Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Deluxe Suite, 2 Bedrooms | Private kitchenette
Exterior
Breakfast area
Premium bedding, down comforters, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
  • Spa
  • Parking available
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite, 1 Bedroom (2 Twin Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite, 1 Bedroom (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Smart TV
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Berjaya Times Square - 6 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on Jan 6, 2025 start from CA $237.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-out is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 137 reviews" "
Rating 8 - Good. 27 out of 137 reviews" "
Rating 6 - Okay. 5 out of 137 reviews" "
Rating 4 - Poor. 0 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Clare, Karrinyup

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location opposite a local shopping centre with a supermarket as well as within a 7-10mins walk to other shopping centres such as the Pavillion, Lot 10 and local transport links. Lots of food options, local, international cuisine as well as fast food franchises very close by. The hotel suite itself was very clean with amazing views and comfy beds. Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial. The room also had a Nespresso coffee machine and a mix of herbal and English tea topped up daily. One very small thing that would have been helpful is having a small quantity of laundry detergent provided. Our bathroom had a walk in rain shower as well as a standard shower complemented with Balmain toiletries. The wash basin area had generous storage space and additional complimentary toiletries, a separate toilet area with it's own wash basin area. We appreciated the 'walk in' wardrobe area again with helpful touches such as an umbrella, shoe horn, variety of hanger types, gowns, slippers, hair dryer, safe deposit box, ironing board and iron. Overall, the room felt very clean, spacious, thoughtfully designed with a range of lighting options and spaces to relax. We did access the rooftop pool which was clean with great views. Staff were polite although I did highlight the iron wasn't working 3 times before it was replaced. Really fantastic stay. I wouldn't hesitate to rebook!
Stayed 7 nights in Oct 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024

10/10 Excellent

Uzayr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and modern, great facilities, order the omelette for breakfast you won’t regret it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a family stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Breakfast was great. Property was in great condition. E a sy walk to shopping and heaps of dining optiona.
Stayed 3 nights in Oct 2024

10/10 Excellent

ENMA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is fabulously located. Shopping, restaurants, tickets for a bus on and off is crossing the street, money changers near by and MRT just there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Qiutong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious and clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very luxurious and is worthy of a 5star rating. The accommodation space is very clean and comes with a lot of quality amenities such as a lounge and roof pool. The property itself was very clean, but certain areas around were very questionable, there were some nearby neighborhoods outside the vicinity of the hotel you certainly wouldn't fancy going to at night. But I suppose that's an issue with the city itself and not that of the hotel, as the hotel property itself was well kept and clean. Definitely recommend this hotel in you're looking for an aparthotel stay in Kuala Lumpur.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Ho Guan Bernie

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the centre of everything
Stayed 1 night in Aug 2024

10/10 Excellent

Tian Kiat Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.
Stayed 3 nights in Aug 2024

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room. The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff. The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
Stayed 6 nights in Aug 2024

10/10 Excellent

MALA

Travelled with family
Liked: Cleanliness, room comfort
Amazing service from the moment we step in the lobby!
Stayed 3 nights in Aug 2024

10/10 Excellent

walid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful apartment
Stayed 5 nights in Aug 2024

10/10 Excellent

Anita

Stayed 7 nights in Apr 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Teresa Siew Bin

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024