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Hideaway Beach Resort & Spa

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Hideaway Beach Resort & Spa

Deluxe Water Villa with Pool | Terrace/patio
Deluxe Water Villa with Pool | View from room
Ocean Villa with Pool | View from room
Couples treatment rooms, Turkish bath, body treatments, body scrubs
Front of property
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • On private beach
  • Bar
  • All-inclusive
  • Housekeeping

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Sunset Beach Villa

Sunset Beach Villa

Sunset Beach Villa

Highlights

Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1399 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Sunset Beach Villa with Pool

Deluxe Sunset Beach Villa with Pool

Deluxe Sunset Beach Villa with Pool

Highlights

Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 2045 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Residence with Plunge Pool

Beach Residence with Plunge Pool

Beach Residence with Plunge Pool

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
  • 2314 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Water Villa with Pool

Deluxe Water Villa with Pool

Deluxe Water Villa with Pool

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
Ceiling fan
  • 2045 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Villa

Grand Villa

Grand Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
  • 7535 sq ft
  • Sleeps 7
  • 3 King Beds

View all photos for Family Villa with Pool

Family Villa with Pool

Family Villa with Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
  • 4736 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Villa

Signature Villa

Signature Villa

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
Ceiling fan
Premium bedding
  • 3767 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Villa with Pool

Ocean Villa with Pool

Ocean Villa with Pool

Highlights

Balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
  • 3121 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedroom Ocean Villa with Pool

Two-Bedroom Ocean Villa with Pool

Two-Bedroom Ocean Villa with Pool

Highlights

Balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
  • 3552 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Two-Bedroom Family Villa with Pool

Two-Bedroom Family Villa with Pool

Two-Bedroom Family Villa with Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
  • 6189 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Beach Residence with Pool

Deluxe Beach Residence with Pool

Deluxe Beach Residence with Pool

Highlights

Separate dining area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Separate bedroom
Ceiling fan
  • 3390 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Villa

Royal Villa

Royal Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
LED TV
Renovated in 2015
  • 11840 sq ft
  • Ocean view
  • Sleeps 10
  • 3 King Beds and 1 Twin Bed
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About the area

Map
Dhonakulhi Island Haa Alifu Atoll, Dhonakulhi, 20077

Restaurants

  • Matheefaru Restaurant
  • Meeru Bar
  • Sunset Caffee, Maldives
  • Samsara Asian Restaurant
  • White Orchid

About this property

Hideaway Beach Resort & Spa

Luxury boutique resort
A marina, free water park access, and a poolside bar are just a few of the amenities provided at Hideaway Beach Resort & Spa. With a private beach, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include sailing, kayaking, and windsurfing. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-in, a 24-hour front desk, and water sports equipment
  • A gift shop, beach umbrellas, and beach towels
Room features
All 103 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • LED TVs with satellite channels and DVD players
  • Electric kettles, ceiling fans, and daily housekeeping

All-inclusive details

All-inclusive room rates at Hideaway Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 4 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Matheefaru Restaurant
  • Meeru Bar
  • Samsara Asian Restaurant
  • Sunset Pool Cafe

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2005
  • Mosquito nets
  • Reception hall
  • Renovated entire property - 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The additional fee (payable at the property) covers mandatory transfer fees for guests ages 12-17.
Guests must arrange transfers (surcharge) from Male International Airport to this property located on the island of Dhonakulhi, about 300 km north of the capital city of Male in Haa Alifu atoll. To guarantee transfers, guests must contact the property with their flight details at least 72 hours before their expected arrival. Guests arriving in the Maldives before 11 PM can arrange a domestic flight to Hanimadhoo airport. Guests must pay the domestic flight fee and the speedboat fee at checkout.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 250.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 250
  • Christmas Eve (December 24) Gala Dinner per child: USD 125 (from 2 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 450
  • New Year's Eve (December 31) Gala Dinner per child: USD 225 (from 2 to 11 years old)
  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
  • Floatplane transfer per adult: USD 660 (roundtrip)
  • Floatplane transfer per child: USD 660 (roundtrip), from 2 to 12 years old
  • Additional fee for children (from 12 years old to 17 years old): USD 490 per person, per stay

We have included all charges provided to us by the property.

The additional fee covers transfer fees for guests ages 12-17.

Optional extras

  • Airport shuttle fee: USD 660 per person (roundtrip)
  • Airport shuttle fee per child: USD 660 (roundtrip), (up to 12 years old)
  • Rollaway bed fee: USD 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Island
Hideaway Island Resort
Island Hideaway
Island Hideaway Dhonakulhi
Island Hideaway Resort
Island Hideaway Resort Dhonakulhi
Hideaway Beach Resort Dhonakulhi
Island Hideaway Resort Spa
Hideaway Beach Dhonakulhi
Hideaway & Spa Dhonakulhi
Hideaway Beach Resort Spa
Hideaway Beach Resort & Spa Resort
Hideaway Beach Resort & Spa Dhonakulhi
Hideaway Beach Resort & Spa Resort Dhonakulhi

Frequently asked questions

Does Hideaway Beach Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hideaway Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hideaway Beach Resort & Spa?

