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Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Indoor pool
Front of property
Superior Room, 1 King Bed (Park View)
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is CA $142
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includes taxes & fees
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About the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 7 min walk - 0.6 km
  • FirstOntario Centre - 14 min drive - 15.9 km
  • Hamilton Convention Centre - 14 min drive - 16.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel near Lake Ontario
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), a front-desk safe, and ATM/banking services
  • Multilingual staff, a 24-hour front desk, and luggage storage
  • A computer station, an elevator, and meeting rooms
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Dec 21, 2024 start from CA $147.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Waterfront Hotel Downtown Burlington?

Self parking is available for CAD 15.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at 11:00 AM.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this eco-certified hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1069 out of 2023 reviews" "
Rating 8 - Good. 516 out of 2023 reviews" "
Rating 6 - Okay. 237 out of 2023 reviews" "
Rating 4 - Poor. 98 out of 2023 reviews" "
Rating 2 - Terrible. 103 out of 2023 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Devika

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They refused to clean our room on Sunday because it was Thanksgiving weekend. We had to take our dirty towels out and ask the front desk to bring clean ones. We only received two bath towels. No hand towels or face clothes. We very disappointed when we saw cleaning staff on our floor later that day
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do. Staff so friendly and helpful. Room was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fantastic. Staff was fantastic. Room was great. What wasn’t fun was music blasting from the attached night club all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay near Toronto. The GO train station is close by. Staff were very friendly. Town was cute with lots of shops/restaurants/bakeries to walk to. Views of Lake Ontario were beautiful.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of options for dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean room. Food at breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much, the location was great for walking along the waterfront and to shops and restaurants downtown. I would recommend this hotel to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, accomodating staff, and a great time overall. Would highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and scenery. Staff was friendly and room comfortable and quiet. The scent in the whole hotel was refreshing.
Stayed 1 night in Nov 2024

2/10 Terrible

shehreen, Canton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had 2 queen beds, and one of them was literally broken. We spoke to the front desk manager, and she merely offered to give us a refund on our parking fee.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the waterfront hotel. Room was nice and beds were comfortable. Room was very clean and well kept.
Stayed 1 night in Nov 2024

8/10 Good

richard

Stayed 3 nights in Oct 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and spacious rooms . Lovely reception area and great that breakfast included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful park adjacent to hotel, walking distance to great dining and bakeries!
Stayed 1 night in Nov 2024

6/10 Okay

Maria Isabel

Liked: Cleanliness
Disliked: Staff & service
Staff at check-in (Paula) was not friendly or professional at all!
Stayed 1 night in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, amenities, property conditions & facilities
The representative at check-in Paula was not professional at all. Does not have the basic customer service skills when it comes to communication style, accommodating customer requests or basic response to inquiries. As a repeat guest I would expect common courtesy and be met with professionalism at check-in (it wasnt the usual staff).
Stayed 1 night in Nov 2024

4/10 Poor

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
Pros: great staff! Comfy beds. Excellent location for walking, dining, and shopping. Cons: parking is not free and can get up in price. The room we stayed in was a little banged up! The walls had paint gouges in them like someone was trashing the room. The ottomans had handles that were broken and dangling off, and the security latch on the door was broken, so we couldn't use it as an added security when sleeping and showering.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Decent Hotel. My room had a broken entrance door and closet door. Stains on the carpet and issues in the bathroom. Staff were friendly. Breakfast was decent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdullah

Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0