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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
View from room
Coffee shop
Presidential Suite, 1 King Bed | Living area
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • All-inclusive
  • Spa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Popular LocationRiviera Maya Golf Club7 min drive
  • Popular LocationXel-Há Park11 min drive
  • Popular LocationXcacel Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)77 min drive

Most relevant reviews

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6/10 Okay

Mithra
Jun. 1, 2024
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Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

9.1/10 Wonderful

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Smart TV

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1399 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

View from room

Room, 1 King Bed, Nature View

8.1/10 Very good

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

Smart TV

Room, 2 Queen Beds, Nature View

8.9/10 Excellent

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

View from room

Club Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

7.5/10 Good

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Smart TV

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Nature View

8.5/10 Very good

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ground Floor

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

View from room

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

View from room

Room, 1 King Bed, Accessible, Partial Ocean View

10/10 Exceptional

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Accessible, Ground Floor

Smart TV

Family Room, 1 King Bed, Accessible, Ground Floor

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Located in Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 7 min drive
  • Aktun Chen - 7 min drive
  • Akumal Beach - 8 min drive
  • Xel-Há Park - 11 min drive
  • Xcacel Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • Thali Restaurant - 7 min drive
  • Restaurant Kukulkan - 7 min drive
  • Restaurante Yucatan - 6 min drive
  • Lobby Pub - 7 min drive
  • Mikado - Restaurante Japonés - 7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury all-inclusive property by the ocean
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a body wrap, a massage, or a body treatment at the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and Asian cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free valet parking
  • Supervised childcare (surcharge), a ballroom, and outdoor furniture
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Guest reviews speak well of the family-friendly amenities, pool, and helpful staff
Room features
All 735 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with children's robes and hair dryers
  • Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jul 7, 2024 start from CA $603.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach, and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 mi (5 km).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 627 out of 1184 reviews" "
Rating 8 - Good. 252 out of 1184 reviews" "
Rating 6 - Okay. 149 out of 1184 reviews" "
Rating 4 - Poor. 89 out of 1184 reviews" "
Rating 2 - Terrible. 67 out of 1184 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Yuliya, Gresham

Stayed 8 nights in May 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 5 nights in May 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in one beautiful establishment
Stayed 3 nights in May 2024

6/10 Okay

Leticia

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel is clean and aesthetically pleasing however the rooms are distributed/separated in sections in what they call “casas” 1 to 6. The dining, store and food options are available only at the main lobby and to get there you have to wait for staff to pick you up and transport you to and from or you can walk but is quite a distance especially if you’re staying at casa 3 a 6. This was inconvenient since they don’t pass as often as they say at check-in. The food is also not great. Food from the locals is much better. Could definitely do better.
Stayed 3 nights in May 2024

6/10 Okay

Mithra

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in May 2024

10/10 Excellent

Sareena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 5 nights in May 2024

8/10 Good

Shaun James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The views of the gulf coast, the beaches, and the resort landscapes are incredible! Most reservation required restaurants were not very good. The Hibachi show and food was great! The staff were all very kind and helpful.
Stayed 5 nights in May 2024

6/10 Okay

Jamie, Frisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much beach section to relax on, but the pool is nice. No swim up bar, though. Property is massive so it takes a while to wait for the cart to get around. Food is is better than most all inclusive, however both myself and my daughter vomited all night the last evening after eating dinner at the Asian restaurant. No way to tell it was the food but her and I were the only ones that ate the tuna sushi and were the only ones super I’ll. Nice staff.
Stayed 3 nights in May 2024

10/10 Excellent

Lakea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious! Especially the burgers, chips and guacamole. Margaritas were good also. The staff was attentive and room service was efficient. I will be back soon!!
Stayed 3 nights in May 2024

10/10 Excellent

Vanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well let me say this was the absolute best hotel stay ever!!!! I enjoyed this resort from start to finish! If in Tulum again , I will stay here !!! The staff is great , good food , safe and a lot to do!!!
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5