Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Restaurants
La Bendición Dios - 3 min drive
Albahaca - 19 min walk
Ajal - 5 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel Casa Corazón
Hotel near Lake Bacalar
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Casa Corazón. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Free self parking
Smoke-free premises, tour/ticket assistance, and concierge services
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
A coffee shop/cafe
Things to do
Kayaking
Guest services
Concierge services
Housekeeping (limited availability)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
1 building
2 floors
Built in 2004
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Casa Corazon
Casa Corazon Bacalar
Casa Corazon Inn
Casa Corazon Inn Bacalar
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar
Frequently asked questions
Is Hotel Casa Corazón pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Corazón?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Casa Corazón?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Casa Corazón?
Check-out is at noon.
Where is Hotel Casa Corazón located?
Situated in Bacalar, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mi (2 km).
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Casa Corazón Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 36 out of 209 reviews
10 - Excellent
36
Rating 8 - Good. 46 out of 209 reviews
8 - Good
46
Rating 6 - Okay. 45 out of 209 reviews
6 - Okay
45
Rating 4 - Poor. 28 out of 209 reviews
4 - Poor
28
Rating 2 - Terrible. 54 out of 209 reviews
2 - Terrible
54
6.2/10
Cleanliness
6.4/10
Staff & service
6.2/10
Amenities
5.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Yesenia
Jul 18, 2024
I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia
Stayed 4 nights in Jul 2024
10/10 Excellent
David
Jan 20, 2024
Great access to lagoon.
David
Stayed 3 nights in Jan 2024
10/10 Excellent
Ulises
Jun 16, 2022
Very pleasant stay reslly cordialand accommodating staff.
Ulises
Stayed 1 night in Jun 2022
10/10 Excellent
Yesenia
Jul 11, 2023
The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.
Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Frank
Stayed 2 nights in Jul 2022
10/10 Excellent
Octavio
Dec 20, 2024
Bello lugar
Octavio
Stayed 3 nights in Dec 2024
10/10 Excellent
Edgardo
Oct 15, 2024
If you are looking for the Ritz, this ain't it. What you will have is a great location, at a great price, peace and tranquility. Spend your day in the lagoon, right off their deck, maybe some Kayaking. Very friendly staff. Will come again!
Edgardo
Stayed 2 nights in Oct 2024
10/10 Excellent
Patricia
Oct 7, 2024
El muelle a la laguna fue lo mejor…
Patricia
Stayed 1 night in Oct 2024
10/10 Excellent
rafael
Sep 21, 2024
rafael
Stayed 1 night in Jul 2024
2/10 Terrible
Demitri
Jul 25, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This place is like glamping! The Wifi was weak and it was over priced!
Demitri
Stayed 1 night in Jul 2024
2/10 Terrible
Rafael
Jun 17, 2024
Rafael
Stayed 2 nights in Jun 2024
6/10 Okay
José Alberto
Jun 11, 2024
Primera experiencia en Bacalar
La pasamos bien, no como quisiera por pequeños incidentes con el baño pero considero que la mayor parte que pasé ahí fue agradable, tiene buena comunicación con la hermosa laguna de Bacalar
José Alberto
Stayed 2 nights in Dec 2023
8/10 Good
Sabrina
Feb 21, 2024
Nous avons aimés l’accès directe au lac, la courtoisie des employés de l’établissement et la tranquillité. Les hamacs extérieurs étaient bien, les chaises n’ont pas de coussin, donc un peu moins confortable. Vous aurez besoin de prendre un taxi pour vous rendre au centre (ou 45 min à pieds). Sommes toute bien pour l’accessibilité au lac.
Sabrina
Stayed 4 nights in Feb 2024
6/10 Okay
Victor
Jan 29, 2024
Liked: Cleanliness, amenities
Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe
Maria
Stayed 1 night in Jan 2023
6/10 Okay
daniela
Jan 25, 2023
Liked: Amenities
Descuidado el hotel, sin agua, no podíamos ir al baño porque no había agua por ningún lado,
daniela
Stayed 1 night in Jan 2023
6/10 Okay
Ernesto
Dec 3, 2022
Disliked: Staff & service
Pesima administración
Cuando llegamos el hotel no tenia registrada nuestra reservacion con la excusa de que no trabaja con la pagina de hoteles.com porlo que nos tuvieron que acomodar en otra habitacion que no habiamos reservado y pagado con anticipacion, nos ofrecieron cortesias como compensacion dd este incidente las cuales nos las terminaron dando de mala gana, de igual manera solicitamos facturacion a la llegada del establecimiento la cual nunca enviaron
Chambre sale et insalubre. Odeur de moisi. Salle de bain salle. Aucune sécurité. Baie vitrée ne ferme pas. Le personnel est inexistant tout comme les services. A fuir