Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Restaurants
La Bendición Dios - 3 min drive
Albahaca - 19 min walk
Ajal - 5 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel Casa Corazón
Hotel near Lake Bacalar
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Casa Corazón. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Free self parking
Concierge services, tour/ticket assistance, and smoke-free premises
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
A coffee shop/cafe
Things to do
Kayaking
Guest services
Concierge services
Housekeeping (limited availability)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
1 building
2 floors
Built in 2004
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Casa Corazon
Casa Corazon Bacalar
Casa Corazon Inn
Casa Corazon Inn Bacalar
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar
Frequently asked questions
Is Hotel Casa Corazón pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Corazón?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Casa Corazón?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Casa Corazón?
Check-out is at noon.
Where is Hotel Casa Corazón located?
Situated in Bacalar, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mi (2 km).
Hotel Casa Corazón Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
If you are looking for the Ritz, this ain't it. What you will have is a great location, at a great price, peace and tranquility. Spend your day in the lagoon, right off their deck, maybe some Kayaking. Very friendly staff. Will come again!
I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia
Stayed 4 nights in Jul 2024
2/10 Terrible
Rafael
Jun 17, 2024
Rafael
Stayed 2 nights in Jun 2024
6/10 Okay
Victor
Jan 29, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Room was filthy in very bad shape. Mirror dirty, stinky loose and dirty, faucet was a rusted tube, no hot water, one night stand broke and one pulled out off the wall, cheap towels, the lagoon area was very dirty. Not a good place. We stayed at a lot wonderful hotel the next day, casa Maria, for less than casa corazón and the view was magnificent, room excellent w/tv.
I was calling this place they never answer me I arrived there no body was there to open de door And at ending look for other hotel to stay I would like my money back even today I’m trying to calling this place to see can do something but they never answer until today they haven't answered me or give my money back
Decent place. Nice view of the lagoon. Friendly staff and helpful with information. Not a five star but decent for the price
Verified traveller
Stayed 6 nights in Sep 2019
2/10 Terrible
Paty F.
May 18, 2019
Bacalar casa corazon
Not flexible at all. Do not accept cancellation even if you give notice 24 hrs before. Small beds. Dirt on sheets. Shower with no pressure and shower carpet really disgusting. No potable water in the room. They charged us more money to change room (we did prefer 2 beds instead of one (our mistake at the moment of the reservation) and did berrely accept to give us back the extra for the 2nd night that we did want to cancel. We did not like our experience in this place.
The worst experience of my life and I actually started a process with Expedia Leto get my money back.
It was a rat hole, dirty, no water for toilets or drink. The beds were on cement, no air conditioning, the worst service ever.
Horrible experience
The hotel has a great location, however it was really expensive for the conditions that it offers. The bed was really hard, the bathroom had a horrible smell, the shower terrible.