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Empress Palace Hotel

4.0 star property
Guesthouse in Surrey with free parking

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Photo gallery for Empress Palace Hotel

Honeymoon Studio Suite | Shared kitchen facilities
Honeymoon Studio Suite
Honeymoon Studio Suite | Living area
Front of property - evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom

Honeymoon Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Individually decorated, individually furnished, desk, laptop workspace

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive - 2.5 km
  • Guilford Town Centre - 9 min drive - 7.5 km
  • Hard Rock Casino Vancouver - 15 min drive - 13.4 km
  • Lougheed Town Centre - 16 min drive - 12.5 km
  • Metropolis at Metrotown - 20 min drive - 20.1 km

Getting around

  • King George Station - 4 min drive
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows, BC (YPK) - 29 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

Upscale guesthouse in the city center
A terrace, a garden, and a playground are just a few of the amenities provided at Empress Palace Hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, smoke-free premises, and outdoor furniture
  • Wedding services and a TV in the lobby
Room features
All guestrooms are individually furnished, and offer comforts such as heated floors and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bidets and shampoo
  • Wardrobes/closets, heated floors, and separate sitting areas

Languages

Arabic, English, Farsi, Hindi

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Days Inn by Wyndham Surrey

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is CA $128
CA $152 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Things to do

  • Playground
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Playground
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area
  • Shared accommodations
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 49.00
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 1:00 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20 and a deposit of USD 100 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per day
  • Pet fee: USD 29 per pet, per day (maximum USD 4 per stay) plus USD 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 150.0 per day
  • Electricity fee: USD 5 per night
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Is Empress Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per day and a fee of USD 29 per pet, per day. A cleaning fee of USD 20 also applies. Service animals are exempt from fees.

How much does it cost to stay at Empress Palace Hotel?

As of Apr 15, 2025, prices found for a 1-night stay for 2 adults at Empress Palace Hotel on Apr 22, 2025 start from CA $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Palace Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Empress Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 49.00 (subject to availability). Late check-in is available from 11:30 PM– 2:30 AM for a fee of USD 29.

What time is check-out at Empress Palace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Empress Palace Hotel located?

Located in the heart of Surrey, this guesthouse is within 2 mi (3 km) of Holland Park, Central City Shopping Centre, and Bear Creek Park. Surrey Arts Centre is 1.9 mi (3 km) away.

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Empress Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 99 reviews
Rating 8 - Good. 2 out of 99 reviews
Rating 6 - Okay. 1 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 11 out of 99 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bala

Comfy beddings Spacious Free parking and WIFI Great location Best for value
Stayed 1 night in Feb 2025

10/10 Excellent

Sina

Wonderful location and we are glad tried it They provided fast WIFi and free parking We sincerely loved the garden as our pet could play at during our coffee time They gave kitchenware and we are happy for using it for small warmup food portions we felt royalty all the ways
Stayed 1 night in Apr 2025

10/10 Excellent

Siochi

Suggesting it Good mansion hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Anjela

Best Guest mansion and safe with good beds Amazing location Fair price Safe
Stayed 1 night in Jan 2025

10/10 Excellent

Tima

Economy room had a shared bathroom for two rooms but it was fine with us as we wanted only for few hours Location is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

We will return and book for spring weekend for our family again
Stayed 1 night in Feb 2025

10/10 Excellent

Seyd

Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Kana

The location was very close to shopping mall There was a buss stop in few meters distance to guest palace house Great hospitality great atmosphere Good price Very neat
Stayed 1 night in Jan 2025

10/10 Excellent

Ritika

Housee like feeling
Stayed 1 night in Apr 2025

10/10 Excellent

Samira

Wonderful property Empress hotel is one of greatest place we have ever been hosted Biggest mansion and equipped with fast Free WIFi Free parking 🅿️ Garden Kitchenette Great Ac Comfortable beds More than that very very easy access to anywhere we aimed to go Buss stop is alongside property line Good pricing and hospitality was
Stayed 1 night in Feb 2025

10/10 Excellent

Fiya

We enjoyed staying in top notch hotel palace
Stayed 1 night in Nov 2024

10/10 Excellent

Zuba

We highly liked there
Stayed 1 night in Jan 2025

10/10 Excellent

David

Marvelous stays
Stayed 1 night in Nov 2024

10/10 Excellent

Jannet

We really like this place It is very continent and safe Protected and easy access Price is fair and our family regularly visiting us staying here
Stayed 1 night in Dec 2024

10/10 Excellent

Sabir

We found a Royalty place for us We never had been invited to a place so it was our best experience ever Royal suite is what I suggest you to book They have low cost room but it is not royal feeling in to it just ask them you want Suite in top floor to see what I mean
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

For vacation we recommend it We booked a week there All was great
Stayed 1 night in Oct 2024

10/10 Excellent

Hamid

The best stays in city
Stayed 1 night in Oct 2024

10/10 Excellent

Siba ja

We got 30 percent discount for a month stay Pretty great inside and neat
Stayed 1 night in Nov 2024

10/10 Excellent

Hana

The best of the best price for great amenities Quiet and charming
Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Great as it was advertised
Stayed 1 night in Jan 2025

2/10 Terrible

Cristina

Loved the area, closeness to the ferry, why we booked here, property is beautiful and staff amazing, guests in the other hand nit so nice to stay, boards banging, yep started at like 1030 went until almost midnight when I got up and went and slept in my car for a bit , 169 to sleep in car lol, so jot property's fault just didn't get much sleep as we need, but felt safe and again bed was soft and comfy room was goodded to epave for ferry by 630
Stayed 1 night in Feb 2025

10/10 Excellent

Yata

We had a wonderful experience as they coordinated for our party We paid 1500 for three suites for 12 guests and it was provided a big living room on the top Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Baran

Empress palace exceeded my expectation Good location and truly nice experience and staff beside being cleaned well Highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Such of amazing property helped us not only had a nice sleep in comfortable beds and room was cleaned Management was super nice
Stayed 1 night in Sep 2024

10/10 Excellent

Rabbi

In near future we travel back here again They were super host Friendly abd room was pretty good Pretty safe, quiet and central
Stayed 1 night in Oct 2024