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Hacienda Kaan Ac

4.0 star property
Adults-only resort with an outdoor pool and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Kaan Ac

Front of property
Premium bedding, iron/ironing board, wheelchair access
Exterior
Standard Villa, 1 Bedroom, Garden View
Family Villa, Refrigerator & Microwave, Garden View | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

Standard Villa, 1 Bedroom, Garden View

Highlights

Air conditioning
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
Living room
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, iron/ironing board, wheelchair access

Junior Studio Suite, 1 King Bed

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Jacuzzi)

Premium bedding, iron/ironing board, wheelchair access

Luxury Suite, 1 King Bed (Jacuzzi)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Premium bedding, iron/ironing board, wheelchair access

Standard Studio Suite, Mixed Dorm, Balcony, Garden View

Highlights

Balcony
Air conditioning
Kitchen
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hair dryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

Family Villa, Refrigerator & Microwave, Garden View

Highlights

Air conditioning
Refrigerator
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Hair dryer
Bathrobes
2 bathrooms
  • 215 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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includes taxes & fees
Nov 26 - Nov 27
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About the area

Map
Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780

What's nearby

  • Cathedral of San Gervasio - 7 min drive - 4.9 km
  • Mercado Municipal - 8 min drive - 4.8 km
  • Valladolid Municipal Palace - 8 min drive - 5.0 km
  • Cenote Zaci - 8 min drive - 5.2 km
  • Calzada de los Frailes - 8 min drive - 5.2 km

Getting around

  • Mérida International Airport (MID) - 122 min drive

Restaurants

  • ‪The Italian Coffee Company - ‬7 min drive
  • ‪Doña Tere - ‬7 min drive
  • ‪La Tia - ‬6 min drive
  • ‪Destileria Mayapan, Valladolid - ‬15 min walk
  • ‪Burrito Amor - ‬8 min drive

About this property

Hacienda Kaan Ac

Upscale resort in a shopping district
At Hacienda Kaan Ac, you can look forward to a terrace, a garden, and a bar. Treat yourself to a massage or other spa services. The on-site Regional cuisine restaurant, El Filibustero, offers breakfast, lunch, and al fresco dining. Guests can also expect to find a business center.
Other perks at this resort include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Smoke-free premises, meeting rooms, and wedding services
Room features
All guestrooms at Hacienda Kaan Ac offer comforts such as premium bedding and air conditioning, in addition to amenities like bathrobes and room service.
More amenities include:
  • Free toiletries and hair dryers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Filibustero

Things to do

  • Outdoor pool

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1582
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 200 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

HACIENDA KAAN AC
HACIENDA KAAN AC Hotel
HACIENDA KAAN AC Hotel Valladolid
HACIENDA KAAN AC Valladolid
Hacienda Kaan Ac Resort Valladolid
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Resort
Hacienda Kaan Ac Valladolid
Hacienda Kaan Ac Resort Valladolid

Frequently asked questions

Does Hacienda Kaan Ac have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda Kaan Ac?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hacienda Kaan Ac on Nov 26, 2024 start from CA $172.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Kaan Ac pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Kaan Ac?

Self parking is free at this property.

What time is check-in at Hacienda Kaan Ac?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

What time is check-out at Hacienda Kaan Ac?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hacienda Kaan Ac provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies.

Where is Hacienda Kaan Ac located?

Situated in a shopping district, this resort is within 6 mi (10 km) of Mercado Municipal, Cathedral of San Gervasio, and Valladolid Municipal Palace. Museo de San Roque and Cenote Zaci are also within 6 mi (10 km).

