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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Restaurant
Minibar, in-room safe, desk, blackout drapes
Restaurant
Minibar, in-room safe, desk, blackout drapes
Reviews
8.2

Very good

Popular amenities

  • All-inclusive
  • Pool
  • Restaurant
  • Breakfast includedBreakfast includedBreakfast included
  • On private beachOn private beachOn private beach
  • BarBarBar

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Popular LocationCatalonia Caribe Golf Club17 min walk
  • Popular LocationCabeza de Toro Beach20 min walk
  • Popular LocationBavaro Beach21 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Hotel only provides public UNSECURED wifi to the guests which is not safe for checking bank accounts also Microsoft out...
SHAHLA
Jun. 7, 2024
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Room options

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

8.3/10 Very good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

7.5/10 Good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

8.5/10 Very good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

8.6/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

8.1/10 Very good

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

8.7/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

8.6/10 Excellent

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

8.6/10 Excellent

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

View from room
Serenade All Suites - Adults Only Resort
Pool
All-inclusive
Spa
Pet-friendly
8.8 out of 10, Excellent, (770)
The price is CA $536
CA $633 total
includes taxes & fees
Jun 16 - Jun 17
Serenade All Suites - Adults Only Resort

About the area

Punta Cana

Serenade Punta Cana Beach & Spa Resort - All Inclusive is located on a private beach and in an area with good airport proximity. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Consider Coco Bongo Punta Cana for a night out or Manati Park Bavaro if you're traveling with kids.
Visit our Punta Cana travel guideOpens in a new window

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk
  • Dolphin Explorer - 18 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • Bavaro Beach - 21 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬5 min drive
  • ‪Restaurante Gran Caribe - ‬6 min drive
  • ‪Thalassa Restaurant - ‬6 min drive
  • ‪pure chillout bar - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury all-inclusive property
Cabeza de Toro Beach is located near Serenade Punta Cana Beach & Spa Resort - All Inclusive, which provides a free breakfast buffet, free water park access, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to hydrotherapy, a manicure/pedicure, or a body treatment at the onsite spa. Be sure to enjoy a meal at Buffet Principal, the on-site buffet restaurant. Fitness classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Table tennis, massage treatment rooms, and air hockey
  • Multilingual staff, luggage storage, and games
  • Guest reviews say good things about the family-friendly amenities, overall value, and pool
Room features
All 603 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs, and free infant beds

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:30 PM.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on Jun 9, 2024 start from CA $465.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is within 1 mi (2 km) of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 mi (10 km).

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2338 out of 4847 reviews" "
Rating 8 - Good. 1176 out of 4847 reviews" "
Rating 6 - Okay. 687 out of 4847 reviews" "
Rating 4 - Poor. 334 out of 4847 reviews" "
Rating 2 - Terrible. 312 out of 4847 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very close to the airport, and most of the activities are close by, it is a very beautiful resort, with lots of entertainment every day for adults and kids. The buffet was very rich every day with lots of varieties to choose from. The hotel had their our suvenir shop and also had staff from companies where you can book your favourite excursions. The room was very clean, the staff were exceptionably friendly, nice, helpful and made our stay rememberable! I would definitely recommend this resort and would return here in the future
Stayed 7 nights in May 2024

6/10 Okay

Jorge Francisco Santiago

Liked: Cleanliness, staff & service
The property don't have enough ventilation on many areas example the lobby. Many flys in the buffet area.
Stayed 4 nights in Jun 2024

10/10 Excellent

cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 3 nights in Jun 2024

10/10 Excellent

YURIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Room wasn’t ready at the time of check-in, but we were compensated with a swim-out without ask. Rooms are specious and comfortable. Hotel is very well maintained and extremely clean. Good service, a few more servers by the beach and pools would be helpful. But no had issues. Restaurants are lovely, food is delicious and service impecable. Had a great stay, would recommend.
Stayed 5 nights in May 2024

10/10 Excellent

SHAHLA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel only provides public UNSECURED wifi to the guests which is not safe for checking bank accounts also Microsoft outlook doesn’t allow you to open your work email as you are using UNSECURED wifi. I asked supervisor to provide me secure wifi even I was going to pay for it but they said Hotel DOES NOT provide any SECURE wifi because of that I couldn’t have access to my work emails and my bank accounts entire time I was staying at Serenade Hotel. That’s put thousands of guests at risk and data compromised because they have to connect to unsecured wifi to check their bank accounts with no other option. Hotel’s supervisor want helpful and didn’t do anything to address the issue for 6 days , just keeping passing to other staff without doing anything. Not a good experience with management staff at all .
Stayed 8 nights in May 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful the staff were great I enjoyed my stay
Stayed 2 nights in May 2024

10/10 Excellent

walber

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is good they expanding the family side so it should be better, Rating 8-10.
Stayed 6 nights in May 2024

8/10 Good

Catalina

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Overall the experience was good, my only complaint would be the amount of mosquitoes and flies while dining and enjoying entertainment. Could be fixed with a good pest control. As well as the theater room where they host every night shows was too hot, no a/c. Also an easy fix with installing some a/c units. Other than these two factors the stay was pleasant, entertainment crew was energetic and friendly. Rooms were always clean, no odor issues, excellent temperature, modern and cozy.
Stayed 5 nights in Jun 2024

10/10 Excellent

sahily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs more ventilation in the main places such as the theater and the lobby
Stayed 5 nights in Jun 2024

4/10 Poor

Johnny, ADEL

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It says all inclusive limited restaurants you can get in
Stayed 5 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5