citizenM London Bankside

4.0 star property
Hotel with a 24-hour business center, a quick walk to Tate Modern

Choose dates to view prices

Photo gallery for citizenM London Bankside

Meeting facility
King Room
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

King Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk
  • London Bridge - 15 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Eye - 4 min drive
  • Tower of London - 4 min drive

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

Upscale boutique hotel near Tate Modern
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A computer station, 7 meeting rooms, and coworking spaces
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 192 rooms boast comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of Feb 21, 2025, prices found for a 1-night stay for 2 adults at citizenM London Bankside on Feb 23, 2025 start from CA $167.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Bankside?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

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citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Staff were so friendly and the location was great!
Stayed 5 nights in Dec 2024

10/10 Excellent

Stephen

We really like this hotel - quirky and really comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Lovely hotel and staff; very comfortable and close to many attractions.
Stayed 10 nights in Sep 2024

10/10 Excellent

London

Modern
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristian Ionut

Nice interior design
Stayed 1 night in Jan 2025

10/10 Excellent

Fobella

Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Great find for our trip to London. good location for exploring and in walking distance to many bars cafes and resurants. funky hotel and while the rooms are small, they fullfill everything you need and some clever tech to control everything in the room via the hotley iPad. will be retunring on our next trip to the smoke....
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Love the iPad controls in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Small well designed rooms, stylish hotel in great neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn Marie

Great use of space. Sufficient storage. Loved the use of tablet to control settings in the room. Will visit again.
Stayed 1 night in Jan 2025

8/10 Good

Yasmeen

Great location, helpful staff, good size rooms, very comfortable bed. Both of the large towels provided in the bathroom had stains on them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trina

Fabulous service. Location. No complaints.
Stayed 3 nights in Jan 2025

10/10 Excellent

simon

Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Was very clean and in a great location. Would definitely stay again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Oo
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Geoff

Quiet and comfortable bedroom. Shame hotel prices are so high
Stayed 2 nights in Nov 2024

10/10 Excellent

Iacinta

Liked the style and quiete.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Great stay and staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matt

User friendly room and tech, even for the older set😉
Stayed 3 nights in Dec 2024

10/10 Excellent

angela

Very friendly staff. Cool hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Excellent location, nice technology at rooms. Small rooms but cozy and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Superb super clean looking organized staff helpful friendly the best hotel experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksandra

Trendy Hotel, Close to so much
Great, trendy hotel, right near the Tate Modern, and close to so many attractions all within walking distance or a quick trip on the underground.
Stayed 3 nights in Sep 2024

8/10 Good

Haley

Staff was great, clean hotel and rooms. Location is about an 8 minute walk from the nearest train station.
Stayed 8 nights in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0