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"Definitely will stay again. Love the spacious room. The full kitchen and the in-unit washer & dryer are awesome must-haves. Also, can't beat the free and easy parking (yay, no valet!). Front desk staff were friendly, welcoming, and made great dining recommendations. Would love to see the property upgrade its flatscreen TVs to Smart TVs so I can stream movies and shows via apps like Netflix, Prime, etc. I made due with my iPad. Would love to see the gym/fitness center updated and upgraded. In fact, the last day I was there, they were in the process of remodeling the gym. I hope to return to have a chance to see the updates and work out! The concierge team can be a little pushy at times with tours and what I think was probably a Wyndham/Shell timeshare vacation membership. I didn't attend so I can't confirm that's what it was but it certainly sounded like a sit-down sales event. It wasn't mandatory, and I know they're just trying to do their jobs like everyone else, so I can overlook it. Hey, everyone's trying to get their bag so, no harm no foul. I didn't want to do any fancy tours or adventures, either. I was looking to do really chill, relaxing things, and just hang like a local. Overall, I had a great time at this place. I didn't want to leave. I had a very relaxing and carefree experience. Mahalo! P.S. - There are several cute and adorable outdoor cats (possibly wild?) on the property as well as geckos. Be on the lookout so you can try to take photos of them! "

"This hotel is a great refresh of an old hotel. So it’s old but refine very well. Rooms are serene, mood lighting is perfect, good outlets. Bed and pillows are Devine! Partial ocean view was a great room category. Staff was the best!"

"The unit we stayed in was well appointed and had everything we needed. They supplied much more than other timeshare units we have stayed in. We have arrived late and had enough toilet paper, tissues, paper towels, etc. to get us through the first few days. The decor was modern and, although the unit was surface cleaned, it could definitely use a deep cleaning. We had an issue with the dishwasher and dryer, both issues were resolved quickly by maintenance. The office staff was very friendly as was everyone we met on the grounds. There is only one small pool and hot tub at this location but we never found it overcrowded. It’s very close to the stores and Restaurants at Waikoloa but is a 30 to 40 minute drive to downtown Kona. We appreciated the location, but if you want to spend a lot of time in the Kona area, it might be a little far. The first seven days we were staying with our timeshare and found out that you need to pay $10 a day for air conditioning. We booked three additional days directly and apparently you don’t have to pay for air conditioning for those days. We did not wind up needing the air conditioning at all the whole time we were there but it’s something you’ll want to be aware of. Because it’s up in the mountains, a little bit, there was always a beautiful, cool breeze in the evenings. You need to be very mindful of the speed limits, we saw many people getting speeding tickets when we were there. Overall, I would recommend the Resort. "

"Fantastic stay with our family. All staff were very kind and helpful. Beautiful sites around to do throughout day. Pool was amazing for kids and adults Thank you!! Highly recommended to others and will definitely return . "

"I would definitely recommend, and visit this place again "

"Since I only stayed one night and had to leave for an early flight, the resort fee seemed unfair as we had no time to use any facilities covered by the $25 fee and the $25 parking fee which added $50 to our original room cost. "

"Incredible stay, luxurious from even the first walk into the lobby with a stunning view. Also really enjoyed the drinking water stations "

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"Great atmosphere. A little overwhelming at first talking the tram to ocean Tower. Would have loved some better finding entertainment options on property. "