This resort doesn't offer parking.

What time is check-in at Hideaway Beach Resort & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hideaway Beach Resort & Spa?

Check-out is at noon.

Does Hideaway Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 660 per person applies.

Are there all-inclusive benefits at Hideaway Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Hideaway Beach Resort & Spa located?

On its own private white sand beach, this resort is in Dhonakulhi, within the vicinity of Utheemu Palace. Regional attractions also include Maldives Climate Observatory and Baarah Dock.

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Hideaway Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Property conditions & facilities
The staff was very kind and welcoming. The area was always clean and we felt overwhelmed with respect
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Dream Honeymoon in Paradise We spent 10 unforgettable days at Hideaway Maldives Beach Resort & Spa for our honeymoon, and it was absolutely perfect. The resort is the definition of luxury — romantic, peaceful, and beautifully maintained. Our personal butler, Zaryr, was incredible. He made our stay so special by being attentive, professional, and always available to help with anything — from organising excursions to sending us daily updates on activities. His service was faultless. The 24/7 buggy service was quick and convenient, and the staff were always friendly. The food across all restaurants was delicious, with a great variety and stunning settings. We stayed in an overwater ocean villa with an infinity pool — pure paradise. The villa was spotless, spacious, and beautifully designed. The island itself was breathtaking, with crystal-clear water and soft white sand. We enjoyed magical experiences like a private beach dinner, sandbank picnic, dolphin cruises, jet ski tour, floating breakfast, spa treatments, and even a cinema under the stars. The seaplane transfers were smooth and the welcome and farewell from the team were really touching. We made memories that will last a lifetime and truly cannot fault a thing. Highly recommended for a luxurious and unforgettable island escape.
Stayed 9 nights in Mar 2025

6/10 Okay

Saleh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed in hideaway from 22/4/24 till 26/4/24.It’s a little disappointing when you go to a high rating place like this and have the following issues arise: 1.) after all of what happened below, we went to speak to the manager, and he told us to come at 6:30 am before we left to meet with the other manager. However there was no manager on the island at 6:30am 2.) we paid for half board and ended up paying around $7.5 for tap water every time we had a meal when you assume that it’s included for dinner. 3.) left our belongings at the sea activities desk and was told it would be taken care of, after we were done, we came back to find our belongings were taken by other guests. Whilst waiting, they only offered 1 small bottle of water to me and my wife. 4.) rented a jet ski that had mechanical issues. 5.) we wanted an umbrella sun bed, and the worker told us that 4/5 were broken. He then Fixed one with adding a pin that looked as if it was deliberately taken out, and waited as if he was waiting for a tip. 6.) the servers at one of the bars would completely ignore us unless we raised our voices to be heard. 7.) went on a dolphin boat ride and were there were 6 of us. The worker only offered 4 bottles of water. 8.) last day we ordered a low fat latte, and the worker said that they have never had low fat milk after we have been ordering it for 4 days straight. 9.) we were told to get up at 6 am to leave the island at 7 am when our half board package includes breakfast from 7am
Stayed 4 nights in Apr 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parfait !!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great staff , very kind and helpful , awesome experience
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バトラーのサービスがとても良かった、あとやっぱりハイダウェーは部屋が広い！
Stayed 8 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Wannabe 5-Star boutique resort

