Emara Ole-sereni

5.0 star property
Luxury Nairobi hotel in Lang'ata with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emara Ole-sereni

Seasonal outdoor pool
Premium bedding, minibar, in-room safe, laptop workspace
Property entrance
Daily buffet breakfast (USD 30 per person)
Seasonal outdoor pool
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 527 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 312 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 527 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • 452 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Nairobi West, Nairobi, Nairobi County

What's nearby

  • Nairobi National Park - 1 min walk
  • The Nextgen Mall - 8 min walk
  • Kenyatta International Convention Centre - 9 min drive
  • African Heritage House - 11 min drive
  • Yaya Centre - 12 min drive

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Belvedére Grill - ‬10 min walk
  • ‪Galito's Bellevue - ‬3 min drive
  • ‪Galitos-Capital Centre - ‬8 min drive
  • ‪Checkers Pub - ‬10 min drive
  • ‪Fifteen Rooftop - ‬6 min walk

About this property

Emara Ole-sereni

Luxury hotel near Nairobi National Park
At Emara Ole-sereni, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a bar.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a front-desk safe, and a banquet hall
  • Luggage storage, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 148 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 30 for adults and USD 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Karibu Cafe
  • Oasis
  • Sky Lounge

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 486 square feet of conference space

Outdoors

  • In a national park
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi

Frequently asked questions

Does Emara Ole-sereni have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Emara Ole-sereni?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Emara Ole-sereni on Dec 25, 2024 start from CA $267.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emara Ole-sereni pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emara Ole-sereni?

Self parking and valet parking are free at this property.

What time is check-in at Emara Ole-sereni?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Emara Ole-sereni?

Check-out is at 10:00 AM.

Where is Emara Ole-sereni located?

Located in Lang'ata, this luxury hotel is within a 10-minute walk of Nairobi National Park and The Nextgen Mall. African Heritage House is 2 mi (3.3 km) away.

Emara Ole-sereni Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 78 reviews" "
Rating 8 - Good. 10 out of 78 reviews" "
Rating 6 - Okay. 10 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 9 out of 78 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff was rude and unprofessional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic place to stay after our tour in the Masai Mara Thank you very much!
Stayed 1 night in Oct 2024

2/10 Terrible

Georges

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Quintin

Stayed 2 nights in Sep 2024

10/10 Excellent

Yen Lung

Stayed 1 night in Sep 2024

6/10 Okay

Ferdinand, FPO

Liked: Cleanliness, amenities, property conditions & facilities
I arranged an airport pick-up with the hotel and nobody came to pick me up. I ended up taking the airport taxi. I pointed it out to the receptionist during check-in and the person did not seem to care. No apology. That was a really bad first impression. The room was average and definitely not a 5 star hotel. There were three elevators but it took forever to get on one, either they were just really slow or had electrical and mechanical problems.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It took me three tries and thirty minutes to get a key that worked for my room. Your staff could not have been less accoubtale.
Stayed 1 night in Sep 2024

8/10 Good

Kiara

Stayed 1 night in Aug 2024

2/10 Terrible

Quinn

Disliked: Staff & service, amenities
Your staff work me up at 6:45 for no reason. Lights in room won’t turn off. Terrible choice wish I stayed elsewhere
Stayed 1 night in Aug 2024

2/10 Terrible

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Underwhelming experience from the property itself to the food and amenities. Not what is expected of a reportedly 5-star hotel.
Stayed 1 night in Jul 2024

6/10 Okay

sydna

Business traveller
Disliked: Property conditions & facilities
Bath floors very slick when wet
Dangerous floors around shower. Wait staff poor
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
The place is just nice . Clean, good food, very friendly staff etc. I enjoyed being there!
Stayed 1 night in Mar 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conjection from non residents, lift waits and commotion’s
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis, Fishers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always. Sis loved it and will be back. Best way to bribe aunty to watch the kids 👌
Stayed 1 night in Jun 2024

8/10 Good

OLUMIDE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Visit
It was an amazing stay
Stayed 5 nights in May 2024

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Clive

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
Stayed 5 nights in Apr 2024

10/10 Excellent

HOSNI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Thank you for the kindness and the nice service you granted me during my stay, see you soon.
Stayed 3 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility
Extremely nice property near the Nairobi international airport about 15 minutes away
Stayed 1 night in Feb 2024

10/10 Excellent

Roxanna, Compton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is pure luxury! Not only is it overlooking Nairobi National Park but the rooftop pool is beautiful. The beds are comfy and soft. The breakfast and dinner buffet are so delicious! We ordered room service for one of my nights and the food was so savory. I highly recommend this hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop and being able to look out at Nairobi National Park to watch the sunset. I appreciated the security as it made me feel very safe that it was required for vehicles to be checked upon arrival and bags sent through metal detector before entering. My room was very clean and comfortable. A special thanks to David! He provided me with tons of recommendations for things to do and bars/lounges. He even recommended an amazing drink while I had lunch at the restaurant on the third floor. He was a pleasure and though this was a solo trip whenever I saw him I didn’t feel alone. Thank you David and Alecko! If ever in Nairobi again, I will definitely stay at Emara Ole Sereni! I also will be recommending to all my family/friends!
Stayed 2 nights in Feb 2024

10/10 Excellent

Roxanna, Compton

Stayed 1 night in Feb 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on New Year's Eve so the lobby and front desk area was a mad house, took us 40 minutes to get to our rooms as the party gore's wouldn't let us board the lift. Otherwise our stay was pleasant
Stayed 3 nights in Dec 2023