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Senses Boutique Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Senses Boutique Hotel

Outdoor pool, sun loungers
Suite
Standard Room, 2 Double Beds
Front of property
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Single Room

Down comforters, minibar, in-room safe, desk

Comfort Single Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz

What's nearby

  • San Lorenzo Cathedral - 1 min walk - 0.1 km
  • Plaza 24 de Septiembre - 2 min walk - 0.2 km
  • Cine Center - 4 min drive - 2.8 km
  • Santa Cruz Zoo - 5 min drive - 3.6 km
  • Ventura Mall - 7 min drive - 5.5 km

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Irish Pub - ‬1 min walk
  • ‪Marguerita Pizza - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Juan Valdez - ‬3 min walk

About this property

Senses Boutique Hotel

Family-friendly hotel in the city center
At Senses Boutique Hotel, you can look forward to a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a porter/bellhop
  • A front-desk safe, multilingual staff, and concierge services
Room features
All 52 rooms include comforts such as first-run movies and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 36-inch LCD TVs with cable channels, DVD players, and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Pascana

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels
  • DVD player
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 140 per vehicle (roundtrip, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Does Senses Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Senses Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Senses Boutique Hotel?

Valet parking is free at this property.

What time is check-in at Senses Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: 12:30 PM.

What time is check-out at Senses Boutique Hotel?

Check-out is at 12:30 PM.

Does Senses Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 140 per vehicle applies.

Where is Senses Boutique Hotel located?

Located in the heart of Santa Cruz, this family-friendly hotel is steps from Franco Aleman Cultural Center, Sacred Art Museum, and San Lorenzo Cathedral. Plaza 24 de Septiembre and La Recova Artisan Walk are just steps away.

Senses Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 287 reviews" "
Rating 8 - Good. 123 out of 287 reviews" "
Rating 6 - Okay. 33 out of 287 reviews" "
Rating 4 - Poor. 21 out of 287 reviews" "
Rating 2 - Terrible. 12 out of 287 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointing hotel - old,m and neglected
We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel was ok but I wouldn’t return
On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 4 nights in Nov 2022

8/10 Good

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022

8/10 Good

Orhan

Liked: Staff & service, room comfort
In the heart of the old city
Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022

8/10 Good

ROGER

Stayed 7 nights in May 2022

8/10 Good

Wesley

Stayed 1 night in Apr 2022

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The service people were excellent considering the hardships they had to endure because of the policial situation in the country. They were cheerful and helpful. Room was clean and cool. It is too bad that the restaurant downstairs or the corridors leading to rooms cannot be airconditioned because of building design. Overall I had a pleasant stay. I will definitely stay there again.
Stayed 14 nights in Oct 2019

2/10 Terrible

Fabio, Santa Cruz de la Sierra

Business traveller
Disliked: Staff & service
El responsable del hotel me obligo a pagar nuevamente, sin importar que ya habia realizado el pago a traves de Expedia. Discutio conmigo. Pesimo servicio.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old property. Toilet water came out at the bottom. Had to switch rooms. You could hear everything from the other rooms. Loud all the time do to non existent insulation. No heating and it was winter ;(. Do not recommend!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy during the night but overall pretty good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, but the mini fridge didn’t work and they always forgot to put towels in our room
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but a little run down already, the staff is very nice
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019