Haliburton Highlands to the Ottawa Valley Vacation Packages

We stayed in the suite, particularly because of the in-room hot-tub, which was lovely. The room was comfy, if a bit stark-feeling - I think a lot of that effect was simply that the lightbulbs are a high wattage and give a brightness that's a bit more industrial than cozy. The bed was very comfortable and we both slept well.

The main areas of the hotel are clean and staff seems friendly. Prior to arrival I requested a room upgrade, if available direct with the hotel and they granted the request which was nice! Our room was spacious and clean when we arrived although lacking a few toiletries. My area of disappointment lay in the housekeeping when staying more than one night. I stayed in May for two nights, put the hanger on my door requesting housekeeping at 9am, and when I got back to the room at 10pm, the hanger was still there. I assumed they were busy and thought it was a 'one-off'. I called the front desk and requested the items I needed. Pretty much the same happened this time. They did come in the room though, but only replaced the toilet paper? Nothing else? Since Covid, it seems many hotels charge more to stay but do less. There's no longer service if you stay 2 to 3 days; you have to 'request' it and at this hotel it's spotty at best. Having a clean room may not be important to all as it's 'just a place to sleep' but it's important to me. I don't think I'll stay here again.

Great location. Room was spacious and clean. TV choice limited if that's a concern. Would stay again.

Nicely appointed rooms, good dining facilities and convenient downtown location.

Overall great experience.