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Mandarin Oriental, Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
Property grounds
3 bars/lounges, cocktail bar
3 bars/lounges, cocktail bar
Royal Suite King Bed

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Executive Room, 1 King Bed, Park View (Club Executive King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, 1 King Bed, Park View (Club Executive King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, Park View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (Twin Towers View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View Room Twin

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room Twin

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed

Royal Suite King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Kitchen
Mini-fridge
  • 440 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1636 sq ft
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Kitchen
Mini-fridge
  • 3444 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Tower View King Beds)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Tower View King Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Park View (King Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms, Park View (King Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 1 King Bed (Park)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Kitchenette
Dining table
  • 1776 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Park View Room King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe Park View Room King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1399 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1399 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Twin Towers View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

Grand Hyatt Kuala Lumpur

Pool
Spa
Kids pool
Parking included
9.4 out of 10, Exceptional, (1006)
The price is CA $222
CA $243 total
includes taxes & fees
Jan 2 - Jan 3, 2025
Grand Hyatt Kuala Lumpur
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About the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 7 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Kuala Lumpur Tower - 20 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Eight Ounce Coffee - ‬5 min walk
  • ‪Serai - ‬3 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Marini's On 57 - ‬4 min walk
  • ‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury family-friendly hotel near Petronas Twin Towers
Located close to Pavilion Kuala Lumpur and Kuala Lumpur Tower, Mandarin Oriental, Kuala Lumpur provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a facial, or a deep-tissue massage at The Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Pilates classes and fitness classes are offered at the gym; Mandarin Oriental, Kuala Lumpur also has a garden, a hair salon, and dry cleaning/laundry services. In addition to 3 bars and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • An electric car charging station, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 629 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and composting

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from November 18 2024 to February 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 111.3 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Mandarin Oriental, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on Jan 5, 2025 start from CA $297.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental, Kuala Lumpur?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental, Kuala Lumpur?

Check-out is at noon.

Does Mandarin Oriental, Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 424 per vehicle applies.

Where is Mandarin Oriental, Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1001 reviews" "
Rating 8 - Good. 177 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every aspect was great 👍 Only problem we were not notified of renovations going on. The club and the spa was being renovated and this was a bit letdown for us.
Stayed 3 nights in Dec 2024

8/10 Good

Kathelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Building is a bit old but still maintained in good condition.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Nov 2024

10/10 Excellent

Wing Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with fantastic services at all levels. Next to Suria KLCC for shopping. Excellent restaurant for buffet with many choices.

10/10 Excellent

Dennis

Stayed 3 nights in Nov 2024

8/10 Good

Tamsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Nov 2024

10/10 Excellent

Gero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ali, Lima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience.. the location is superb for shopping and dining options without weather affecting the day. The facility is well maintained and food quality’s at the breakfast buffet is one of the best i have ever experienced. But the staff and attentiveness of the staff the the best category to rave about, from concierge with Subra, to the breakfast buffet staff Ryadh, and all the rest of the team.. to the room service, nothing was more than 5 min to brong to room. Its by far better than competitive name brands that i am an elite member of. Would stay there again any time i visit KL.
Stayed 7 nights in Nov 2024

10/10 Excellent

Quoc An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chi On

Stayed 2 nights in Oct 2024

10/10 Excellent

doohwan, Edmonds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Step members are so kindly and friendly.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and central location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer, Larchmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, spacious and comfortable rooms, excellent help from the concierge, breakfast was phenomenal and the service was A
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable room, quiet location within easy walking distance to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Rowela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2024

10/10 Excellent

Mara, St. Petersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the staff and the ameneties! What we did not like was that we were comstantly looking for places! Like the Bar, the restroom outside the pool and so on! The signage is just not easy to find and interpret
Stayed 4 nights in Oct 2024

10/10 Excellent

SUSAN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay. The room was large, and attractive and had one of the most comfortable hotel beds I’ve slept in. We really enjoyed the park view and it was a bonus to have the park and big ornamental pond below to walk around, and the two big shopping centres next door were great to have nearby too. We enjoyed the cafe option at the hotel which had a compact but varied menu of tasty meals, and felt like a good restaurant at night with its attractive interior decoration and ambient lighting. We found the staff unfailingly friendly and helpful which enhanced our experience. We’d go back to the Mandarin Oriental in a heartbeat if returning to K.L
Stayed 2 nights in Oct 2024

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you would like to understand how to deliver amazing customer service visit the club lounge area at The Mandarin Oriental and see how it done. This grand lady of a hotel a moment from the Petronas Towers is a warm blanket it a crazy world, tradition holds firm and standards are very high! Customers are front and centre and the kind and gentle service is just perfect. The rooms are light bright and well equipped, our tower view room was mind blowing! The food is very good, breakfast was a treat with many options available. If you want your hotel to feel like a refuge from the madness this is the place for you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Sep 2024

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, amenities
Second time at MO KL and my stay was excellent. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

hiba

Travelled with partner
Liked: Amenities
5 star for sure! Pool area was nice staff attentive to detail breakfast amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the middle of everything. Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Stayed 2 nights in Sep 2024

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolument parfait. Très calme. Service au top. Chambres ultra confort. Le centre sauna / jacuzzi / hammam est top
Stayed 2 nights in Oct 2024