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The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Lobby sitting area
Junior Suite, 1 King Bed
Front of property
Deluxe Double Room, 2 Queen Beds
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the area

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive - 1.9 km
  • Wrigley Field - 3 min drive - 2.2 km
  • DePaul University-Lincoln Park - 3 min drive - 1.9 km
  • Michigan Avenue - 4 min drive - 4.6 km
  • Navy Pier - 7 min drive - 7.0 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A front-desk safe, smoke-free premises, and an elevator
  • Concierge services, a vending machine, and a 24-hour front desk
  • Coffee/tea in the lobby and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of Apr 15, 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on Apr 22, 2025 start from CA $159.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mi (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

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The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Location is perfect for a weekend near the lake.
Stayed 2 nights in Mar 2025

8/10 Good

Pamela

Great neighborhood location
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Great lobby, historical hotel in a great walkable neighborhood with everything you need nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Hotel is clean, comfortable, and walkable. The living room is especially nice with a fireplace, coffee, and homemade cookies.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Staff is exceedly helpful. Good for older guests like me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa-Renee

Unique building right in the heart of Lakeview area. Clean and quiet. Slept really well in the comfy beds.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Wonderful staff, simple, clean rooms. Parked free on the street (only select streets are free). Quiet, lovely!!
Stayed 1 night in Feb 2025

8/10 Good

chris

Liked: Cleanliness
Staff great…definitely needs a face lift, but it is a 100 year building. Room was surprisingly large…but dated furnishings. Super location. Most important very quiet neighborhood setting. Overall…still would stay again
Stayed 2 nights in Apr 2025

8/10 Good

Allie

Property was charming with a comfortable lobby. The location was super convenient with lots of food options within a close walking distance. We parked off site for $26 and walked to all of the destinations we wanted to see.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

The Willows Hotel is in a nice area. It has easy access to public transit. The building is cute and with a classic feel. It was nice having access to tea and coffee at any time of day. Bonus points for the hotel having a dedicated hot water pot that doesn’t taste like old coffee when you’re a tea drinker.
Stayed 4 nights in Mar 2025

10/10 Excellent

Beth

The staff was friendly and helpful. The Willows was clean. There were so many restaurants to choose from within walking distance. I would totally recommend staying here and I will stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

nicole

It was a little loud. They have radiators that whistled all night, and wither the group upstairs or across the alley were up all night partying.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

I liked the area and there was plenty of food choices. The people working the front desk were all amazing.
Stayed 3 nights in Jan 2025

8/10 Good

Srisudha

Location is quite good , cleanliness is fine . corridor carpet or something smells bit old .
Stayed 2 nights in Mar 2025

10/10 Excellent

Vonda

Love the hotel
Stayed 2 nights in Dec 2024

8/10 Good

Howard

A lot to do
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

It was great, will stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick C

Staff, service and property are all excellent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Excellent place, with super friendly staff, would definitely go back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Julius

Liked it alot
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Great location and front desk staff!
Stayed 5 nights in Sep 2024

10/10 Excellent

Reymundo

Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Charming hotel in a perfect location.
Stayed 3 nights in Sep 2024

6/10 Okay

Anna

Liked: Amenities
Absolutely fine, normal hotel stay. The grounds were safe, quiet and close to public transportation. The staff was very helpful and professional. Hot water was not great. And the heater started whistling at about 230AM. I would stay again though- it was a beautiful neighborhood and a great value.
Stayed 1 night in Feb 2025