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"Property was beautiful n resourceful. My only issue was the scented tissue in the restrooms was offputting. "

"My sister recently stayed at Cielo Maya for a week & loved it!"

"We stayed at Hotel Milam from April 9–13 to celebrate our 10-year anniversary, and it was the perfect romantic escape. From the moment we walked into the breathtaking entrance, we were met with serene vibes and warm hospitality. A welcome drink was offered upon arrival, setting the tone for a peaceful and luxurious stay. I had pre-arranged one of their romantic packages, and my wife was surprised with a beautiful room setup, balloons, candles, and rose petals. The room itself was spotless, modern, and relaxing. We especially loved the private pool inside our room. It added so much comfort and privacy. One of our favorite features was the outdoor shower. Bathing under the open sky felt peaceful and grounding, truly connecting us with nature. We also enjoyed a couples massage at Xunáan Spa, located right on the property. It was one of the best massages we’ve ever had; deeply relaxing and incredibly thorough, with attention to every inch of the body. Every part of our stay felt intentional and soothing, and the staff were kind, helpful, and professional throughout. If you’re looking for a stylish, romantic getaway in Tulum, Hotel Milam is it. We’ll cherish this trip forever and can’t wait to return."

"Lovely hotel with great staff and customer service. So helpful for arranging taxis and also amazing breakfast included! Rooftop is awesome and great room and shower too!! Would come back again!"

"I found this property to be authentic and private, very calm and NOT a party scene, staff were great and it was close to all the best restaurants. Feels like a cabin on the beach"

"Everything was perfect honestly, staff the vibes.. just wish there was convenient way for transportation that didn’t cost so much. Maybe provide shuttles from the airport as well as lil market options in the city"

"This hotel is exquisite. It’s lush surroundings and the fact that it’s 18 only make it a quiet and relaxing place to stay. The local neighborhood did get loud some evenings, but I would 10/10 stay here again! The ONLY downside was that they didn’t have a jacuzzi (outside of the spa service). Other than that, the grounds were stunning, the service was exceptional, the food was beautiful and delicious. We didn’t want to leave. Also, the additional services they have are unique. They have a beautiful yoga room, the Tamazcal ceremony was a really interesting test of the mind and soul. They helped us call drivers for various excursions. We loved it and would go back! "

"This resort is truly a hidden gem, offering stunning views of lush jungle landscapes and shimmering pools. With a wide variety of pools and dining options, we indulged in a new culinary experience every day of our week-long stay—never repeating a meal! Each dish was absolutely delicious, the shows were spectacular, and the staff exceeded expectations with their professionalism, warmth, and attentiveness to every detail. My time at this secret retreat was nothing short of exceptional. "

"The entire staff was incredibly friendly and willing to go above and beyond to help us with whatever we wanted or needed. The hotel is clean, beautiful and peaceful. Our room was aesthetically pleasing, had all that we needed and the bed was large and comfortable. The bikes they have available made riding anywhere in town a breeze!!"