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Hanmer Springs Hotel

4.5 star property
Luxury hotel with a seasonal outdoor pool and a restaurant

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Lobby lounge
Property grounds
Library
Breakfast and dinner served, garden views
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
IPod dock
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
IPod dock
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

Highlights

Balcony or patio
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Patio Room

Iron/ironing board, free WiFi, bed sheets

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334

What's nearby

  • Hanmer Springs Thermal Reserve - 4 min walk
  • Conical Hill Walkway - 8 min walk
  • A Maze N Golf - 14 min walk
  • Conical Hill - 2 min drive
  • Hanmer Forest Park - 14 min drive

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel in the mountains
Consider a stay at Hanmer Springs Hotel and take advantage of a terrace, a garden, and a bar. The on-site restaurant, Isobel's Restaurant, offers breakfast, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), an outdoor tennis court, and concierge services
  • Wedding services, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms at Hanmer Springs Hotel offer amenities such as free WiFi.
Other amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling and daily housekeeping

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from November to April

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Does Hanmer Springs Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be closed during the winter.

How much does it cost to stay at Hanmer Springs Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on Feb 18, 2025 start from CA $151.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hanmer Springs Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanmer Springs Hotel?

Self parking is free at this property.

What time is check-in at Hanmer Springs Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of NZD 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanmer Springs Hotel?

Check-out is at 10:00 AM. Late check-out is available for NZD 40.00 (subject to availability).

Where is Hanmer Springs Hotel located?

Situated in the mountains, this luxury hotel is within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 15 minutes.

Hanmer Springs Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 452 reviews" "
Rating 8 - Good. 148 out of 452 reviews" "
Rating 6 - Okay. 35 out of 452 reviews" "
Rating 4 - Poor. 20 out of 452 reviews" "
Rating 2 - Terrible. 9 out of 452 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms which were well set out and the hotel was centrally situated. Only minor issue we had was the parking was a long way from the garden apartment.
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building. Shower needed some repairs
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the middle of everything. The property surrounds are lovely. Like an old estate property. I arrived on a motorbike in the rain and the staff were so accommodating, letting me park it round the back undercover. Really nice staff. Rooms were great and had loads of space in the garden suite. Restaurant was friendly and personable considering the few staff there were dealing with a big crowd.
Stayed 1 night in Jan 2025

6/10 Okay

Alasha

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed here for one night. The garden studio we had was quite dated and def needs updating. However it was clean and tidy. The have a big pool which was heated but was a little cold to swim when we were there. This area also needs a bit of updating. The gardens were lovely and immaculate. We did eat there for dinner and breakfast. My son ate free for dinner if we got a main so didnt work out too bad. The dinner was really nice and yummy. Great location as by the shops and I think would be a couple of mins walk tot the hot pools. Not sure I would stay again due to it costing quite a bit for the room being dated.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Helpful and friendly. Would definitely stay thete again and recommend.
Stayed 1 night in Jan 2025

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
A few things. Whoever is employed to look after the grounds needs a raise Whoever looks after inside needs to have quality assurance inspect regularly The halls smell like kids camp, needs dusting and vacuuming. Issue being, the vacuuming would keep guests unhappy due to the paper thin walls. The “continental” breakfast consists of two different cereals, some pastries and toast. Terrible terrible terrible. I have always have hot options such as bacon, eggs, hash browns, sausages. There is no way this breakfast should ever cost a guest any additional money. Lastly, I grabbed a cup for my coffee, its was chipped around the rim. I grabbed another cup and filled it with coffee only to find a crack through the lower part of one side and the coffee was dripping from it. Yes I had read the reviews before booking. Yes it was worse. No I will not be going there again.
Stayed 1 night in Jan 2025

6/10 Okay

Jess

Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to dining and shopping easy parking , food could be improved breakfast which was included basic. Bathroom needs to have fan. Very enjoyable stay very nice room on ground floor which we requested as no lift at property.
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERT

Stayed 1 night in Dec 2024

6/10 Okay

VICTORIA

Travelled with family
Liked: Cleanliness
Beautiful area but the family room was NOT a family room king size bed and fold out couch with minimal space for a family. Would definitely stay again as just a couple or when kids are older to have 2 rooms but not one family in one room and we only had us plus our 4 year old definitely wasn't idea for 3 so 4 would be a stretch
Stayed 1 night in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this historic hotel. The photographs throughout the hotel and beautiful grounds showed the history wonderfully. The staff was very welcoming and pleasant. We found the beds to be incredibly comfortable. Only two small suggestions. The complementary breakfast was nice, but there wasn’t much to it. Some eggs and a breakfast meat addition would be nice. If you wanted to promote it as complimentary and not loose money, maybe up the hotel nightly price by $10 - $20. Last suggestion, we had room 231, which was a lovely room but it overlooked the outer staircase which had a bright outdoor light and clear view of the staircase. If the window was open and curtain closed partially it did nothing to block either due to the direction that it opened, right to left. If it had been built to open left to right, light and privacy problem would have been solved.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Staff were amazing friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

PAMELA, Palmerston North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, had continental breakie every day, variety of food, was plentiful. Chalet was comfortable and very cleanclean.v
Stayed 2 nights in Dec 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lot of history as a very old property. Needs on going maintenance but comfortable and situated on wonderful grounds with easy parking. A nice place to stay when visiting town. Restaurant good but continental breakfast offered is basic.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Millie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town, staff very agreeable, lots of activity and eating options.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

hongwei

Travelled with family, Travelled with family and small children
Liked: Amenities
Old but clean. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Charming
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great valve for money.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Stayed 1 night in Sep 2024