Whistler Museum Tours and Activities

First of all, the room was small but cozy—not bad. The swimming pool was closed but wasn't mentioned on the site. Maybe I should have called and asked before, and then I would have reserved a different hotel. The staff was doing their job but not overly kind and helpful. Overall, it was not bad but not at the 4-star hotel level I was expecting. I am writing this review so they can improve and other guests can experience better service.

Ski-in ski-out was great along with the ski valet. Would be even better if you could leave your boots and poles with the valet. The staff was very friendly throughout and the rooms seemed to be cleaned well. The rooms, however, are outdated and the bed was extremely uncomfortable. We even looked on Amazon to see if we could get a mattress topper delivered in a timely manner. We had mismatched lights in our room (daylight vs soft light), one was out and the dimmer did not work on the dated, overhead track lights. It was nice to have the fireplace, which we used daily along with the kitchen. The balcony/patio is almost useless since it’s very small and even more crowded with the split AC unit mounted on the balcony. The most frustrating part was that we booked a premium studio, which was supposed to include vaulted ceilings, a larger room or a better view. We had none of those, unless you think a tree and the driveway is an upgraded view. I would highly recommend not giving away your money for this “upgrade.” The ski-in ski-out would be the only thing that MAY bring me back to this place. Otherwise, I would look elsewhere. It’s quiet, but somewhat inconvenient to get to the main village and back.

Great location and great value for the money.