6/10 Okay
Brian P.
Apr 1, 2024
Summerlin
Overall very poor and did not meet VRBO standards. We enjoyed Summerlin and the HOA operations. The owner did not list the property deficiencies that she was well aware of. We communicated our concerns to the owner directly and they were ignored. VRBO can check our email chain for our concerns expressed to the owner and her answers or lack thereof. We believe that we were over charged and we are owning for the inconveniences for not being able to make much use of the kitchen until we went shopping for basic items that are always available in VRBO properties. First time in 15 years we have been disappointed and in fact we have booked another property in Summerlin for net March. The owner had plenty of opportunities to make things right but chose not to bother. Please call me directly to discuss this further. I would dearly like to discuss this property with VRBO mgt. Thanks.
Brian P.
Stayed 30 nights in Mar 2024