Find Family Hotels in Puerto Morelos from CA $361

"I enjoyed the resort because it is similar to a cruise. The staff was very friendly and accommodating. "

"Above and beyond service from all staff in the hotel, Pedro and hector at the pool bar and luis taking the nice cold drink to us always with great enthusiasm. At the sport bar Carlos was amazing treated me like family. Definitely recommend this resort. We were there for Halloween and they had a great event for kids and adults my kid enjoyed it."

"Berry good"

"The Staff was very friendly and helpful. The resort is well kept and they are taking the time to Reno the rooms."

"The staff was friendly and welcoming. My daughter and I had a great time. Only thing we didn’t really like was the service at the Italian restaurant at breakfast time. It was super busy and waiters took forever to come get our drink. The other thing was this strong foul smell like rotten egg outside the building where our room was which was by the pool and a little lake the resort has. Other than that everything was great!! Loved it!! "

"Property is beautiful! They were doing construction on one of the pools and throughout the resort. The one on the pool I barely noticed because there are so many places to swim. Loved the staff. Very easy mindless and relaxing vacation. Highly recommend the upgrade to diamond club. "

"The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing."

"Just returned from a week with friends at Dreams. Don’t hesitate to book this resort. Room was nice. Food was great. Staff was amazing. Fantastic beach to walk on. Shout out to Santiago and his fellow waitstaff and bartenders at the Preferred bar in the beach. Would definitely go again!"

"Melissa and Caren and the whole Grand Residences team was fantastic they absolutely have the highest quality service around! Will be coming back definitely for longer next time ! "