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"Upon arrival you are greeted with smiles and helpful staff to gather luggage and help you to check you in. English speaking friendly staff in the front of the hotel. Unfortunately you are then inundated with staff required to offer you specials and deals they offer through the hotel, and do not take “no” for an answer easily. Throughout the rest of your stay anytime you walk through the front to the elevator to get to your room, you will be offered deals and promotions. This gets very tiresome...

"Truly a jem! Hotel Irma is relaxing and the entire staff is amazing!!! We will be back "

"En general estoy muy satisfecha con mi estancia en este hotel, sólo quiero dar mi opinión sobre la comida en el restaurante Colores y es que es malísima, tanto el desayuno como la cena, la comida es mala, sin sabor, sin variedad. El restaurante de especialidad Oyster me encantó y me arrepentí de no haber reservado otra noche ahí... la comida es muy buena, la vista inmejorable, la atención excelente; quedé encantada también con la cafetería, los postres y latte's que sirven buenísimo, la comida...

"Beautiful property "

"Great views of the ocean. Privacy of your room and plunge pool is unique."

"Great choice. Will be back. Staff & service is exemplary. "

"Everyone was wonderful and extremely helpful. Food was great. Bring pants if you want to visit the Italian restaurant. I didn't "

"This is a lovely property with friendly and very helpful staff. The beach is clean and beautiful and beach staff is great. The pools could use a little maintenance on things like broken tiles, but appeared overall clean and inviting. Spa staff was great. Only hazard I ran into was the two steps down off the bed in the middle of the night."

"Excellent service "

"La atención es muy buena, las personas que laboran son muy amables."

"I liked everything about the property. What I didn’t like is that my room was in front of a restaurant that played loud music on the weekends. The staff at the front desk seemed to lack knowledge of the area and weren’t particularly helpful. So we approached the waiters who spoke English for information. They were extremely helpful and friendly. "

"Overall is good"

"The only thing is the it needs maintenance o upgrades it was very clean the stuff very attentive and nice. "

"Nice service and ambience. "