Hacienda Kaan Ac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 88 reviews" "
Rating 8 - Good. 14 out of 88 reviews" "
Rating 6 - Okay. 7 out of 88 reviews" "
Rating 4 - Poor. 12 out of 88 reviews" "
Rating 2 - Terrible. 7 out of 88 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property
Stayed 8 nights in Feb 2024

2/10 Terrible

Ismael

Stayed 2 nights in Dec 2023

2/10 Terrible

Jaime

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Underwhelming.
Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away.
Stayed 2 nights in Jul 2023

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Evan, GLEN ELLYN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely unique property!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Ancient property
The property has a lot of history, that being said it’s a very outdated property overall. The restrooms were updated and the linens were clean but otherwise it’s kind of a creepy place
Stayed 1 night in Nov 2020

2/10 Terrible

Kunlang

Not allow cancellation
No cancellation allowed for my reservation. Super disappointed!
Stayed 1 night in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but no frills hacienda a short drive from downtown Valladolid
Stayed 1 night in Nov 2019

6/10 Okay

Jeanette

Liked: Property conditions & facilities
Creepy
Although, I'd have to say it's a beautiful place it's rather creepy at night. It's understandable since the property was established in the year 1500 so it carries a lot of history. I did feel the rooms were a little dusty and needed to be dusted I also saw cobwebs so I little cleaning would help. We did only stay for one night so I can't really review the service.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the setting is very peculiar - a typical turn of the 20th century hacienda with historical artifacts - very interesting place
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, peaceful place very close to the centre of Valladolid and a great base to visit Chichen Itza. Very friendly service.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is something to stay away from. No staff to ask any questions, no basic amenities like a hairdryer. Boutique hotel; I think not!!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a marvellous property I recommend definitely
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful facility 10 minutes away from Valladolid. The room was very clean and beautiful, reflecting the glorious past of the Hacienda. Unfortunately the restaurant was closed for dinner, but served us a great Mexican breakfast the morning of our departure. Then we wnt to visit Ek Balam, a 30 minute drive. The Hacienda Kaan Ac is a peaceful oasis well worth a visit. Enjoy the swimming pool, with its cenote inspired design.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
It is too quiet. Very gloomy. No brochures or information to explain the place, history and suggested activities.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Colonial Hacienda...
Spectacular Colonial Hacienda... beautiful gardens... peaceful and quiet place where to stay... room with kitchen and dining area,,, be sure to take your food for snacking cause Valladolid is several miles away... there is a restaurant at the hacienda though...
Stayed 1 night in Nov 2018

6/10 Okay

Robert, Merida, MX

Liked: Cleanliness, staff & service
Disappointed
As a permanent resident in Merida I’ve stayed at a number of haciendas and this one is a big meh! The good: service was good, breakfast (not included in room rate) was Ok. The place was clean. The not great: the restaurant closes at 4pm (this isn’t indicated anywhere) and who wants to drive back from dinner in the dark for 15 minutes. The “villa” is a good size but it’s a lower cost new construction without any charm; the bed is hard and the bathroom furnishings are very cheap. So, in my mind this isn’t a good place for the money they charge
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Awesome place!
One word: AMAZING. Attention paid to all details and really friendly staff. Not much more to say. Will definitely repeat.
Stayed 1 night in Aug 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect bird nest for couple
Very cosy room and nice staff. The park is very well maintained and the castle is like a museum to visit. Incredible experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally cool place to stay
We loved our stay and the castle is totally awesome. We highly recommend staying here. The staff is very friendly, the grounds are well maintained, and the whole experience was a highlight of our vacation.l
Stayed 1 night in Jan 2018

4/10 Poor

Edna

Disliked: Staff & service, property conditions & facilities
Worst experience
We paid for jr.suite very expensive and we got a garden studio,the tv.cable wasn't working,there was no water one day and,we never had hand towels,no phone. They don't have a management,when we complain,the receptionist don't know what to do,all they said was "I'm sorry but there is no one on charge. We were very disappointed,the we paid for very expensive room and got the worst ever. I don't recommended to nobody,far away from town and kind scary at night to go and back to town!!!!
Stayed 3 nights in Nov 2017

6/10 Okay

Juan

Liked: Property conditions & facilities
Disliked: Staff & service
Not very good
Pool area not ready for use. No service personel after 8:00 pm. Crawling insects in the bathroom.
Stayed 1 night in Nov 2017