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The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Lobby sitting area
Premium bedding, minibar, desk, blackout drapes
Deluxe Double Room, 2 Queen Beds
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Petite Queen Room

Basic Studio, 1 Queen Bed

Petite Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 1194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

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Air conditioning
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8.4 out of 10, Very good, (1002)
The price is CA $120
CA $141 total
includes taxes & fees
Dec 18 - Dec 19
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About the area

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive - 1.9 km
  • Wrigley Field - 3 min drive - 2.2 km
  • DePaul University-Lincoln Park - 3 min drive - 1.9 km
  • Michigan Avenue - 4 min drive - 4.6 km
  • Chicago Riverwalk - 6 min drive - 6.2 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An elevator, luggage storage, and a vending machine
  • A front-desk safe, coffee/tea in the lobby, and concierge services
  • A 24-hour front desk and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on Dec 22, 2024 start from CA $142.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathal

Stayed 4 nights in Oct 2024

10/10 Excellent

Erin, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, with super friendly staff, would definitely go back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and economical
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Very basic, very tiny, very dark, albeit clean, room. Lobby is cool, room not so much.
Stayed 3 nights in Nov 2024

8/10 Good

Brenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old school but clean and nice!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

adannaya, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it was walkable to the concert venue I was in Chicago for.
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, excellent service, clean, good location for me. Lack of amenities and parking challenging/expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities
Average with few amenities for the price. Biggest complaint was lack of parking. Would not stay there again.
Stayed 1 night in Oct 2024

8/10 Good

John, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave spooky Shinning Vibes! Loved it during October!
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The hotel was aesthetically pleasing from the exterior to the common areas. The rooms were a bit dated but clean and well stocked. The staff were extremely friendly and helpful. I had a decent cup of coffee (available 24 hours) before I left at 5am.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and very helpful stuff in an area with plenty to do.
Stayed 11 nights in Oct 2024

8/10 Good

JENNIFER S.

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is great and that was my priority. But if you are accustomed to amenities, etc you may be disappointed. For example, some basic items that need some attention: - in shower never gets really warm and the pressure very weak. - My room window looked onto a brick wall about 4 feet away —- for the price I was a bit shocked that I wasn’t at least warned. - And there wasn’t even a complimentary water upon checkin. - there was one particular front desk employee that had a huge RBF. The others were excellent and made you feel welcomed but the one with the RBF brought the energy down.
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for the night from Detroit for a concert, And this place was so adorable and in the most beautiful neighborhood! The bed was super comfortable. Check-in was a breeze and It is so close to so many things! I would definitely stay here again! Who is this?
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, will stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 5 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best value in Lakeview / Wrigley Field area.
Stayed 4 nights in Oct 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great neighborhood, room was a bit sad
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but small unit
Stayed 1 night in Oct 2024

8/10 Good

Jacob

Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Amenities
We had a fantastic stay at The Willow Hotel where we stayed for 5 nights to attend a wedding in Chicago
Stayed 5 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0