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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
Relax poolside with a drink while planning your day of pampering and exploration.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
Free minibar, iron/ironing board, bed sheets
Restaurant
2 outdoor pools
3 bars/lounges, poolside bar
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Housekeeping
  • Spa

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Pool
Hot tub
All-inclusive
Spa
8.6 out of 10, Excellent, (1928)
The price is CA $725
CA $752 total
includes taxes & fees
Feb 6 - Feb 7
Hotel Marina El Cid Spa & Beach Resort All Inclusive
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About the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 8 min drive
  • Crococun Zoo - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

Upscale all-inclusive hotel
At Ventus Ha at Marina El Cid Spa & Beach Resort, you can look forward to a poolside bar, a free grocery shopping service, and a hair salon. Treat yourself to a massage, a facial, or aromatherapy at El Cocay Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Guests can also expect to find dry cleaning/laundry services, 3 bars and a sauna.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool
  • Tour/ticket assistance, an elevator, and a front-desk safe
  • A 24-hour front desk, multilingual staff, and a porter/bellhop
  • Coffee/tea in the lobby, concierge services, and wedding services
  • Guest reviews say great things the pool, helpful staff, and first-rate property condition
Room features
All 150 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks like minibars and free bottled water.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort on Jan 23, 2025 start from CA $593.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ventus Ha at Marina El Cid Spa & Beach Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-out is at noon.

Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort?

Yes, the property is all-inclusive.

Where is Ventus Ha at Marina El Cid Spa & Beach Resort located?

Situated in Puerto Morelos, this all-inclusive hotel is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative, and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 mi (3 km).

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 657 reviews" "
Rating 8 - Good. 128 out of 657 reviews" "
Rating 6 - Okay. 54 out of 657 reviews" "
Rating 4 - Poor. 25 out of 657 reviews" "
Rating 2 - Terrible. 24 out of 657 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Naheed Salim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

David, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the personal is really nice and polite
Stayed 6 nights in Jan 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, one of the best weekends of my life. Absolutely a beautiful resort and if you get tired of this resort, you have many others to explore. I can’t wait to come back again. I truly appreciate the staff for all the hard work they do.
Stayed 3 nights in Jan 2025

4/10 Poor

Catherine Joy

Travelled with family
Disliked: Cleanliness, staff & service
We have been at marina el cid twice (2018 for 12 days with my husband and 3 boys then in 2023 with the group of 15 people for 7 days)and their service was great. We have decided to try the new side of El cid which is Ventus 'Ha last week ( Jan 12-18 2025 with group of 10 people) and we were hoping the service will be the same. We had a dirty bed sheet with blood stain in one of the beds sheets in our suite. This was so disgusting. I had to call twice to get it changed right away- but waited 45 mins to get someone to change the bedsheets. Our room was getting cleaned very late, around 4/5pm. We had to call the front desk to get our room cleaned. Out of 7days - our room was only fixed 4 times and we even left the sign that we were outdoor exploring, meaning they can clean the suite anytime. Our fridge weren't getting stocked with drinks, we had to call everyday to get bottled water. The front desk even told us to wait til morning to order bottled water instead. There was even one time that i had to go down to the bar and asked for bottled water because no one was coming, like literally we waited one night and waited in the morning after calling them again to send water. One thing that stays the same is the food- excellent food and service at the restaurants. Other than that this is a very bad experience for all of us at Ventus Ha. We will never come back here anymore. I will never recommend this resorts to anyone.
Stayed 7 nights in Jan 2025

10/10 Excellent

Maureen, Sturgeon County

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing, always looking to say "yes" to any request. The building we were in was still being worked on, very new, so the mornings had moving furniture and noise. Not terrible, but suites closer to the ocean are still better for now.
Stayed 10 nights in Jan 2025

10/10 Excellent

Nadezhda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except for the beach was wonderful. Me and my family had a great time, the only thing we did not like was the beach, otherwise we definitely would go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing and the restaurants and bars were great! Many different options when it comes to food and drinks. Would definitely come back
Stayed 5 nights in Jan 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
The resort is beautiful. Being an avid traveler, the staff here is lacking in the customer service department. The food at the Italian restaurant was not very good. The wifi that you pay for is a joke!!! Increase the price and just include it. When I left here, I went to a different resort and was thankful that I switched and did a split stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ariyanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Was very modern, the only thing that sucked is that i was literally living with mosquitoes
Stayed 5 nights in Jan 2025

4/10 Poor

INGA, Hyannis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, no beach access, no beach area as expected, limited dining, mosquitoes everywhere, dirty classes .. looks like the stuff doesn’t care about anything.. the pic not same as what you see on Expedia or other websites.. they didn’t update even the map..
Stayed 7 nights in Jan 2025

10/10 Excellent

Adeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the various options of being able to access all the different pools and areas of the facility along with multiple dining options. Golf carts weren’t always available, so make sure you don’t mind the walking (which is not too bad). They can improve their beddings and pillows in general, as they weren’t the best.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful stay! Feels very luxurious and the resort was so big! Lots to do and see, the children just loved the water park. Food was fabulous!
Stayed 1 night in Jan 2025

10/10 Excellent

vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got a little cheap with the pool towels but other than that it was perfect
Stayed 7 nights in Jan 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Elevator was broken and I was on the fifth floor. Also the included food options being on the other side of the resort was a bit annoying.
Stayed 6 nights in Dec 2024

6/10 Okay

LY P

Liked: Cleanliness
Stayed 5 nights in Dec 2024

6/10 Okay

Meliver Aramburo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities
I was placed in Building 31, which was still under construction. The noise was extremely loud, both in the morning and evening, making it impossible to sleep. I felt uncomfortable throughout my stay and raised my concerns with the front desk, but nothing was done. Additionally, on rainy days, there were no umbrellas available, and I had to walk in the rain every day. Given these issues, I would like to request compensation for my experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful spot for a vacation! The staff truly go above and beyond to make you feel welcomed and at home. With easy access to the beach, delicious food, and spotless rooms, it’s hard not to enjoy your stay. The restaurants are fantastic too, adding to the overall positive experience!
Stayed 5 nights in Jan 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
Stayed 7 nights in Jan 2025

2/10 Terrible

Mikayel

Travelled with family
Disliked: Staff & service, amenities
Place was overcrowded. Staff was unhelpful, specifically the managers.Food below average and not fresh at times . Drinks watered . WiFi is extra 60$ No dining was available to book 4 days prior.
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Highly recommended this property. We truly enjoyed our 7 days stay.
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0