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Level Chicago - River North

4.0 star property
Hotel with a fitness center, a short walk to Merchandise Mart

Choose dates to view prices

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Kitchen
  • Parking available

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

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About the area

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Michigan Avenue - 16 min walk - 1.3 km
  • Chicago Theatre - 17 min walk - 1.5 km
  • Chicago Riverwalk - 17 min walk - 1.5 km
  • Willis Tower - 18 min walk - 1.5 km
  • Millennium Park - 2 min drive - 2.1 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

Upscale hotel near Michigan Avenue
Close to Chicago Riverwalk and Millennium Park, Level Chicago - River North provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Bike rentals, self parking (surcharge), and concierge services
  • Luggage storage, outdoor furniture, and an elevator
  • Barbecue grills, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 99 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Tubs or showers and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Level Chicago - River North?

As of Apr 17, 2025, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Apr 22, 2025 start from CA $297.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Level Chicago - River North?

Self parking is available for USD 68.30 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Check-out is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and State Street. Michigan Avenue and Chicago Riverwalk are also within 1 mi (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

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Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 379 out of 534 reviews
Rating 8 - Good. 74 out of 534 reviews
Rating 6 - Okay. 41 out of 534 reviews
Rating 4 - Poor. 18 out of 534 reviews
Rating 2 - Terrible. 22 out of 534 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

I enjoyed my stay great staff great place
Stayed 2 nights in Apr 2025

8/10 Good

Miykael

Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Xiomara

Staff was awesome at check in and check out definitely coming back!!
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Great rooms and views.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

The property was beautiful and the stay was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chakia

Very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Carlie

Hotel was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

My stay was great excellent customer service and very clean establishment
Stayed 1 night in Feb 2025

10/10 Excellent

Deepak

Great room! Diamond was very friendly and quick to check us in!
Stayed 2 nights in Mar 2025

10/10 Excellent

Remardo

Wonderful property with tons of amenities and plenty of attractions in the area
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

It was really nice. Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Raquita

Love this property staff was very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekah

Amazing Stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jimme

Great location, room and linen is amazing. Plenty of space considering you are in Chicago.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Another absolutely fabulous stay. Levels always exceed my expectations with their facilities, staff, cleanliness, balconies (love the balcony) and views of the city. Natalie remembers me and greets me with a smile, every time. Best of Chicago!
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Beautiful view! Everything was lovely.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

I love this hotel - only place I stay in Chicago. Recommend booking though expedia rather than direct as there were great benefits (amazing room upgrade and welcome gift). Amenities are fantastic, particularly in the warmer months.
Stayed 3 nights in Mar 2025

10/10 Excellent

Quimari

Great place to stay for a few days with all the amenities needed washer dryer, kitchen and living room. In town for work, they have meeting rooms, media space and even a kitchen and dining area to host large groups. Will definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Joy

Great location and extremely comfortable stay!
Stayed 4 nights in Nov 2024

8/10 Good

Justin

It was great. We loved the security measures.
Stayed 1 night in Mar 2025

10/10 Excellent

OffxWhite

Great property
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Loved staying here!
Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Nice view
Stayed 3 nights in Mar 2025

10/10 Excellent

Damon

The views from the higher level rooms were great.
Stayed 2 nights in Feb 2025