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Hotel Casa de Familia de San Cristobal

3.5 star property
Colonial San Cristóbal de las Casas hotel in De La Merced with free parking

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Photo gallery for Hotel Casa de Familia de San Cristobal

Front of property
Standard Room, 2 Double Beds
Terrace/patio
Deluxe Suite | Courtyard view
Junior Suite | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
  • 154 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk
  • Plaza 31 de Marzo - 4 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Ex-Convent of Santo Domingo - 6 min walk
  • Santo Domingo Handicraft Market - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬2 min walk
  • ‪Casa de Ahn - ‬2 min walk
  • ‪Tarumba Restaurant - ‬2 min walk
  • ‪Tamales Regionales - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Hotel Casa de Familia de San Cristobal

Hotel near San Cristóbal de las Casas Cathedral
Located close to Mesoamerican Museum of Jade and Plaza 31 de Marzo, Hotel Casa de Familia de San Cristobal provides a terrace, a garden, and laundry facilities. The on-site Mexican cuisine family restaurant, Yuria Arte Culinario, serves breakfast. In addition to a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • English breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • Tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Casa de Familia de San Cristobal include amenities such as free WiFi and safes, in addition to minibars and free bottled water.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • Yuria Arte Culinario

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1825
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MXN 120.00 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site

Property is also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal

Frequently asked questions

Is Hotel Casa de Familia de San Cristobal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa de Familia de San Cristobal?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa de Familia de San Cristobal on Mar 4, 2025 start from CA $86.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa de Familia de San Cristobal?

Self parking is free at this property.

What time is check-in at Hotel Casa de Familia de San Cristobal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa de Familia de San Cristobal?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Casa de Familia de San Cristobal located?

Located in De La Merced, this hotel is within a 5-minute walk of Mesoamerican Museum of Jade, Plaza 31 de Marzo, and San Cristóbal de las Casas Cathedral. Ex-Convent of Santo Domingo and Santo Domingo Handicraft Market are also within 10 minutes.

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Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 191 reviews
Rating 8 - Good. 21 out of 191 reviews
Rating 6 - Okay. 6 out of 191 reviews
Rating 4 - Poor. 3 out of 191 reviews
Rating 2 - Terrible. 1 out of 191 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Stayed 5 nights in Feb 2025

4/10 Poor

Lionelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellow average for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Armando

Our stay was excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruth

My friend and I stayed here and had a great stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Liliana

Attentive staff and hotel located in walking distance of restaurants and activities in the town
Stayed 5 nights in May 2024

10/10 Excellent

Yesenia

Excellent Hotel
Stayed 2 nights in May 2024

10/10 Excellent

Irineo

Love the vibe and architecture of the building.
Stayed 6 nights in Mar 2024

10/10 Excellent

Salvador

Love it, very nice and excellent staff

10/10 Excellent

elaine kang, flushing

The property was beautiful and staff was so kind attentive and helpful
Stayed 16 nights in Jul 2022

10/10 Excellent

Sandeep K

5/5 stars, property, restaurant - well done, our pleasure to stay with you

10/10 Excellent

Sarah

Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023

10/10 Excellent

Lourdes

The Best!
Beautiful place, excellent courtesy.
Stayed 5 nights in Dec 2023

10/10 Excellent

William

The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
Stayed 5 nights in Mar 2023

10/10 Excellent

Sandra

Everything was very nice
Stayed 1 night in Nov 2023

10/10 Excellent

LAURA

It is beautiful and great service
Stayed 4 nights in Oct 2023

10/10 Excellent

Ivana Papandrea Gonzalez

A
Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Hilda

Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .

10/10 Excellent

Mary

We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Stayed 4 nights in Oct 2023

10/10 Excellent

David

Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
Stayed 4 nights in May 2023

10/10 Excellent

Stefano

Very nice hotel in the center of San Cristobal (5 minutes from main walking streets and square). Colonial style house, with clean and recently renewed rooms. The staff was friendly and helpful. Definitely recommended.

10/10 Excellent

Robert Lockwood

This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Stayed 4 nights in Jun 2023

10/10 Excellent

RAUL

Clean and cozy
Stayed 2 nights in Mar 2023

8/10 Good

Tony

Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Violeta

For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Stayed 2 nights in Nov 2023

6/10 Okay

Cristina

Nice hotel, great location but personnel doesn't provide you with right instructions for the tours, also it's super humid and rooms don't have AC units so make sure you ask for an electrical fan to make yourself a lit comfortable.
Stayed 5 nights in May 2023