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Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
The price is CA $140
CA $164 total
includes taxes & fees
Mar 19 - Mar 20
Best Western Suites
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About the area

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Hollywood Casino - 7 min drive - 7.8 km
  • Greater Columbus Convention Center - 10 min drive - 14.6 km
  • Nationwide Arena - 10 min drive - 14.3 km
  • Ohio State University - 12 min drive - 13.0 km
  • Ohio Stadium - 13 min drive - 16.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Hotel near Hollywood Casino
Consider a stay at Comfort Suites Columbus West - Hilliard and take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, free newspapers, and a TV in the lobby
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Mar 12, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Apr 4, 2025 start from CA $139.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Columbus West - Hilliard?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is within 6 mi (10 km) of Heritage Golf Club, Ten Pin Alley, and Hollywood Casino. Ohio State University and Greater Columbus Convention Center are also within 9 mi (15 km).

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Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 879 reviews
Rating 8 - Good. 300 out of 879 reviews
Rating 6 - Okay. 110 out of 879 reviews
Rating 4 - Poor. 36 out of 879 reviews
Rating 2 - Terrible. 28 out of 879 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Breakfast was great, beds comfortable every thing worked
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Pleasant and quiet place
Stayed 1 night in Feb 2025

8/10 Good

Robert

Clean and comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Mackenzie

Liked: Staff & service
The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Dane

Very pleased.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Rooms are spacious and very clean. Staff was friendly and helpful The location was good for a quick one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Keisha

Always stay when im in the area or just need a get away
Stayed 1 night in Aug 2024

8/10 Good

Angela

It was a nice place to stay, breakfast area was super small and the food was okay. Would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Apolinar

It was good and location convenient
Stayed 1 night in Jul 2024

8/10 Good

Gary

Friendly staff, good breakfast options, clean.
Stayed 1 night in Jun 2024

10/10 Excellent

harry

All in top shape
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Overall our stay was perfect! Staff was super friendly! Hotel was very clean but outdated! In bathroom, toilet bolts were loose so when you sat down, toilet moved. In bathroom on ceiling there looks to be mildew spots from what I assume a previous water leak. Office chair in room was missing pieces of the pleather. Bed was super clean and very comfortable. Coffee machine, like Keurig was very very old! Breakfast was included and it was very generic. They had a waffle maker, sausage patties and eggs. It was not super hot, very bland. Had oatmeal packs with side of coconut and granola. May consider making fresh oatmeal, hot and ready. Parties/donuts were rock hard! Breakfast area very outdated..furniture old, dark walls! Adding a few updates would go along way! Staff even commented upon our arrival that the hotel is outdated and the owner refuses to invest. For the price, 97.00 a night, it’s what you would expect.
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Great stopover!
All over, very good. Great breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

malcolm

Malcolm Owen
It was a great deal for what I was doing, spending time in columbus for a few days with riends and family, the room had a view of the local ford dealership which was fine, it was not a problem, the room was comfortable the bedding was clean and comfortable, but lacked warmth, the breakfast was great with good service all around. lots of food options beyond the hotel. my only complaint would have to be the lack of tv channels, with upto date programming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Staff were so nice and friendly. Hotel is clean and close to everything. It was a great deal.
Stayed 9 nights in Jul 2024

8/10 Good

Kelly

Pool was very cold and ice machine on first floor out of order. Staff very nice and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Good stay for the most part
There were kids up above us keeping us up all night and awake at 7 a m.
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

We checked in late that night and it was very easy and helpful.
Stayed 1 night in Jun 2024

2/10 Terrible

Rafid

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrable place. Old .noise and poor customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Holly

Fold out bed was dirty and had blood on the sheets. The staff was extremely nice and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Outstanding staff, very clean and great breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Michael

It was good. The breakfast was good. The price was good. Nothing over the top but good for a one night stay for a conference. No complaints.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven and Sandra

Okay time
Stayed 1 night in Sep 2024