2/10 – Terrible
Maranda
Voyage de couple
21 févr. 2025
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay away from this hotel unless you are okay with a filthy bathroom... My husband and stayed in room 312 from 2/14-2/17 and when we arrived we noticed that the toilet seat was visibly dirty :( We went downstairs to inform the front desk gals and they were very receptive, but then told me that they couldn't housekeeping because they were gone for the night. I then had to ask if I was supposed to clean it and was told no, that one of them would take care of it. When we returned we noticed that the shower was also disgusting and had someone else's hair in it. We ended up going to the store to buy a plastic slip resistant liner for the bottom of the tub because it clearly hadn't been cleaned in quite some time.
When we originally spoke to front desk they had mentioned moving us to the King suite but couldn't do it because I was staying for more than one night and they were fully booked. I was then told that they would speak to their GM about a discount, but were unsure if it could be possible because I booked through Expedia. Front desk never said anything else about it and my bank statement shows that there was no discount on my stay. We will never be staying here again.