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DoubleTree by Hilton York

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Shambles

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton York

Exterior
Courtyard
Cafe
Exterior
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Bathrobes
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

Miscellaneous

Radisson Hotel York

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1001)
The price is CA $142
CA $171 total
includes taxes & fees
Jan 26 - Jan 27
Radisson Hotel York
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About the area

Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • York Racecourse - 5 min drive

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Upscale hotel near Shambles
Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), free newspapers, and an elevator
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Multilingual staff, 4 meeting rooms, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 143 individually decorated rooms have thoughtful touches such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Free infant beds, electric kettles, and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton York?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on Jan 23, 2025 start from CA $111.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster, and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 305 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 96 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in,comfortable accommodation. The hotel was cold in some places, guests had coats on in some communal areas . On the whole though a lovely relaxing stay .
Stayed 2 nights in Jan 2025

8/10 Good

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Travelled with partner
We paid for a Hilton hotel as a treat we would normally stay in a Premier Inn but cheapness ! However we feel it wasn’t a Hilton experience! The bathroom wasn’t very clean, hair in the sink and skirting boards full of dust , the toilet roll holder was hanging off so every time it was used the paper fell off ! The toilet seat slipped to the side every time it was sat on ! The wardrobe door was hanging off, and had to be adjusted after every use !! Small things but very annoying all the same.
Stayed 2 nights in Jan 2025

4/10 Poor

lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Swami

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms we were allocated was next to garbage collection and was an eyesore going in and out of it
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Lissy

Liked: Cleanliness, staff & service, property conditions & facilities
Massive family room, very convenient. Excellent location. Not very easy of hauling large suitcases up multiple flights of stairs… but the room made it worth the climb!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2024

2/10 Terrible

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with group
Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room
Stayed 1 night in Dec 2024

6/10 Okay

Ian, Whitehaven

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable staff. Local to restaurants and walking distance to Christmas Market.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Close to the city centre Limited car parking however public car park very close Great breakfast choices
Stayed 1 night in Nov 2024

8/10 Good

Sally-anne

Travelled with partner
A good hotel in an excellent location for visitors to York. Welcoming and clean. Rooms small but have everything you need. Breakfast was good but restaurant in the evening felt unorganised and menu pretty basic and some offerings a bit odd and some components of dishes really didn’t work well together but all in all an enjoyable stay and would go again.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The highlight for us was dining in the restaurant. Our server Amy was fantastic. The food was excellent value, and the service was just the right pace. The location is easy to reach and then less than a minute walk to the inner city. I would highly recommend DoubleTree by Hilton York for future visits.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for myself and daughter in an ideal location just half a mile from the station
Stayed 2 nights in Nov 2024

8/10 Good

Dave, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

DIANE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel we booked for 2 nights but left after only 1 night .. we stayed in room 60 on the back of the car park very noisy generator going all night .. very tiny single room with a double bed in , dark no lighting ! No room to walk around the bed , very dirty , bathroom was old and needed painting and updating . 1 star is to much !
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to York city centre is great. The rooms heating system did'nt work, but there was an alternative source of warmth in the form of a plug-in heater hidden under the desk masked by a chair.
Stayed 1 night in Nov 2024

6/10 Okay

Lyndsey

Travelled with family
Liked: Staff & service
Staff were all very nice and attentive. Let down a by the condition of the room and corridors.
Stayed 2 nights in Nov 2024

8/10 Good

.rs

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking chaos
At reception to check in as we couldn't find a parking space. There was a receptionist who had long blond hair and had only started the job a few days earlier. She tried very hard to be helpful and advise us about parking. We had just had a very long journey and was tired and stressed. The other receptionist was not as good. Spoke quite rudely to me and when i said i wasnt happy that we had to another car park and pay £20 and then move the car at 8am or pay even more she said well we would have chaged you £50 to park in here. I find this disgusting. We had already paid £245 which i think is far too expensive. To have the cheek to then try and charge £50 to park is disgraceful. Very stressful start to our stay in york. There wasnt even a biscuit to have with our cup of tea when we went to the room. The hotel is lovely and the breakfast was great but the parking situation is ridiculous. My husband then put the car in a space near the entrance door and the receptionist who had been rude said you cant keep it there. Those spaces are just for drop off. There was a car in the next space and it was still there the next morning so they obviously arent just for drop off. The blond receptionist was lovely and she will be an asset to the hotel. The other one needs some training in customer service. I realise that there isnt a lot you can do about the car park but that situation was not good and had a negative impact on us. If guests need to park they should not be asked for £50
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and respectful. The hotel was nice with good amenities. I would definitely stay there again.
Stayed 9 nights in Oct 2024

4/10 Poor

Joanne

Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid Rooms 51-52 above an Indians not a very good smell
Stayed 2 nights in Jul 2024