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Four Points by Sheraton Veracruz

3.5 star property
Hotel with a full-service spa, near Plaza Las Americas Shopping Mall

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Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Lobby
Exterior
Couples treatment rooms, sauna, massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 258 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Plaza Mocambo Veracruz - 12 min walk - 1.0 km
  • Plaza Las Americas Shopping Mall - 2 min drive - 2.1 km
  • World Trade Center Veracruz - 3 min drive - 2.2 km
  • Veracruz Aquarium - 5 min drive - 4.5 km
  • Mocambo Beach - 10 min drive - 3.2 km

Getting around

  • Veracruz Central Station - 19 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Los Farolitos - ‬6 min walk
  • ‪Sirloin Grill & Bar - ‬5 min walk
  • ‪Nata Reposteria & Café - ‬6 min walk
  • ‪La Hilacha - ‬4 min walk

About this property

Four Points by Sheraton Veracruz

Hotel near Veracruz Aquarium
Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at Four Points by Sheraton Veracruz. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • Massage treatment rooms, coworking spaces, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 137 individually furnished rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 245 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

Does Four Points by Sheraton Veracruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Four Points by Sheraton Veracruz?

As of Apr 26, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Veracruz on Apr 28, 2025 start from CA $86.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Veracruz?

Valet parking is free at this property.

What time is check-in at Four Points by Sheraton Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Veracruz?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Veracruz located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of University of Veracruz, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Veracruz Aquarium is 2.9 mi (4.7 km) away.

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Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 938 reviews
Rating 8 - Good. 274 out of 938 reviews
Rating 6 - Okay. 80 out of 938 reviews
Rating 4 - Poor. 40 out of 938 reviews
Rating 2 - Terrible. 28 out of 938 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok
Stayed 1 night in Mar 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Axell Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Apr 2025

8/10 Good

Alberto

Liked: Cleanliness
Well located property
Stayed 2 nights in Apr 2024

8/10 Good

Laia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Stayed 4 nights in Jun 2024

6/10 Okay

Jose

Liked: Cleanliness, amenities
Fair stay for the price, the building needs makntenance
Stayed 4 nights in Aug 2024

4/10 Poor

Luis

Liked: Cleanliness, staff & service
I like that it was close to one of my favorite restaurants I didn’t like the rooms are to old needs updated
Stayed 1 night in Aug 2024

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

ALAN

Liked: Cleanliness, amenities
Pool view is beautiful. In general pool area and outside of building seems to need maintenance
Stayed 2 nights in Jul 2024

10/10 Excellent

Sebastian andrade

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

ABRAHAM

Normal

Normal
Stayed 4 nights in Sep 2024

2/10 Terrible

Maria A.

Disliked: Staff & service

Not as good as expected

When we got to the room, there was only 1 towel, it was a room for 4 persons. WiFI was not accessible on Iphone. TV in the room was disprogramed, balcony door dod mot close properly and the outside noise was too loud.
Stayed 3 nights in Oct 2024

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities
Toiletries and room supplies were below standard or non existent
Stayed 4 nights in Jun 2024

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
Elevator failed while riding it, did not break and hit hard 1st floor, reported it, nothing was done, scaring moment and no hot water the first day
Stayed 4 nights in Sep 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel con varios restaurantes cercanos y plazas. Lo único es que las camaristas empiezan a hacer los cuartos desde las 8. Si no quieren que los molesten, deben poner el letrero en la puerta.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está bien, cómodo, limpio, buena atención. Le hace falta mantenimiento al área de la alberca y que limpien los jacuzzis.
Stayed 4 nights in Apr 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
Le falta mantenimiento
Stayed 2 nights in Apr 2025

8/10 Good

Leti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca está hasta arriba y no me gustó además hacía mucho aire y tuve que ir a otro lugar a llevar a mi nieto a nadar
Stayed 3 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar relativamente céntrico
Stayed 2 nights in Apr 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, excelente servicio, definitivamente volveré
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El servicio de recepcion o front desk no fue el mejor, tuvimos que esperar por nuestra habitacion ya que llegamos antes de las 3 pm, lo cual se entiende, pero ni siquera nos invitan a sentarnos, pasar al restaurante pasar al bar, etc. En cambio las señoritas de housekeeping ofrecen mejor actitud.
Stayed 2 nights in Apr 2025

8/10 Good

Marijose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El chekin fue una hora despues de las 15 hrs ya que decian que no habia disponible
Stayed 1 night in Apr 2025