Find Family Hotels in Puerto Morelos from CA $341

"The view of the beach from the pool was amazing. The staff was friendly and helpful. We never felt like we were bothering anyone, the customer service was definitely exceptional. We just kept thinking, we can’t wait to come back here."

"I have so many positives about this resort I hardly know where to start. First off, I want to say; I have nothing but positive things to say about this resort and would recommend it to anyone. My fiancee and I had the best time during our stay here. The entertainment team did a phenomenal job with there always being something to do, and the night entertainment was stellar. The cleaning and serving staff were VERY on top of everything, never saw garbage or any mess. Alex, is an ideal tennis instructor and his clinic was included, we did it daily! The beach was nice soft white sand. The equipment rental (pattleboard, sail ship, kayacs, tennis racquets, billiards, etc) & complementary trips into town were all available with no extra charge. We didn't even get to try all the different places to eat because there were so many, and all of it was excellent! There was one, that was the fanciest we've ever eaten at, and again it was all included! Couple of examples of their service excellence: -housekeepers somehow folded towels into different animals, Doves kissing, cat, basket of flowers, they would even stop by more than once a day (never when we were there) to ensure we always had fresh towels, and a stocked fridge. -24hr full room service (we could order food to our room at anytime). -complimentary rides into town. -all staff members were friendly, kind & willing to help us and several went above and beyond displaying their commitment to excellence daily. 10/10 "

"Quiet, Friendly staff, clean, great food"

"Lots of games family orientated"

"Loved the resort - food options great. Super fun for kids! Many quiet pools for adults!"

"The beach by the hotel is muddy"

"Staff is excellent. "

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"It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through. "