15 mths, 5 Maldives trips, 6 5-star hotels, all happy EXCEPT for Hideaway. I was assured during booking that a seaplane-ride directly to hotel, no long domestic/speedboat trip, or no booking. 3 days before departure, no seaplane info, usually within a wk from booking. Repeatedly called to obtain until 2hrs before flying. In Male, waited in Hideaway/Lily Lounge, "plane is coming", 2hr delay not hotel's fault, but no lunch items offered, usually ample food/drinks from other hotels. Samsara: Salad with avocado, no sign of avocado. US$25 edamame badly cooked and not fresh, London Zuma or Nobu would not dare to price like that. Poor manager tried to redeem situation on our next meals when we complaint. Breakfast: nightmare from noise level, droves of all-inclusive Chinese groups. US$16 for a green coconut, locally grown wild, in Conrad Rangali US$7, Shangri-La US$6. Spa SUBPAR, good therapists but CHEAP and old constructions. Taj Exotica, Conrad and Shangri-la beautiful spas. Rm Service never return to pick-up trays. PRIVATE US$825 dirty dhoni charter was a joke, unsafe upper-deck banister. Snorkeling guide was the ONLY good thing. Sunset Pool Cafe, GREAT professional Indian chef saved a few dinners by making special meals, making up for many things offered but not available, and not taken off the menu. Hotel pen, usually a give-away asking US$20!! Poor Villa Host pushed to "sell". Return transfer was a disaster.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Deluxe Water Villa for 4 nights and it was one of the best experiences I've ever had. The transportation to the hotel is a bit long. 1st, a 50 mins flight, which we waited 3 hours for in a lounge with free wifi and refreshments. and then a 20 mins speedboat ride. Keep in mind there is usually only 2 flights a day, one in the morning (9-11am) and one in the evening (4-6pm). So, word of advice, book a flight to MLE that arrives no later than 8am so you can catch the morning flight. We arrived in MLE at 2pm but finished checking in to our room at 8pm, so basically the first day was wasted because we couldn't catch the morning flight. Once we're there it was a heavenly experience! The blue waters and the beautiful sky, a perfect getaway/hideaway (see what I did there?!). A lot of activities that can be done for couples and families. Good food. GREAT SERVICE (shout out to our butler Omaima! who made thing much easier for us). This is a trip I'll never forget!
Stayed 4 nights in Dec 2018

10/10 Excellent

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이동에 긴 시간이 걸리기는 하지만 (국내선+스피드 보트) 리조트 시설이나 자연환경이 매우 좋습니다. 음식도 다양하고 맛있습니다.
Stayed 8 nights in Jan 2019

10/10 Excellent

Fawaz, Port Macquarie

Liked: Cleanliness, staff & service, property conditions & facilities
I could not fault anything except the bed. it was quite firm but other than that it was perfect!
Stayed 5 nights in Nov 2018

10/10 Excellent

maliecoco, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
人が温かい、本当に素敵なホテルです。 海も美しいし、コーラルが美しく、魚がたくさんみれるのも魅力の１つです。
Stayed 7 nights in Oct 2018

10/10 Excellent

Ana Isabel

Mi paraíso en Maldivas

El resort es extraordinario. Me alojé en una de las ocean villa con piscina (villa 307) y era increíble. Todo el personal era muy amable e intentan agradarte en todo momento. Todo el entorno es muy bonito y está muy bien cuidado. Puedes hacer snorkel, montar en bici y hacer un montón de actividades. Altamente recomendable para pasar unos días en un auténtico paraíso.
Stayed 10 nights in Aug 2018

10/10 Excellent

Bandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff & place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff (our butler Kate) and excellent diving!!! We loved our stay there!!!
Stayed 7 nights in Mar 2018

8/10 Good

Irene, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Nice water villa with pool

Had a pleasant stay in Hideaway beach resort & spa.
Stayed 4 nights in Mar 2018

10/10 Excellent

Bogdan, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best resort in maldive

It is the most beautiful and complete hotel in the Maldives, the services are impeccable, the very large and airy villas, snorkeling by the villa, excursions and daily fishing. Superb everything.
Stayed 7 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience for family of 5

This is our 5th visit to the fantastic islands of the Maldives. We are already looking forward to the 6th. I would really like to highlight the friendliness and the service level of all the different staff members of this resort - the best we have experienced at the Maldives ever! It is quite obvious that the staff is trained to focus on the customers/guests at all times and their well-being! I got a bacteria-inflamation in my throat at the plane to the Maldives. The doctor at the resort was excellent, caring and service-minded and cured the disease. Impressing to experience the way we were treated, when playing football and football-matches at the new football Pitch, with the staff- great fun and excersise!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place .. however.. !

ok.. positivesssss are clean ,nice enviroment ,good coral for snorkel negativess are : far need internal trip from male , overpriced activities , cloudy water in the over water villa areas all the time due to sands close to the surface of the sea near the villas draging that dust to beach by sea waves
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mouaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pei, Beijing, China

Liked: Cleanliness, room comfort
Disliked: Staff & service

5 star hotel, 2 star service

The hotel is not as good as their description, especially everything need to go with the Butlers, which means what kind of service you can get must deped on the Butler's experience. Our butler is youngish, a couple of times we was told th food we ordered was not available after 20 mins waiting and my 2 years old daughter crying for hunger. The thing made me very angry was that the Butler informed us we must check out 12 pm and depature island at 6:15 pm on my leaving day. I asked whethe we could expend half day or move to any available room for my daughter's noon sleeping, and I was told no room is available and our room was ordered by other guest. After discussion with the manager, our room finally kept to 5 pm, so my question is who was lier ? The overall feeling for this hotel is not comfortable, but if you are lucky enough to have experienced butler, maybe your feeling much more better.