El Encano Vacation Rentals

"Friendly Staff"

"AAA++ outstanding service and attention as always!! Highly recommended additional Services as guided tours and airport pick up Drop off with very affordable prices Servicio extraordinario como siempre altamente recomendado y tienen una extensa gama de servicios desde transporte desde y hacia el aeropuerto y tours por todo todos los sitios de interés a un precio muy accesible "

"Buen servicio, pocos lugares de estacionamiento disponibles en el mismo edificio. "

"Great hotel in Pasto. Modern and chic, excellent reception and great location. Yes there is hot water. No there is not air conditioning, but the climate is cool and you can just open a window. "

"Friendly and accommodating staff. Clean, comfortable and beautiful interior of the hotel. Would definitely recommend. "

"Durante la estadía mi esposo enfermó, todo el personal nos ayudó al máximo para encontrar un doctor que venga al hospital y vea y atienda a mi esposo. El personal muy amable, a pesar de la enfermedad de mi esposo, su ayuda hizo que pasemos un excelente momento en el Hotel. Cada vez que vayamos a Pasto de seguro volveremos, gracias!!"

"The balcony door would not close "

"Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle."

"We stayed here in early 2023 and enjoyed the hotel. So it made sense to stay once again in February 2024. However we were disappointed. The toilet seat was not attached to the toilet. There was a used bar of soap on the floor of the shower and its wrapper on the floor of the bathroom from previous guests. Finally, the shower drain was clogged which meant we needed to stop showering to keep the water from overflowing the shower basin."