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Hotel El Zarzo

4.0 star property
Hotel with a 24-hour front desk, steps from Lleras Park

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel El Zarzo

Front of property
Bar (on property)
Superior Room
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Daily housekeeping
Desk
  • 262 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Blackout drapes/curtains
Separate bathtub and shower
Rainfall showerhead
Bathrobes
Hair dryer
Private bathroom
Desk
  • 357 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Daily housekeeping
Desk
  • 262 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Click Clack Hotel Medellin

Pool
Breakfast included
Pet-friendly
Free WiFi
9.2 out of 10, Wonderful, (1003)
The price is CA $328
CA $328 total
includes taxes & fees
Feb 3 - Feb 4
The Click Clack Hotel Medellin
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About the area

Map
CRR 38 10 A 29, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 2 min walk
  • Poblado Park - 6 min walk
  • Medellín Clinic - El Poblado - 10 min walk
  • Oviedo Shopping Center - 2 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪Ajiacos Y Mondongos El Poblado - ‬1 min walk
  • ‪Bar Chiquita - ‬2 min walk
  • ‪Egeo - ‬2 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Barbaro Cocina Primitiva sede poblado - ‬2 min walk

About this property

Hotel El Zarzo

Upscale hotel near Poblado Park
Close to Lleras Park and Oviedo Shopping Center, Hotel El Zarzo provides a bar, a restaurant, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Smoke-free premises, an elevator, and multilingual staff
  • A 24-hour front desk
  • Guest reviews speak highly of the dining options and helpful staff
Room features
All guestrooms at Hotel El Zarzo include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi.
More amenities include:
  • Free toiletries and hair dryers

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: COP 80,000 for adults and COP 80,000 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 80000 for adults and COP 80000 for children
  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Zarzo Hotel
Hotel El Zarzo Medellín
Hotel El Zarzo Hotel Medellín

Frequently asked questions

Is Hotel El Zarzo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Zarzo?

As of Feb 2, 2025, prices found for a 1-night stay for 2 adults at Hotel El Zarzo on Feb 9, 2025 start from CA $226.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Zarzo?

This property doesn't offer parking.

What time is check-in at Hotel El Zarzo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Zarzo?

Check-out is at noon.

Does Hotel El Zarzo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 120000 per vehicle applies.

Where is Hotel El Zarzo located?

Located in El Poblado, this hotel is within a 10-minute walk of Lleras Park and Poblado Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 18 minutes by foot.

Hotel El Zarzo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 154 reviews" "
Rating 8 - Good. 14 out of 154 reviews" "
Rating 6 - Okay. 2 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Niesha

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Here’s a clearer and more polished version of your review: My experience at this hotel was disappointing. Upon arrival, I had arranged transportation through the hotel, which was supposed to cost $30. However, the driver who picked me up charged me $60 instead. My family, who arrived before me, paid the correct price. When I brought this up at the front desk, they confirmed the official price was $30. I questioned why I was overcharged, and the driver falsely claimed I didn’t have exact change, even though I had already given him the full amount. When I got to my room, I noticed dried urine inside the toilet bowl, which made me question the overall cleanliness of the room. If they didn’t clean the inside of the toilet, I could only assume they didn’t properly clean the rest of the bathroom either. As compensation, the hotel offered my daughter and me a free breakfast, but with restrictions—we had to eat in the restaurant and couldn’t order room service. This offer was only valid for one day. Additionally, I had informed the hotel in advance that I wouldn’t be able to check in on my scheduled arrival day due to airport issues preventing my flight from landing. I requested a refund for that night but never received a response. Since I booked through Expedia, I tried to contact them as well, but their phone lines were having technical issues, which made the whole process even more frustrating. Overall, my stay was stressful due to poor service, lack of cleanliness, and issue
Stayed 4 nights in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Medellin. Far superior to Click Clack or Charlee. Restaurant is excellent but pricey. The only negative is the menu online for room service doesn’t exist. When you go online the menu shown is the downstairs bar menu and they give you no directory in the room to call the front desk or room service. So unless your psychic you have to go to the front desk to ask for a directory
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente small hotel very well located. No parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel El Zarzo is one of the most beautiful properties in El Poblado. The service was outstanding and I loved the breakfast each morning. Highly recommend this place!
Stayed 3 nights in Dec 2024

8/10 Good

Gilbert

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

NATAFIA

Liked: Cleanliness, staff & service, property conditions & facilities
Wow where do I begin ! Amazing staff , very safe hotel I loved that as a woman I traveled alone and felt SAFE ! In the hotel the staff remembers everyone by name, which I truly appreciated, not to mention you can’t go on different floors of the hotel unless you scan your card which is programmed to each floor! As a woman who traveled Solo alone to I APPRECIATE THAT SO MUCH ! Wow I can go on and on the front desk, the breakfast and staff, the cleaning staff, the rooftop staff , the food 10/10 ! I will return soon.
Stayed 4 nights in Nov 2024

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel in an excellent area
Stayed 1 night in Nov 2024

10/10 Excellent

Martin, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was great and the room was superb
Stayed 1 night in Oct 2024

4/10 Poor

CAMILO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, but we have very bad experience with the breakfast, very bad services, it was a waste of time.
Stayed 1 night in Nov 2024

10/10 Excellent

ESTEBAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very cozy. The hotel restaurant is great fully recommend it. The area around the hotel is full of restaurants and bars, easy to walk around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Everything Fantastic will return .....
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2024

10/10 Excellent

Amado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in El Poblado, Medellin
Why go anywhere else? Great service, cool intimate bar, great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The customer service here is outstanding. Every staff member at the front desk was phenomenal. I didnt have much interaction with other employees but when i did, everyone was very friendly and helpful. Great location. Rooms were great. The downfalls are that it is a bit noisy. And there is no pool or fitness center.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property with excellent staff and great location.
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Wessley, Las Vegas

Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon getting dropped off I found the Building to be beautiful. I loved the design and immediately knew I was going to be well taken care of. Upon check in I was escorted to my room and given a quick tour. They give you a pass to receive welcome drinks from the rooftop bar, the drinks were delicious. The room is beautiful, the bathroom is stunning and the mattress and pillows are comfortable. The breakfast is really good and the burgers at the rooftop taste amazing. The staff goes the extra mile to make your stay as pleasant as possible.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and nice location
Stayed 5 nights in Jul 2024