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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

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Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Aerial view
Hypo-allergenic bedding, down comforters, free minibar, in-room safe
Lobby
View from room
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Presidential With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Bed(s)

View all photos for Room Superior With Sea View

Bathroom

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite With Partial Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

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About the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive - 1.3 km
  • Delfines Beach - 2 min drive - 2.0 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • Aquaworld - 5 min drive - 5.7 km
  • Ventura Park Cancun - 6 min drive - 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near Iberostar Cancun Golf Course
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a massage, aromatherapy, or a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, tour/ticket assistance, and a banquet hall
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of Apr 15, 2025, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on Apr 27, 2025 start from CA $616.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

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Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Our stay was wonderful!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Douglas

The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Saniel

Highly recommended customer services is top tier everyone was super nice and for my first experience in Cancun they are definitely earn my future business
Stayed 3 nights in Mar 2025

8/10 Good

Tyquan

Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Excellent resort.
Stayed 5 nights in Dec 2024

8/10 Good

Maurylyne Tatiana

The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Stayed 3 nights in Mar 2025

6/10 Okay

Aminda

Liked: Staff & service
Housekeeping barged in even with the do not disturb sign on. Food was mid - what you would normally expect for an all inclusive. Convenient location. We got a nice free upgrade because of Expedia. Ocean view was amazing.
Stayed 3 nights in Mar 2025

8/10 Good

Julie Marie

Overall our stay was good. The staff for friendly and the food was great. Our room had a bit of dust around and smelled very musty. We were not not made aware that we had VIP status and the perks that come with it.
Stayed 8 nights in Mar 2025

10/10 Excellent

Haritha

Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Meagan

Nice all adults resort
Stayed 9 nights in Dec 2024

10/10 Excellent

Scott

Great resort. Best food we've had in Mexico. Definitely will be back!
Stayed 6 nights in Jan 2025

8/10 Good

James

It’s a nice and quiet place to stay during Christmas holiday season.
Stayed 6 nights in Dec 2024

8/10 Good

Dana

Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Steven

The best beach and beach service
Stayed 7 nights in Jan 2025

10/10 Excellent

Steven

Very clean.Friendly staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Leigh

It was our visit to Sun Palace and it did not disappoint.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelly

I liked the size of the resort. Didn't feel like a chain. Great serive food was excellent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

The food was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

sandeep reddy

Food is good not many activities around
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

I love this hotel and will definitely caome back.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Like this hotel I recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon Wayne

Property is very nice and we’ll definitely be returning
Stayed 5 nights in Oct 2024

10/10 Excellent

Larry

It was a great hotel to stay at!
Stayed 5 nights in Jul 2024

10/10 Excellent

catherine

The staff at the resort were phenomenal
Stayed 4 nights in Sep 2024

8/10 Good

Grace

VERY GOOD.
Stayed 5 nights in Jan 2025