helpful.
Stayed 6 nights in Jan 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the 5 star reviews are fake. There is nothing 5 star or “Excellent” about this place. I’ve stayed in 3 star hotels that were far cleaner and friendlier. The rooms are nasty, and crumbling apart with bad patch work everywhere. We had a serious bug problem in our room. Some of the staff are friendly but most aren’t. The food is mediocre and the portions are very small. Oregano Restaurant was probably the worst Italian food I’ve ever had (but did have a great waiter). The lobster restaurant probably had some of the worst attitudes I’ve seen. Miguel, in particular, was nasty and visibly irritated by having to serve. The beach is full of seaweed and the water isn’t clear. No one goes in it. That’s a shame since Cancun is 15 min away and has This is the first vacation that I’ve regretted. Would never return here.
Stayed 10 nights in Dec 2024

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Jeremy

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The pools were too cold to swim. Hot tubs were maybe luke warm. The room ceiling fan was loud AC shuts off when you don’t move so you wake up soaked The main phone does not work Tv did not work 1 day. The room we booked 6 months prior was not available when we arrived (suite) The food was average at best, one goes through up the Indian food. Staff failed to restock the snacks, called when we got back and were told we had to wait until morning. At 7 am staff was grinding metal outside our room. We traveled with a group of 12 couples. This is the first and last time. Beware.
Stayed 5 nights in Jan 2025

10/10 Excellent

Deanna Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness
It was as VIP as expected. I had to ask them to clean my room. And the night before they didn’t do a turn down service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was very clean and beautiful. The only drawback is there were limited chairs around the main pool area.
Stayed 4 nights in Dec 2024

8/10 Good

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is incredible. They go above and beyond to make you happy. The food options at each restaurant is amazing, and each meal is absolutely delicious- just as if you are home. The resort and the rooms physically seem a bit tired. I’m not sure exactly how old it is but I know it is one of the older resorts of the Excellence chain. I do hope they make some renovation improvements.
Stayed 7 nights in Dec 2024

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed for ten days at this resort, which was nothing short of amazing. From the moment e arrived, the attention to detail and quality of service stood out. The cleanliness of the resort was impeccable. Every area, from the rooms to the common areas, was spotless and well-maintained. The staff truly made the experience unforgettable. Everyone was incredibly friendly, attentive, and eager to ensure we had the best possible time. Their professionalism and warmth shone through whether it was the conceirge, housekeeping or restaurant staff. The food the restaurants offered was outstanding. Each offered its distinct cuisine and every meal was perfectly prepared. The flavours were rich and options plentiful. Overall the resort exceeded our expectations in every way. It's the perfect destination for those seeking luxury, relaxation and top-notch service.
Stayed 10 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for our honeymoon and we literally have nothing negative to say. The staff is so amazing and hard working. Shout out to Angelo in activities, and Pedro, Eddy, Rodrigo, and Ricardo doing bartending. The place is always clean, and the food doesn’t disappoint. We will definitely be back!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, everyone was so amazing and kind. The food was phenomenal!
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrea Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was fabulous! Staff was amazing! Food was incredible!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was a very beautiful place! it was very relaxing and the staff from the arrival to check in to the staff waiting on us and the staff at the spa and the staff in the restaurants were absolutely amazing and the driver louis was great! Everyone made us feel welcome except for the tall lady in the main floor gift shop next to the coffee shop she was following me making me feel like a criminal, I had just recently spent around $300 if not more American dollars and had plan to purchase more upon my leave, Since she had made us feel we decided not to, other than we look forward to returning back to this place made our special anniversary very nice one that we will always remember thank you for letting us celebrate our 28yrs with Excellence!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Tim, Ellsworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, layout, restaurants, lazy pool, and beach!
Stayed 13 nights in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing property. We went for our honeymoon and enjoyed every second of it. Can’t wait to go back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From start to finish the staff at Excellence were there to assist us in anyway they could. We loved our swim up suite and the fact that we could have our drink order and food order brought right to our deck when sitting out by the pool. The room was always thoroughly cleaned and the minibar stocked daily with drinks and treats. It was nice to have the Aroma coffee shop, which also had premade sandwiches, fruit, fruit juices, yogurt parfaits, or delicious pastries if you missed breakfast. 24 hour room service, and the Oceanside/ poolside (any pool) snack and drink orders brought to your chair were amazing. The restaurants were very good which made it hard to decide where to eat. This resort is worth the price for a true all-inclusive getaway. Thanks Excellence for making this a memorable Christmas vacation for our family.
Stayed 13 nights in Dec 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amenities, and overall experience!
Stayed 6 nights in Nov 2024

10/10 Excellent

jacob

Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0