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The FRAME Hotel

4.0 star property
Family-friendly Florence hotel in Duomo with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The FRAME Hotel

Suite, Terrace | View from room
Daily buffet breakfast (EUR 15 per person)
Queen Deluxe
Front of property
Minibar, in-room safe, desk, blackout drapes
VIP Access

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 1 Large Twin Bed

Economy Room, 1 Large Single Bed

Economy Room, 1 Large Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
Rainfall showerhead
  • 140 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
  • 279 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Rainfall showerhead
  • 538 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

SUITE GIOCONDA

SUITE GIOCONDA

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Bidet
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property
Floren Luxury Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (71)
The price is CA $348
CA $406 total
includes taxes & fees
Nov 29 - Nov 30
Floren Luxury Hotel
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About the area

Map
Via Panzani 2, Duomo, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 4 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 4 min walk - 0.4 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 10 min walk - 0.9 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 24 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Konnubio - ‬3 min walk
  • ‪La Boulangerie Del Rifrullo SRL - ‬1 min walk

About this property

The FRAME Hotel

Upscale family-friendly hotel near Historic Centre of Florence
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, The FRAME Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • An elevator, a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe, a vending machine, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at The FRAME Hotel include perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Childcare services, electric kettles, and heating

Languages

Arabic, English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (29 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

Is The FRAME Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The FRAME Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The FRAME Hotel on Dec 4, 2024 start from CA $231.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The FRAME Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The FRAME Hotel?

Check-out is at noon.

Does The FRAME Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is The FRAME Hotel located?

This family-friendly Florence hotel is located in the historical district, just steps from Via de' Tornabuoni and Historic Centre of Florence. Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 5 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.

The FRAME Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 473 reviews" "
Rating 8 - Good. 67 out of 473 reviews" "
Rating 6 - Okay. 13 out of 473 reviews" "
Rating 4 - Poor. 8 out of 473 reviews" "
Rating 2 - Terrible. 3 out of 473 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with exceptional customer service and hospitality. Great location for exploring Florence and all members of the team made us feel so welcome and were available for any queries/requests we had. I'd visit Florence again, just to stay here. Building is full of character and breakfast here, was a great way to start the day.
Stayed 4 nights in Nov 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, amenities
They have some kind of high tech lighting system in the room that was glitchy. They worked on it for about 2 hrs after we checked in. Finally got the lights to come on by changing out a switch box the next morning. Only had 1 light the first night that we could get on. The bathroom light. After the switch was changed out, there were still some lights that did not come on. The staff was friendly, and tried to help, but the hotel was full up, and they had no other rooms available. I’ve never been in such a small elevator. Opted to take the stairs. Thankfully I was only on the 2nd floor.
Stayed 2 nights in Oct 2024

8/10 Good

John, Lake Zurich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little tight but everything went good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern lovely decor and wonderful overall design, the stolen Mona Lisa was found here! Excellent responsive and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly, helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Rooms need a paint job… this could be a 4 star with a little love
Stayed 1 night in Oct 2024

10/10 Excellent

MOISES

Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so cute! Clean, friendly staff, great rooms, super great location - loved everything about it!
Stayed 7 nights in Sep 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
This very charming boutique property is within walking distance of all the main attractions in Florence. The fact that Mona Lisa's stolen painting was recovered from the property adds to the appeal. The property is well-appointed and has sophisticated rooms. However, it lacks other amenities that you would expect from a hotel of this caliber. The charm of the city, many F&B choices, and other amenities within the city more than compensate for what the hotel lacks.
Stayed 3 nights in Sep 2024

10/10 Excellent

Liuska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Alex and Margarita were amazing and very attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Walking distance from all the important places
Stayed 2 nights in Sep 2024

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. They really cared about the guests. Had umbrellas for a rainy day. Very clean. Safe. A a perfect location. 10 mins from the train station. Couple mins to the Duomo and a lot of good restaurants within 10 mins walk. Highly recommended
Stayed 7 nights in Aug 2024

10/10 Excellent

Steve

Stayed 3 nights in Aug 2024

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to train station and city center. Very well decorated and appointed. Great breakfast! Would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

laura, Langotn Green

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our short stay at the frame. Staff were helpful and attentive and the location is very convenient. Our room had everything we needed. The parking garage is just a short walk from the hotel- be warned it is down a few very narrow streets! We were very grateful of the luggage storage so we could explore all of our second day. We would return
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything in Florence.
Stayed 1 night in Aug 2024

10/10 Excellent

Hena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Perfect location. The man at the front desk was so helpful, provided wonderful suggestions. Got our room ready earlier when we requested it.
Stayed 1 night in Aug 2024

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Fresh Hotel
Great hotel right in the center of Florence.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and very helpful. The breakfast was great and the hotel is spotless. The best part is the location, walkable to everything and a 4 min walk to the train for the airport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you like to be close to the most important things in the city. Few minute walking distance to every major important places like the duomo, Ferragamo store and museum, Ponte Vecchio, piazza della Sgnoria. Santa Maria Novella and so many other beautiful places. Almost forgot the train station five minutes walking distance and many great restaurants. The staff really great, Margherita a very friendly woman that make sure that you had a great breakfast before going out in to thot day. Thanks for your kindness and thanks to the all staff that made our experience unforgettable. Alla prossima volta.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to be in. My kid likes the loft room very much.
Stayed 1 night in Aug 2024

10/10 Excellent

Brando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ulisses

Travelled with family and small children
Liked: Cleanliness
It was such a pleasant stay! My family was welcomed and the hotel looked modern and it was close to the town center. Great access to the train station and all the main attractions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mona Lisa Revival
The Frame is a superb, unique boutique hotel. Rooms are beautifully appointed. The Mona Lisa is the theme - ask for the hotel’s story. Rooms are extremely clean and had everything you could need. Shower was slightly small, but typical for Europe. Location is perfect to all sites and very accessible. Lots of great shops, cafes, restaurants near by. Overall, conceirge team was very helpful. Just some confusion if breakfast was included, if wine bar was “complimentary”, and if we had paid city taxes already. I included this in review, because we felt that the language barrier made it unclear and we received different answers depending which staff member we asked. In any case, we loved this hotel. Would definitely stay again. Maybe a little more training for front desk staff on consistency if booking is third party. Again, hotel is wonderful in every other way though.
Stayed 2 nights in Jul 2024