Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Hollywood Casino - 7 min drive - 7.8 km
  • Greater Columbus Convention Center - 10 min drive - 14.6 km
  • Ohio State University - 12 min drive - 13.0 km
  • Schottenstein Center - 13 min drive - 12.8 km
  • Ohio Stadium - 13 min drive - 16.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Hotel near Hollywood Casino
Consider a stay at Comfort Suites Columbus West - Hilliard and take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and a vending machine
  • Free newspapers, coffee/tea in the lobby, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Dec 1, 2024 start from CA $118.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Columbus West - Hilliard?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Spindler Dog Park and 2.6 mi (4.3 km) from Anthony Thomas Chocolates. Heritage Golf Club and Ten Pin Alley are also within 6 mi (10 km).

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 852 reviews" "
Rating 8 - Good. 292 out of 852 reviews" "
Rating 6 - Okay. 105 out of 852 reviews" "
Rating 4 - Poor. 36 out of 852 reviews" "
Rating 2 - Terrible. 27 out of 852 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was so rude. There was an elderly woman in front of us who they are lady had asked her if she wanted to be on the first second or third floor, and the elderly woman replied is there an elevator, and the lady at the reception desk answered her so rudely and said, of course there’s an elevator. It’s right there, well this was an elderly woman and I didn’t even see the elevator until I looked for it as well then our room keys didn’t work so we had to go get them recharged or get new ones and that was a problem for this girl as well. She obviously didn’t want to be at work and especially after someone has driven for 12 hours. The last thing I wanna do is have to deal with someone like her giving them a hard time.. And then check out wasn’t until 11 AM at 8:30 in the morning. Someone was vacuuming the hallway and hit our door with the vacuum. The vacuum noise alone Woke me up, but then when she was hitting the walls that was even worse. The only person who was nice was a guy who was working like midnights and we my daughter had forgotten her toothbrush. He was the only one that was nice. The continental breakfast was terrible the lady working in the restaurant area or kind of breakfast area said I have fresh sausage here and put it into the little craft and then when my daughter grabbed a piece of sausage for herself, she came and sat down and it was literally frozenOK we can microwave it. No big deal but this place just went downhill from the very begin
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Staff was friendly and helpful The location was good for a quick one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Rafid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrable place. Old .noise and poor customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Todd

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Karina

Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!! Everyone friendly and nice!! Would definitely recommend.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay when im in the area or just need a get away
Stayed 1 night in Aug 2024

6/10 Okay

Holly

Travelled with family
Fold out bed was dirty and had blood on the sheets. The staff was extremely nice and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Chelsey

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

harry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

8/10 Good

Larry, ulysses

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip.
Desk people were friendly, hotel was clean, room was spacious. AC worked well. Refrigerator didn't have a small freezer, breakfast options weren't as good as some other hotels. Good shopping/food options across the street. Will likely stay here again as it's easier to get to than the hotels on the other side of I-70.
Stayed 3 nights in Jul 2024

8/10 Good

Amy Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only had one complaint: The bed was not comfortable. Had to be an old mattress.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. The breakfast was good. The price was good. Nothing over the top but good for a one night stay for a conference. No complaints.
Stayed 1 night in Jul 2024

8/10 Good

Lixin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs some TLC
I’ve stayed in this hotel on multiple previous occasions. This will likely be my last. The quality has decreased with each stay. This time the room was musty, the carpet felt damp, there were cobwebs in ceiling corners, and the toilet ran after flushing unless you jiggled the handle. The front desk had no one present even at 5:30pm, and the breakfast in the morning was sparse and sad. It is a good location for our annual summer trip, but it’s just become too run down.
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5