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"Great location to downtown Grand Rapids. I stayed for a very short visit and the process was simple for check in and out! "

"The staff was friendly and helpful, location was excellent, property was spotless and comfortable, and the amenities were exactly what I needed! I will be back!"

"Love the jacuzzi rooms and the fresh baked cookies!"

"Corner room was amazingly spacious view was beautiful at night. "

"Arrived on a bitter cold day in January with my and another family. Although I booked through Hotels.com and wasn't able to make our rooms adjoining (and didn't realize that I had picked the wrong rooms to do this), the front desk fixed this quickly for a $10 per room upcharge...and handled it in friendly fashion. This place is clean and well maintained...breakfast was good enough for everyone to find something they liked. Overall a very good experience for all."

"The staff was very responsive and courteous. One night we had neighbors who were having a party. We regretted that we did not call the front desk about the noise."

"The first night was a little rough. There was quite a bit of noise from other rooms & above, but I packed a white noise machine & that helped. Staff was wonderful, kind, & always willing to help. I loved the spaciousness of the room& wood floors. I wish I would’ve kept the smaller room with the city view however because not have natural light was a bit disappointing. Overall, we enjoyed our stay. "

"When we come to Grand Rapids, MI we always stay here. The staff is very efficient, friendly, polite, and helpful."

"This was a great place to stay for the price! Close to all the attractions but off the main path. The staff was fine but not overly friendly. Breakfast was included but very sparse! "