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Hanmer Springs Hotel

4.5 star property
Luxury hotel with a seasonal outdoor pool and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Breakfast and dinner served, garden views
Lobby lounge
Property grounds
Library
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 279.9 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Satellite channels
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

Highlights

Patio
Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

Highlights

Patio
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Patio Room

Iron/ironing board, free WiFi, bed sheets

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334

What's nearby

  • Chisholm Park - 2 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 4 min walk - 0.4 km
  • Conical Hill Walkway - 8 min walk - 0.7 km
  • Hanmer Heritage Forest - 14 min walk - 1.2 km
  • Conical Hill - 2 min drive - 1.0 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel in the mountains
Consider a stay at Hanmer Springs Hotel and take advantage of a terrace, a garden, and a bar. The on-site restaurant, Isobel's Restaurant, offers breakfast, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), an outdoor tennis court, and 1 meeting room
  • Smoke-free premises, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms at Hanmer Springs Hotel offer amenities such as free WiFi.
Other amenities include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling and daily housekeeping

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from November to April

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Does Hanmer Springs Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be closed during the winter.

How much does it cost to stay at Hanmer Springs Hotel?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on Dec 23, 2024 start from CA $164.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hanmer Springs Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanmer Springs Hotel?

Self parking is free at this property.

What time is check-in at Hanmer Springs Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of NZD 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanmer Springs Hotel?

Check-out is at 10:00 AM. Late check-out is available for NZD 40.00 (subject to availability).

Where is Hanmer Springs Hotel located?

Situated in the mountains, this luxury hotel is within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 15 minutes.

Hanmer Springs Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 432 reviews" "
Rating 8 - Good. 145 out of 432 reviews" "
Rating 6 - Okay. 32 out of 432 reviews" "
Rating 4 - Poor. 19 out of 432 reviews" "
Rating 2 - Terrible. 8 out of 432 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this historic hotel. The photographs throughout the hotel and beautiful grounds showed the history wonderfully. The staff was very welcoming and pleasant. We found the beds to be incredibly comfortable. Only two small suggestions. The complementary breakfast was nice, but there wasn’t much to it. Some eggs and a breakfast meat addition would be nice. If you wanted to promote it as complimentary and not loose money, maybe up the hotel nightly price by $10 - $20. Last suggestion, we had room 231, which was a lovely room but it overlooked the outer staircase which had a bright outdoor light and clear view of the staircase. If the window was open and curtain closed partially it did nothing to block either due to the direction that it opened, right to left. If it had been built to open left to right, light and privacy problem would have been solved.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Staff were amazing friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

PAMELA, Palmerston North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, had continental breakie every day, variety of food, was plentiful. Chalet was comfortable and very cleanclean.v
Stayed 2 nights in Dec 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lot of history as a very old property. Needs on going maintenance but comfortable and situated on wonderful grounds with easy parking. A nice place to stay when visiting town. Restaurant good but continental breakfast offered is basic.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Millie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town, staff very agreeable, lots of activity and eating options.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

hongwei

Travelled with family, Travelled with family and small children
Liked: Amenities
Old but clean. Nice location.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Charming
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great valve for money.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Stayed 1 night in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Stayed 1 night in Sep 2024

8/10 Good

Margaret Ruth

Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too. Hotel has lovely grounds and an attractive setting.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a graat location
Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rundown, poor service
Stayed 2 nights in Sep 2024

10/10 Excellent

Abbey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is dated but you really couldn’t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful, great service, ideal location, lovely grounds
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable hotel. Close to shops and pools and eating places besides the hotel. We only stayed one night but think we’d like to stay longer next time. I would ask for a ground floor room next time as I have issues with stairs but forgot to tell them on booking nevertheless a great stay with comfortable beds and great facilities. Susan and Peter Wood
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reqlly enjoyed the location, easy parking. Rooms were clean and spacious. The restaurant on site, Isobels, was fantastic. Would happily stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Love staying here but the hotel is sadly getting a bit tired now. The staff were very friendly, helpful and kind.
Stayed 1 night in Aug 2024

2/10 Terrible

Elise-Maree

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Badly needs work, is not a four star hotel,needs refurbishing badly, hard to find reception.things in bathroom didn't work, nothing in the mini bar, not even bottled water, nit even sure the fridge worked. Lighting was shocking. Just awful. Definitely will not be back.
Stayed 1 night in Jul 2024