2/10 Terrible
Valentine, Malaysia
Jun 25, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel or should I say residence
First of all, anybody that is thinking to rent this place. PLEASE DON'T! It doesn't include AC. Location from kandy Town is about 2km, but it is so deep inside an area that you won't have phone signals or event street light when it is night. Me and both my parents were given 3 bottles of small mineral water for our 7 night stay at the hotel!! Bathroom shampoo and body shower only been given ONCE! A day have passed and we were still hanging in to this horrible hotel, why waste when we have already paid for it. 2nd day in and we when to srigiya with one of my friends tour(Eco world tours and travel). After a long day we reach back to the hotel and freshent up, left to kandy Town for dinner. After our dinner, we when back to the hotel and this was around 10.30pm. No light from the entrance of the hotel to the 'main lobby', as we reach the door was LOCK!! knocking on the door and calling the hotel land line. After 15 minutes the owner came and open the doors, shouted at us' is already 10pm! '. My parents and I were furious and shouted back at him, HOW CAN YOU LOCK YOUR GUEST OUT!! WE ARE PAYING FOR THE ROOM, WHY DO YOU HAVE A TIME FOR US TO COME BACK TO THE HOTEL??!!. We slept that night and we left for a better hotel the next day. PLEASE GUYS, IS CHEAP BUT IS NOT WORTH STAYING IN THIS NUT HOUSE. I WANT TO HIGHLIGHT THIS TO EXPEDIA, PLEASE REMOVE THEM FROM YOUR LIST. YOU ARE MAKING OTHER PEOPLE SUFFER FOR THIS STUPID HOTEL!!
Valentine
Stayed 7 nights in Jun 2018