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Waterfront Hotel Downtown Burlington

3.0 star property
Where urban charm meets lakeside views: enjoy shopping nearby and retreat to your haven by the fireplace.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
View from property
Superior Room, 2 Queen Beds (Park View)
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Royal Botanical Gardens - 10 min drive
  • Village Theatre Waterdown - 11 min drive
  • FirstOntario Centre - 14 min drive
  • McMaster University - 18 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), a 24-hour front desk, and a front-desk safe
  • Luggage storage, meeting rooms, and ATM/banking services
  • A ballroom, multilingual staff, and a computer station
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Feb 3, 2025 start from CA $155.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 15.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-certified hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario, and Burlington City Hall. Burlington Art Centre and Joseph Brant Museum are also within 15 minutes.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1108 out of 2092 reviews" "
Rating 8 - Good. 519 out of 2092 reviews" "
Rating 6 - Okay. 257 out of 2092 reviews" "
Rating 4 - Poor. 105 out of 2092 reviews" "
Rating 2 - Terrible. 103 out of 2092 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities
The property is a convenient location. Close to the highway and right on the water. lots of restaurants close by. buffet breakfast The refrigerator didnt work. The cabinet door was broken and apparently the maintenance person was on vacation.
Stayed 1 night in Jan 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Location and pricing great
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer servic
Stayed 2 nights in Jan 2025

4/10 Poor

RITA

Travelled with group
Disliked: Cleanliness, amenities
The lake view from the room was really nice but the bathroom specially the bathtub was full of hair! I would not stay in this hotel, unless they clean properly the bathrooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Maria Isabel

Liked: Amenities, property conditions & facilities
Nothing in specific
Stayed 1 night in Dec 2024

10/10 Excellent

KENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, great lake view
Stayed 4 nights in Jan 2025

4/10 Poor

Angelica Maria

Disliked: Cleanliness, property conditions & facilities
I don’t want to comment
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean hotel and quiet. Was a very nice get a way
Stayed 1 night in Jan 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great location
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

It took 3 tries to get a room where the heat worked and the bedside lights functioned. Difficult for us with my husband hobbling around between floors with his walker. Not the smooth check-in we anticipated.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rutu

Stayed 2 nights in Dec 2024

8/10 Good

Richard, Burlington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the restaurant the port house .we waited half hour and still didn't get anyone to come and serve us .then we asked about happy hour since we arrived there at 515 .the sign in the front says happy hour daily 3 to 6 .they said no but the couple beside us got it.the manager owner said they can do anything about it .there was 6 of us and told him we didn't get anyone to serve us .we left and all he could say was sorry and they were not busy.just talking alot
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Convenient location and clean hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was as expected . Clean and friendly service.
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fine for a night stay. I would recommend getting blackout curtains, or something more substantial, for the window.
Stayed 1 night in Dec 2024

8/10 Good

diana

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Rooms need upgrades. I stayed first floor as I had my dog with me I personally suggest removing all carpets from these units as they are pet friendly units better for cleanliness. When I got there the toilet was dirty and air quality in room was poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmad

Stayed 1 night in Dec 2024

6/10 Okay

Arla

Travelled with family
Liked: Cleanliness, staff & service
For several hundred dollars a night, I would have expected 2 ply toilet paper. Felt like I was wiping my derriere with the Toronto Sun. Stepped outside after checkout and there was a nicely aged pile of barf next to the front door. Expected more for what this cost us.
Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0