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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Reception
Front of property
Lucerna Select, 1 King Bed
Reception
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 8 min walk - 0.7 km
  • Estadio 20 de Noviembre - 16 min walk - 1.4 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 6 min drive - 5.8 km
  • American Consulate - 9 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Paso del Norte International Bridge
Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • Express check-in, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 138 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with premium channels
  • Balconies, heating, and daily housekeeping

Languages

English, Spanish

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Exterior

iStay Hotel Ciudad Juarez

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is CA $104
CA $119 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on May 18, 2025 start from CA $112.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Check-out is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

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Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 142 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brianda

Our staybwas great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Excellent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

The staff was very friendly and helpful, the rooms are clean and spacious
Stayed 1 night in Apr 2025

8/10 Good

Marisa

Excellent location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nora

Would stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

luis

excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Staff was great always very respectful
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Good value and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Ramon

Staff was great very attentive and respectful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Staff is great and very respectful
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Staff has always been fantastic rooms clean . Was a little cold in the room
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Awesome stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mireya

.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro

Great hotel - great value - great customer service

The hotel is a bit old but they make up for it in customer service. The people working there are super nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Everything ok
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Excellent service, excellent in small details.
Stayed 1 night in Jan 2025

8/10 Good

David

Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Staff is great very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Good room
Stayed 2 nights in Nov 2024

6/10 Okay

Maria S.

Pillows smell so bad,,
Stayed 2 nights in Mar 2025

10/10 Excellent

Ramon

Staff is great very attentive
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Excellent
Stayed 1 night in Dec 2024

8/10 Good

Ruben

Expensive dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Staff is great treated with respect and very hepful.
Stayed 1 night in Oct 2024