Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

3.0 star property
Suburban Louisville hotel in Jeffersontown with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Exterior
Indoor pool, sun loungers
Premium Room, 1 King Bed
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222

What's nearby

  • Oxmoor Center - 5 min drive - 5.5 km
  • Mall St. Matthews - 8 min drive - 7.6 km
  • Louisville Mega Cavern - 13 min drive - 15.1 km
  • Louisville Zoo - 13 min drive - 14.8 km
  • Kentucky Exposition Center - 15 min drive - 18.0 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 9 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Moe's Southwest Grill - ‬19 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Olive Garden - ‬6 min walk

About this property

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Hotel near Oxmoor Center
Located close to Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne, an IHG Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site American cuisine restaurant, Winners Circle Restaurant, offers breakfast, dinner, and kids' meals. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Multilingual staff, free newspapers, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 187 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne, An Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Louisville East - Hurstbourne, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel on Nov 29, 2024 start from CA $132.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Louisville East - Hurstbourne, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Louisville East - Hurstbourne, an IHG Hotel located?

Located in Jeffersontown, this hotel is 3.1 mi (5 km) from Oxmoor Center and within 9 mi (15 km) of Mall St. Matthews and Louisville Zoo. Louisville Mega Cavern and Freedom Hall are also within 12 mi (20 km).

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 227 out of 580 reviews" "
Rating 8 - Good. 180 out of 580 reviews" "
Rating 6 - Okay. 89 out of 580 reviews" "
Rating 4 - Poor. 51 out of 580 reviews" "
Rating 2 - Terrible. 33 out of 580 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rod

Liked: Cleanliness
Good holiday day inn
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service
The Holiday Inn Louisville East was perfect for the group of ~75 students that we had. The front desk was incredibly accommodating (special shout out to Warren). The rooms were good and the spaces at the hotel in the lobby/atrium area were perfect.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were VERY comfortable!
Stayed 1 night in Nov 2024

2/10 Terrible

Roshansingh

Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad rooms blood strain on sheets and AC temperature was not changing worst experience ever😟 I went to this as I heard holiday inn are good but will never go to holiday inn again
Stayed 2 nights in Oct 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Wooha
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Stayed 1 night in Sep 2024

4/10 Poor

Youngyeon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staffs were unkind. . . Very expensive for its quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Sep 2024

8/10 Good

Marion, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Big and slot space, I'm an OTR truck driver and come through Louisville a lot so i stay here ,but now I seen homeless people coming out of the bushes on property &they are breaking into people cars
Stayed 1 night in Sep 2024

6/10 Okay

Alexzandria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was nice. The towels in the bathroom were very old and had tears in them and there was only enough towels for one person in a 2 guest room. The staff was wonderful. But there are some aspects like the cabinets are warped and outdated and towels being really old that made this stay not as perfect as I had originally expected.
Stayed 2 nights in Sep 2024

4/10 Poor

Harvey

Stayed 5 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Won't stay here again
Breakfast was gross & had a big, red "C" hanging on the wall from the health department. Our room was musty & humid. Bed sheets stuck to me at night. Our feet were black from walking around in our room. Couldn't get to the fridge bc the cabinet door was stuck. Pool is tiny and had maintenance men working in the ceiling.
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent except the WiFI connection. I couldn't connect my tablet or laptop to the WiFi
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 5 nights in Jun 2024

4/10 Poor

Jacob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The window in my room faces the lobby. Towels were horrible. Breakfast was not good. My a/c was not working and I woke up to it being 76 degrees in my room. Staff was short and seemed annoyed. The only staff member that greeted me was the very nice lady changing the trash by the elevators. Not worth it. I will not back.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire alarm went off, all is well.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle trip
Stayed 1 night in Jun 2024

10/10 Excellent

Nahzja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice.
Stayed 2 nights in May 2024