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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with a fitness center, near Bruges Christmas Market

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Family Quadruple Room
Reception hall
Hallway
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Hotel Ter Brughe by CW Hotel Collection

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,001 reviews
The price is CA $132
CA $152 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Ter Brughe by CW Hotel Collection
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About the area

Map
Hoefijzerlaan 37, Bruges, B-8000

What's nearby

  • Bruges Christmas Market - 11 min walk
  • Bruges Market Square - 11 min walk
  • Historic Centre of Brugge - 12 min walk
  • Bruges Belfry - 12 min walk
  • Basilica of the Holy Blood - 15 min walk

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Leffe 't Zand - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Upscale hotel revitalized in 2021 and located near Bruges Christmas Market
Located close to Bruges Market Square and Historic Centre of Brugge, Grand Hotel Normandy by CW Hotel Collection provides a garden, a fireplace in the lobby, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A vending machine, an elevator, and secured bicycle storage
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 64 individually furnished rooms feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on Mar 11, 2025 start from CA $126.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Normandy by CW Hotel Collection?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-out is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market, and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

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Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 533 reviews
Rating 8 - Good. 136 out of 533 reviews
Rating 6 - Okay. 30 out of 533 reviews
Rating 4 - Poor. 14 out of 533 reviews
Rating 2 - Terrible. 8 out of 533 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Madeline

Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Hotel was very nice and clean. Staff were very friendly and helpful. Family room was perfect enough space for everyone. Pool was decent and food for breakfast was very good. Just outside Bruges centre but only 10 minute walk.
Stayed 2 nights in Feb 2025

8/10 Good

Jacklyn

Awesome location to food and shopping!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr Narinder

Excellent large family rooms, walkable to the town center, with a swimming pool and a carpark close by, it was a great hotel for a short stay in Brugge.
Stayed 3 nights in Oct 2024

10/10 Excellent

Glynn

We had a lovely long, family weekend in Bruges, staying at Grand Hotel Normandy. The hotel was excellent, the family room was spacious and clean. We enjoyed using the swimming pool and the gym. Our children loved playing chess and connect 4 in the really nice, reception bar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Harmeet

Lovely, comfortable room - bathroom was very tiny though. Esa at check-in was extremely helpful, polite and friendly. So were all the other staff. Very good breakfast (loved the white cloth and matching cutlery). Location is very good - right next to the main square and yet away from all the rush. Overall, very good but also a bit pricey.
Stayed 2 nights in Dec 2024

10/10 Excellent

john

The room was nice and clean with a good bed
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawn

Service and facilities can't be faulted. It was excellent and made my stay enjoyable. Besides the excellent service, it is affordable and well situated, being 10 minutes or so walk from most of the important sights and restaurants. The rail station is also a 15-20min walk away, while a bus stop/interchange is 5 minutes walk away. One downside noted was the strong smell of old sewerage pipes in a section of the corridor immediately after the reception desk. I appreciate that this often can be a problem in old buildings, but until this is fixed, I would recommend the hotel place some candles in the area, which should burn-off/mask the smell. Would I recommend the hotel, yes!
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Made very welcome, nice location!!
Stayed 2 nights in Aug 2024

8/10 Good

oliver

Lovely hotel with mega breakfasts!
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

This was a very friendly place to stay. Very attentive staff. Breakfast was like a feast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

The hotel is good, and the staff is kind.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Great location
The stay at this hotel was great. The room was nice and spacious. The location was very convenient for most places of interest. The breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Great location and fantastic all round service
Stayed 2 nights in Jul 2024

8/10 Good

Melissa

The staff were friendly and helpful. Rooms comfortable and clean. Good location for the centre of Bruges. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Great place to stay and see Brugge!
Great hotel! Great staff! Easy walk to city center!
Stayed 1 night in Jul 2024

10/10 Excellent

J

Very nice hotel near the centre. It's located next to a road but we had a roadside room and we heared nothing. It was perfectly quite. Great room with a kingsize bed and bathroom with bad. We had a great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monika

Beautiful staff, cute room, all services: pool, gym area. Wlkable to the touristic area and train station
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Breakfast was a pleasure. Good quality food and excellent choices. The desk staff was very friendly and helpfil. The room was smalll, but served me well.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynne

Staff very helpful & friendly. Breakfast excellent Pool a welcome addition.
Stayed 5 nights in Jul 2024

8/10 Good

John

We liked the fact that the hotel was away from the busy old town but close enough to walk there in 15 minutes or so. The staff were very friendly and helpful. The room was fine, the decor was a little dated and the furniture needed updating, but all in all it was very comfortable and fine for what we wanted.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Lovely stay
Lovely hotel nice and bright and clean and close proximity to the centre
Stayed 3 nights in May 2024

10/10 Excellent

Denisa

Amazing hotel! We highly recommend it. 15 minutes from the center. And all the staff is very friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Luis

the location is great, you only walk a few minutes to be on the main plaza, the only aspect that we didnt like much was the space, we had 2 big pcs of luggage and there was no way that we can open both on the floor, so if you are traveling with only 1 bag its ok, but if you have a lot of luggage ask for a bigger room
Stayed 2 nights in Oct 2024

6/10 Okay

kate

Price was really good for one night in Bruge, the room was very small but clean, however there was an unpleasant smell of drains in this room
Stayed 1 night in Oct 2024