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Occidental Costa Cancún All Inclusive

3.5 star property
Escape to an eco-certified haven where you can unwind by the outdoor pool or indulge in seafood delights. Discover why this all-inclusive gem is loved for its location and attentive staff.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

Highlights

Private spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Occidental Tucancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
7.6 out of 10, Good, (1359)
The price is CA $283
CA $348 total
includes taxes & fees
Jan 30 - Jan 31
Occidental Tucancún All Inclusive
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About the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Escénica Tower - 4 min walk
  • Playa Tortugas - 6 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

All-inclusive eco-certified property near Puerto Cancun Marina Town Center
Located close to Escénica Tower and Plaza 28, Occidental Costa Cancún All Inclusive provides a free breakfast buffet, a poolside bar, and shopping on site. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a hot stone massage, a body treatment, or a facial at zenserenz, the onsite spa. Be sure to enjoy seafood at one of the 4 on-site restaurants. Yoga classes and fitness classes are offered at the gym; Occidental Costa Cancún All Inclusive also has a garden, a playground, and a hair salon. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Babysitting (surcharge), a porter/bellhop, and concierge services
  • Tour/ticket assistance, beach umbrellas, and an elevator
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 358 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Jan 22, 2025 start from CA $282.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Costa Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Costa Cancún All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Costa Cancún All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Occidental Costa Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Occidental Costa Cancún All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 2 mi (3 km) of Escénica Tower and Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 mi (10 km).

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 988 out of 2357 reviews" "
Rating 8 - Good. 630 out of 2357 reviews" "
Rating 6 - Okay. 344 out of 2357 reviews" "
Rating 4 - Poor. 195 out of 2357 reviews" "
Rating 2 - Terrible. 200 out of 2357 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all inclusive
Stayed 3 nights in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff on how they work so hard to make us happy. Just Excellent! Thank You.
Stayed 14 nights in Jan 2025

8/10 Good

Rizabeth Laminero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Overall clean and people were nice and hard working. Will stay again next time.
Stayed 6 nights in Jan 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but good! Not too busy - very friendly staff. If going at a busier time of year it might not be as ideal with the space. We went mid January and it was perfect. The Mexican restaurant was great.
Stayed 4 nights in Jan 2025

4/10 Poor

Malory

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Arelis, Any city

Stayed 7 nights in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. However, the Air Conditioner in our room did mot work. Reported it twice and then just lived with it. Food and drink was good to excellent. The one thing I would add is a top level liquor option.
Stayed 6 nights in Jan 2025

10/10 Excellent

Judith Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The water was cold and the door won’t lock
Stayed 3 nights in Nov 2024

10/10 Excellent

Melody Monic Palma-

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! The staff was very attentive and helpful! Cannot wait to come back
Stayed 6 nights in Jan 2025

6/10 Okay

ALEKSANDR

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and service is good. Clean. Building is not a new. We had small problems with safety box and fan in the bathroom ...they solved the problems in 2 min.
Stayed 6 nights in Dec 2024

6/10 Okay

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better
Stayed 9 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

meiqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good for family all inclusive hotel, staffs are very friendly. The room is spacious and clean. The food was ok, but you can tell there are left over from last and recook for next day buffet. We had reservation seafood and Mexican restaurant. Plating and tasting is good, but food wasn’t fresh ingredients. Would considering come back if the food could improve. We had very noisy night, there is some heavy machine working from 8pm to 11pm very loud.
Stayed 4 nights in Dec 2024

2/10 Terrible

Kyle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overpriced, it is located next to a marine refueling point and there is a consistent smell of gasoline. The beach is small and crowded. The staff will lie consistently or ignore you. This “resort” is cheap do not recommend. We cancelled our stay and switched hotels.
Stayed 6 nights in Dec 2024

4/10 Poor

brandi

Travelled with family
Liked: Cleanliness, staff & service
This place was clean, staff were friendly and professional. However the food was terrible, hardly could be called edible. The restaurants on campus were also horrendous and we could only make 2 reservations which was not depicted on the website. I had not one, but two small pebbles in my refried beans, how does that happen? Literal rocks in my food. Fruit flies all over the fruit as well. At times our silverware was dirty too. The ice machines weren’t working, had to go several floors down to find one. Our room keys repeatedly quit working, one of our room doors didn’t lock, one of the room’s toilets wouldn’t flush, the beach was misrepresented, and of course the drinks were extremely watered down. I’m most disappointed in the food, so many options and somehow they were all pretty much disgusting. The cleaning staff were excellent, our rooms were very tidy every day. They also played loud music till midnight every night which made it hard to sleep. The room sliding doors to the balcony rattled whenever there was wind which made it noisy and hard to sleep as well.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my Dads Birthday Really Unique
Stayed 3 nights in Dec 2024

10/10 Excellent

GURPREET SINGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good & caring .
Stayed 4 nights in Jan 2025

4/10 Poor

Samie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s in a nice area.. but everything else were not worth the price paid.. 4 out 6 people from our party got food poisoning on different days at the hotel.. I got none working door and was promised an upgrade but never got it even though I was told to come back next morning.. and the next morning after and then next morning after. The door finally stopped working completely and took a long time to get it fix. Still no accommodations nor anything was mentioned nor offered.
Stayed 5 nights in Dec 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Raheleh

Liked: Staff & service
Disliked: Property conditions & facilities
When i got there the elevator wasn’t working and the key to door wasn’t working. We had to call them several times to come in for daily cleaning. Too much food but low quality. Shower pressure was low in the morning, we call they never sent someone to take a look. It was like they didn’t care their guests request. Their cocktails were too sweet, like their pour too much syrup in their drinks. The location is nice and kayak/paddle boards were fun.
Stayed 5 nights in Dec 2024

2/10 Terrible

Darren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was horrible. Had to change rooms 2 different times because we were given rooms we didn’t book and then the ac wasn’t working and the shower water didn’t get hot. The hotel was over booked and there were many children at the resort. I 100 percent did not have a good time.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sagit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse vacation ever, still healing from it. First son gets food poisoning within 30 hours of arrival, eating at italian restaurant on property. Hes now suffering with hives for 3 days. Noted human feces on the beach on property multiple days , reported this to management who claimed they could not do anything about it, or be responsible for it. Including not closing beach due to it being unsafe. And to top it off, they had a warer pump vendor outside our room from 9 pm to 230am last night drilling. We were never communicated to regarding this, repeatedly told it was inly going to be one more hour until my husband basically insisted that they turn off the drilling at 2am and resume in am, they turned it off. They did not turn it back on in am as it would inconvenience the spa. No worries about disturbing our sleep though. I met with management regarding refund, credit etc. We have photos and video and managers contact information for all of this and shared with management. Extremely disappointing. This property should be removed from your site due to dangerous cobditions and lack of response or empathy from on site management.
Stayed 8 nights in Dec 2024

General hotel information

Reasons to Book
Onsite Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5